National Highways Authority of India [NHAI] Complaints & Reviews

On 24 th of Aug 2022 I travelled to Kathua and crossed Thandikhui toll plaza and I got a message of payment deduction of Rs 155 of Bann toll plaza Udhampur.
After returning again I crossed the thandikhui toll plaza and I paid 160 cash at the counter due to low balance shown by the staff inspite of having Rs 300 in my paytm wallet and I got the payment deduction message of Rs 75 of Nashri Toll Plaza Ramban and Rs 80 at Bann toll plaza Udhampur.
Same has happened with me on 12th of Aug 2022
Kindly look into it and help me in getting out of this harassment from NHAI otherwise I have to take legal action in this matter

Sir, , National highway no. 5 Ludhiana to Chandigarh.. Near sanghol road mn jo footpath mn bhout jiada bde trees like a jhaad bn chuke hn.. Vha pe dono side subway brista and other hotel's hn or awara pashoo nikl kr road pe aa jaate hn bilkul dikhai nhi deta... Pls onhe cutting krva ke kisi size mn krva dejie daily accident hota hai...

This Is To Draw Your Attention To The Fact That There Are Two Toll Plazas Within The Range Of 36 Kms Which Is Totally In Inaccordance With What NHAI Has Proposed And Is Completely Opposite Of What Nitin Gadkariji Had Proposed In His Lok Sabha Speech In March 23
The National Highway Is NH 8B
and The Toll Plazas Are At Village Bharudi, Gujarat And Village Pithadiya On Rajkot To Jetpur Highway NH 8B

I am Kasi Viswanathan, a retired Central Government Officer residing in the TWAD Colony 6th Street, New Natham Road, Madurai, Tamilnadu making this complaint w.r.t Madurai-Natham fourway road project, including the elevated corridor for 7.3 km from Chokkikulam to Oomachikulam on New Natham Road, NH-785 in the state of Tamil Nadu.
2. All the roads connecting TWAD colony with the New Natham Road were closed for drainage/underground cable and EB Pole shifting work, but were opened except 6th street of TWAD Colony, which was closed some one and half years ago, (emphasis supplied). On enquiry with the local NHAI (JMC) office at Veerapandi, I was informed that some electrical pole has to be installed in that point then only drainage/underground cable work would be completed and finally the closed 6th street would be cleared. But surprisingly no work is progressing in that particular point even after the lapse of one and half years which causes much hard ship to the school going children /elderly persons and other road users. Also I do not know why that particular point is purposely kept ‘out of action’ causing much inconvenience as above. We request the NHAI authorities to do the needful.

Respected sir/madam meri e-mail id par ek msg aya ki
"Dear Customer,
We would like to notify you that an amount of Rs. 300 has been deducted from your HDFC Bank FASTag wallet linked to vehicle number UP92W5499. Reason: Others on Trip number 0010002208210919121773 at Katoghan Toll Plaza done on[protected]:13:13. Your Available Balance is : Rs.569.75. To check your wallet balance/ wallet status, give us a missed call on:[protected]. In case you have any further queries, you can: • Visit our FAQ page [https://v1.hdfcbank.com/htdocs/common/FASTag/faq.html] • Call us on[protected] • Write to us at hdfcbank.[protected]@1pay.in Thank You for banking with us
Warm regards,
HDFC Bank "
Sir ji jab ki maine us din apke tol se nikla bhi nahi hoon aur ye kis bat ke charges kat liye gaye hai yadi sahi kate gaye hai to uska solid reply otherwise mera rupya return karwa diya jaye thx.
Shiv shakti Singh
Vehicle no up92w5499
Mob no [protected]
E-mail id chainuindanegas.[protected]@gmail.com

I have been a frequent traveler to Nashik pune Highway. The road situation have been worse despite collecting so much money in terms of tolls, the quality of Asphalt is poor with so many potholes everywhere, i has become difficult to drive a vehicle.

निळकंठ सोसायटी जवळ सध्या चांदणी चौक हायवेचे काम सुरू आहे तेथे रोलरने सपाटीकरण सुरू आहे सदर रोलर हा दिवस रात्र कधीही सुरू केला जातो शेजारील सोसायटीतील लोकांचा काहीही विचार न करता रात्री बारा एक वाजता सकाळी पाच सहा वाजता कधीही काम सुरू केले जाते सदर काम करीत असताना निळकंठ सोसायटी पूर्णपणे हादरून जाते जणू भूकंपाचे धक्केच बसत आहेत
वास्तविक पाहता डीपी नुसार सदर इमारत ही बाधित होत होती परंतु प्रशासनाने जाणून-बुजून सदर इमारत बाजूला ठेवून काम सुरू केले आहे यापुढे सदर इमारतीला तडे जाण्याची शक्यता आहेतरी प्रशासनाने सदर बाबीचा गांभीर्याने विचार करावा व निळकंठ सोसायटीजवळील काम त्वरित थांबवावे ही विनंती

Very bad and pathetic service roads on and around Bangalore Mumbai Highway in PCMC area starting from baner till Dehu road. Service road conditions are very bad and highly prone to accidents in Punawale, Tathawade, Wakad, Baner.
Lots of potholes are seen. Two wheeler riders are risking their lives everyday to commute on such roads. Four wheeler drivers are driving in zigzag lines to avoid the potholes. All these things end up in traffic jam and accidents. If we try to register a complaint inPCMC they do not entertain and suggest us to file a complaint to notational highway authority. Request the immediate attention of concerned authorities in this matter.

Sriperumbudur toll plaza, near Chennai. The road expansion is under progress from Chennai to Walaja. The diversions are not properly placed, roads are damaged. Very difficult to commute with long time delay. Some of the sensors are also not working. Paying so much for toll, but for improperly maintained roads. Vehicles are getting damaged.

Very very bad conditions NHAI ROAD 314.Pavement layer is poor quality. Taribaterdihi bus stop to Purundihi bus stop is very much effected by low quality material. Most time causes accident. Please maintain NHAI 314 road under Bankura District and State of West Bengal

My fast tag is active but toll line tell me my fast tag is blacklist why

Dear Respected Sir,

Good Morning.​

21st August 2022 night, there was heavy rainfall in the Nainwain area, particularly for village RAJALAWATA district Bundi Rajasthan . as per media records total rainfall is reported 219mm in 8hrs only. resulted in a lot of water logging happening nearby the NH 148D between Milestone number 262-263 due to poor planning of NHAI during construction of the road during 2016-17 because there was an old stream/Nala flown from north to south direction for filling of RAJALAWAT TALAB/POND, This Nala/stream collects the rainy water of about 10 KM Radius and flow through the Nala only because there is no way to flow this water through the road. Now the road is the obstacle to this natural water flow. The NHAI authorities laid only one cement pipe dia 1200x1 hence this is not sufficient to take the load of this huge water. There are the following reasons for this water logging in 10-15 KMs radius of this area and all crops of the farmers badly damaged due to water logging. Even about 2 feet of water flew over the road in a span of about 800 meters low lying area at this point of Nala. The main reason for this wager login is the following:-
During the construction of this road, the survey team couldn't do a proper survey of the water flow towards Rajalawata Talab/Pond. They put only 1200x1 cement pipe to flow the water towards Talab of Rajalawata...even this road partially runs through the Talab area...The technical team of the NHAI must be constructed a Bridge about 5 Meters in length so water can be flown quickly and waterlogging can be avoided in the future.
Due to this water logging, the crops of poor farmers are badly ruined.
At that time of road construction, the Villagers reported to NHAI technical team for the making of a bridge in this low-lying area for the free flow of rain waters but they couldn't heed. Even the concerned contractor also did not listen to villagers, resulting in every rainy season such type of water logging problems occurring and damaging the crops
and poor farmers are suffering.
The concerned contractor of this road might be minimized the cost so he could not be built the bridge and simply laid a cement pipe for the flow of huge water.
The Rajasthan government should be carried out the survey of damaged crops and must be paid compensation to all suffered farmers.
The NHAI must be immediately constructed a 5 Meters bridge on this road in place of 1200x1 cement pipes for the free flow of rainy waters.

This is for your information and action, please.

Note:- The pictures and videos of this water logging are being attached to this mail for your kind knowledge.

Regards.

Badrilal Gurjar
contact Number [protected]
Village Rajalawata
District Bundi Rajasthan.

This complaint is related to my illegal deduction of money from my fast tag.

My car with Registration Number: UP 16 Y 3383, was going on a roundtrip from Noida to Agra via the Yamuna Expressway on 19.8.2022.

My car reached back to Noida at around 4:00pm. Later that night, i.e.., on 19.8.2022, I got several messages w.r.t the deductions of toll on Mathura Plaza. When I checked my phone in the morning, I got around 12 messages from fast tag portal w.r.t the deduction at Mathura and Agra toll.

It is hereby pointed out that 11 times toll was deducted from Mathura Plaza and 1 time from Agra Plaza, in addition to the toll tax cut during the journey. (Please find attached the photos of the illegal toll tax deductions from my account along with the taxation number.)

I immediately registered two separate complaints on the toll free number 1033 and registered complaint no.s 6492835 ( mathura plaza) and 6492853 ( Agra Plaza) respectively.

Kindly look into the matter at hand and resolve the issue by not only refunding the money, but also enquiring into such malfunctions by toll booths where money is illegally deducted from the fast tag account as this amounts to an act of fraud and cheating.

Ritwik Parikh
Complainant

महोदय निवेदन है की मेरी ज़मीन जो की बाबागंज चौराहे पर मौजूद है जिसके रोड साइड में कुछ लोग encrochment कर रहे है NHAI की प्रॉपर्टी पर और ये लोग मेरा रास्ता रोक़ रहे है गाटा संख्या-336/337 पर मेरी ज़मीन कृपया इसको हटवाने का कष्ट करे !

आपकी महान कृपा होगी

मोबाइल नम्बर -[protected]

Location -Babganj bahraich uttar pardesh

On 21-8-22 i have travelled to Shillong via my own car and while crossing the Byrnihat toll gate an amount of rs 90 was cut from my fast tag of IDFC first bank account and while returning on the same date another amount of rs 45 got deducted which was ok according to rule. But again after some time an amount of rs 90 got deducted from my fast tag account for no reason. That extra amount of money that got deducted from my account i want it back in to my account. Can this matter be looked into, and please provide me a solution.
Mridupawan Saikia
AS03AB-0338

On dated 20.08.22 we start in from dasna toll to bil akbarpur in the morning they deducted 140/- instead of 40/- . Please find the attached file. Please return back my excess deduction amount as soon as possible. Reference no. [protected] and vehicle no. UP16BN6116 Fastag id no. 34161FA820328E40245FFCC0

I want to bring it in your notice that the toll plaza between kharkhoda WPE (KMP) and kundli WPE (KMP )is not working properly. Toll between these tolls are Rs. 35. They will not scan your fasttag at entry point either you are entering from Kharkhoda Toll or Kundli toll but They will allow you to enter on highway (by reading your fasttag) and once you exit then after 2 days you will get a message that Rs. 245 or 210 has been deducted from your fasttag instead of the actual amount Rs.35.
It has been happened with me on 13th August (8:12 AM)and 16 August (12:14 PM)and they have charged me with Rs. 245 and 210 respectively. (vehicle no dl9car8993)
If you will contact them they will give you false information to contact your fasttag provider. They are cheating people by doing this on both the toll gates to not scan your fasttag. The fasttag scan problem will be on entry point only, on exit there will be not any issue. Even they will not ask you to pay in cash because card not scanned at entry point. Sometime even you pay in as well your fasttag will be deducted with the same amount means you have paid twice the actual amount. I would request you to take strict action against them.

I have already raised the complaint for these 2 incidents (6474016 & 6503829 and shared the desired information at watsup as requested. Please refund my money.

There are craters that are almost a feet in depth The condition of this road is awaiting accidents....

Please look at the condition of road at Bhilwara -Bassi section of Rajasthan.

On kheda toll fastag system not working properly and staff is very rudley and jam more then 1 km and par one vehicle takes 5 mins kindly do need full