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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Jan 14, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 42

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S
SwetaJ
from Ahmedabad, Gujarat
Aug 21, 2022
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Big dump on highway of NH48

Address: B12 Shivam apartment, near sumul dairy road, surat

Daily many people face so much big dump and bad roads on highway near karangam... between surat and navsari...due to this traffic also occurs and many people face accidents due to suddenly dump comes on speed..this is occurs due to monsoon but as we pay tall tax so it’s ur duty to repair this..
Please take serious and immediate action....
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M
M I
Aug 21, 2022
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Encroachment my property

Address: Babganj chauraha soorhaiya saw mill Nanpara bahraich

महोदय निवेदन है की मेरी ज़मीन जो की बाबागंज चौराहे पर मौजूद है जिसके रोड साइड में कुछ लोग encrochment कर रहे है NHAI की प्रॉपर्टी पर और ये लोग मेरा रास्ता रोक़ रहे है गाटा संख्या-336/337 पर...
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Address: Bheru choraha, Nimaj bypass road, National highway 25,Nimaj, Jaitaran, Pali, Rajasthan.

This complaint is to inform about illegal commercial construction on National Highway 25 (NH25) Bar-Jaitaran national highway. This is to inform that unlawful construction is being done on 433/16, Nimaj bypass road, bheru choraha,
NH25, Jaitaran, Pali, Rajasthan. The construction is against the 177 of Rajasthan Tenancy act 1955.There is also stay order on the land 433/16 and commercial construction is illegal on that land. I have...
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Address: Raghukul Sahanivas, Flat No 402, near Ambabai temple, Brahmin puri, Kiran. Pin 416410, Dist Sangli. Maharashtra.

I have faced deduction of toll amount for 12 occasions (from 17th May till date) even I have not/my vehicle has not crossed any toll road. I am using PayTM fastag, and after escalating this to PayTM customer care number, I have got refund of just 5 incorrect deductions only. Remaining 7 deductions, I have not yet got any refund....
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K
KMohanlal
from Pali, Rajasthan
Aug 21, 2022
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112

Address: नेशनल हाइवे 112 निमाज जैतारण पाली

नेशनल हाइवे 112 पर अजमेर से जोधपुर के बीच निमाज गाँव के बाइपास पर रोड बोडर के अन्दर अवैध निर्माण हो रहा है जिसको बार बार लोकल प्रशासन को कहने के बाद भी कोई कारवाई नहीं हो रही...
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P
Prakash Satbhai
from Nashik, Maharashtra
Aug 21, 2022
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Road big potholes

Nashik Peth road. Near Gawalwadi very big pathholes are there. Due to which yesterday late evening car damaged heavily....
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This is with reference to toll plaza fees being deducted between two toll plazas where distance of less 60 km is not applicable as per Central teansoprt minister MR. NITIHIN GADKARI said in Loksabha on 22 March 2022. But still toll plazas are operated with in 60 km in this NH65 and NH16 highway.
For example distance between Kalaparru and pottipadu is 23 km, between pottipadu and kaza is 47km, similarly between chilakallu and keesara...
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D
Devendra Dhumal
Aug 20, 2022
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Very Very Bad Road Condition of Baroda to Vapi

Address: 29/B, Vrudavan Apartment Opp. M K School Nr. Nadan Couirer Nutan Bharat Society Alkapuri

Bad road condition, 10 km traffic jam, it takes 11 hours to travel from Baroda to valsad. My 5 tyres burst in the last 4 months, if called to 1033 help line no for the bad road condition, they never pick up your call. If they picked one in a blue moon they would ask for the landmark of each pit, how many landmarks they needed.

Even not bother to clear traffic,

You only increasing toll prices and we have zero...
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Address: [email protected]
Website: [email protected]

Risky pits to fill up by RCC WITHIN 03 Days (if possible)
to save Human lives from accident or without accident...
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V
vishwesh r k
Aug 20, 2022
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Toll fare issue

VEHICLE NO KA25AA7582
TIME:-3.52pm
ticket no:[protected]
toll fare 240 rupees
single journey
LCV
DATE:-20/08/2022
THEY ARE CHARGING MORE FARE FOR OUR VEHICLE
SO PLZ DO FOLLOW ON THIS...
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Dear sir,

1. I am a serving soldier in the Indian Army. I was coming back from my home town on 01 Aug 2022 on completion of my leave. I was in my car number HR06AW4597. When I reached at palwal toll plaza on Kundali Manesar Palwal Express Hiway (Eastern Peripheral Hiway), I produced my Identity Card and requested for exemption of toll tax. But toll plaza employee told me that you have to pay toll taxes. They started misbehaving...
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V
Venkateshwar Nageson
Aug 20, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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TOLL is asking money even Fastag is available.

Address: Surapattu Toll Plaza

When i used my brother's vehicle by crossing the Surapattu Toll Plaza, Redhills - Chennai, They have charged double amount by cash as well as on Fastag. They are cheating the consumers like your Fastag is not scanning well pls pay the amount by cash. And I have realized once i reach home the amount has been dedicated from (my his (my brother) Fastag and i paid by cash as well. This is a serious issue of mad practicing and cheating the citizens....
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P
Prabhjot tamna
from Ludhiana, Punjab
Aug 20, 2022
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Abused by your employee

Address: Ludhiana

Your employee abused my father with very bad words, he said (aa jnde do Kodi de lok benchod) he also abused my brother in law, he tried to punch my brother in law, my father is a heart patient, this is how your employee thread my family
Your employee ID number - 00947
Booth number - 31
Ludhiana ladowal toll...
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M
Manoj.meena
from Jaipur, Rajasthan
Aug 20, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Misbehave ,rude behaviour and no proper uniform or I'd cards with staffs

Address: Jaipur

The staffs misbehaved with me and my family and even the toll staffs were not wearing any uniforms or identity cards lane 07 GUMANPURA toll(uniyara -tonk highway)
** time 2225 hrs 17 august 2022**

He denied for offline complain book and said"" nahi dunga book na naam bataunga jo ukhaadna hai ukhaad le kahin b complain kr le humara kuc na hota """

.Such a rude staffs should be penalised for their attitude...
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S
SuhasShinde
from SURAT, Gujarat
Aug 20, 2022
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Worst road and bridge conditions

Narrow bridge with worst condition of road of NH48; Between Surat and Vadodara. (Google location- NH 48
https://maps.app.goo.gl/vbN8YaC6UgcWn5WJ8)...
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The Highway of NH48 roads between Ahmedabad and Surat are so bad that the travellers are getting literally harassed .It’s like driving on pot holes with roads in between.

It’s causing lot of inconvenience to the the travellers due to long traffic jams, damage to vehicles and increased fuel costs and pollution.
Still we have to pay the heavy toll for this kind highway....
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9
9013320046
from Delhi, Delhi
Aug 20, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Excess and wrong toll tax deduction on meerut Expressway staff with manually scan fastag.

Address: 60A EAST LAXMI MARKET DELHI 92

I travel on 12 august in meerut Expressway same day return within 6 hour but not shown on display board of toll plaza and deduct my toll three time toll tax this is fully wrong and access. I see my fast tag transaction in my statement first transaction shown of 11 august 2022 and other two shown of 12 august 2022. I travel only 12 August nothing on 11 august this is fully fraud done with me toll plaza staff of meerut Expressway.
I...
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S
Sai Garimella
Aug 20, 2022
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Violation of 10 sec rule at toll plaza devanahalli Bangalore

Address: Devanahalli toll plaza.banglore

Violation of 10 sec rule at devanahalli toll plaza..we waited more then 3min...we need immediate refund at any cost...and rude behaviour from toll employees....
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Y
yogesh kewat
Aug 19, 2022
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Excess toll tax deducted at sivaya toll plaza

Address: 80 Hathi Barkala New cantt Road Ravinderpuri Dehradun

I am going meerut from dehradun on 16.08.2022 and same day I returned from Meerut to Dehradun. I passed through Sivaya toll plaza. Rs. 110.00 deducted twice from my Paytm Fastag balance for round trip journey. My vehicle no. is UK07BA7248
Mobile no. [protected].Kindly refund the excess amount deducted by this toll plaza and blacklist this toll plaza for cheating...
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R
Roku2503
from Pune, Maharashtra
Aug 19, 2022
Feb 12, 2025
This thread was updated on Feb 12, 2025
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Toll exemption for army personnel

Journey from Ambala to Pune-
The toll counter at mahendergarh on NH152 stopped me 45 mins for taking money where the supreme court order says that serving officers are exempted from paying toll even while travelling in personal vehicle. Also they did not understand the basic english in letter to decode that we are exempted with the exemption pass yet the officials denied to accept it when explained....
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