National Highways Authority of India [NHAI] Complaints & Reviews

I have been WRONGLY charged over a hundred times in the past 3 months. I call the bank and get my money refunded. This has become a daily exercise for me. The NHAI helpline 1033 has NOT been helpful as they keep in saying that the resolution will take 20-25 days. But they are unable to resolve the main issue. The issue being toll amount is being deduced on my fasttag on almost a daily basis across the country INSPITE of me not crossing any of the toll plazaa

An electric post is shifted to a pocket road and a new support is held here west to the point of NH 66 at 92.440km, Nileshwar - Karuvachery . It is very burden and difficult to travel with a car through the road for the residents. Hence it is a humble reqest of the residents of this area that the post and the support should be shifted to some where else at the earliest please.

Nileshwar Thanking You
05.10.2022 A V Narayanan ( Rtd HM)
Mob: [protected]

Good evening my self PRABHAKARAN S from Erode Tamilnadu . My complaint is regarding your toll staff wrost service feedback. Today Evening 4th October 2022 (Tuesday)at 7.00pm to 7.50 pm .I am reached GW7F+8H3, Sankagiri Toll Gate, Salem - Kochi Hwy, Vaikundam, Tamil Nadu 637103, I am traveling on the way to Dharmapuri with my MD. From the time of 7.00pm to 7.40pm we are waited in the lane infront o[censored]s there is an traveller bus waiting into the scanning booth, but there is problem the Traveller bus fastag was blacklisted due low balance . I was continously horned my vehicle for 15 to 20 minutes but no will response with us .I can't uturn my vehicle back also due to in back of me there is a long Container lorry standing we both vehicles standing there 20 minutes after 20 mins only there is a person arrived to clear the traffic.but in all other lane the vehicles are moving only.After that I asked the toll labour's and their's Incharge, they are not giving the proper answer for us. They are simply answer us we are doing our work. Due to this problem I have lost my career and job. They saying just 15 minutes only but I have lost my job for the reason of 15 minutes delay . please give me the proper reply for careless of your labours

Sir
I Mangal Patel, belonging to khetlawas village of sayla tehsil in Jalore district.

I want to complain regarding illegal construction of waterpass without any consisting ground report.

This the matter of NH-754k channel no.125+500(sayla jalore), where original survey report is to construct 7*7 meter SUVP as underpass on revenue recorded way-1 and 3*3 meter waterpass on farmland area.
But some of villagers as bribe giver, convinced contractor and NHAI officials to change original survey report and transfer SUVP to another way-2.

When villagers (way-1 demanders) protested against changes and gave memorandum to SDM sayla, contractor and NHAI official transferred waterpass on way-1 use as underpass, but protest is being continued due to two major concerns:-

1. How all necessary vehicle will surpass through 3*3 meter waterpass?
2 How will farmer deals with waterlogged condition in farmland, because waterpass was transferred on high ground level of way-1?

These problems are created by misusing the power of office.
In this regard two major office are contributed
1 NHAI PIU office Jodhpur
2 Laxmi infrastructure and development project manager office

Villagers of Khetlawas demanding their right to cultivate crops fairly without waterlogged condition and right to pass the NH fairly.

Sir, my request is that I have a shop at Shikohabad Mainpuri intersection, ahead of which there is a drain which is lying incomplete. the cows have fallen
Whose complaint I have done many times and every time it is said that it has been completed.
District- Firozabad (Uttar Pradesh)
Pin Code-283135
Thank you

I do job in railways at ambala, i daily ride on bike between saha to ambala by National highway 444A but street lights are always off on this route from saha to mahesh nagar, it is really risky in night to ride on road because of not only darkness and fog but also due to roaming animals on road, many cows and bulls sitting in mid of road cause daily accidents which really loss to many lives and vehicles, kindly solve this issue, a small reason is causing heavy risk to many lives on road

Poor maintenance of road shoulders of NH 36 in Madagupatti village Sivagangai district particularly opposite to Indian oil petrol pump.

Siliguri to purnia NH27 road conditions is very bed

1. The Roads are very dangerous to driving.
2. More Path holes on Road.
3. Only toll charges increasing or no service provide public by NHAI.
4. Tapi River Path holes Covered by Barricates.

Dear Sir / Madam,
The toilet near Ulunthurpet, near Vilupuram, TN is being closed for many months causing inconvenience for the traveling public. Kindly take necessary steps to improve the facilities and open it for the public. Thank you, Sir/Madam.

Recepted sir...

Karjan toll plaza ma tamam staff bhega thai maari nakhvani dhamki pn apta hata temaj maramari Kari Ane chasma ni dandi tuti gai Ane shirt na batan todi nakhya hata temaj kapad per chadlo lagava varo employees Paisa bharya ni slip leva gayo tyare kahe chhe ahiya thi Shanti thi chalya javo nahi to badha ne gum kari Deva temaj Nana balak joi ne Rade ledies betha hTa to pn game tem bolta hata...
Amari car ni agad ek car ma fast tag nai chalti hovathi tya kehva gaya balance nai hoi to ek side per kari pachhad na vahan java devo Ane 5 minit uper thai gai Ane amari car ma pn balance nai hatu to ek employee avyo Ane kehva lagyo have tamaru su karu Ane game tem bolva lagyo ame Paisa apta hta but game tem bolta hata so ame car mathi bahar nikda Ane pachhi uper mujab ni ghatna thai hati.
To su ava employees rakhya chhe je ladies hova chhata temaj Nana barako rade to pn game tem bolta hata..

Hi, there are almost 7-8 tollgates between Madurai to Chennai Tambaram.
Each tollgate collects high prices around 100 and even more for a car that is not acceptable. In most of the places throughout the journey, there are a lot of road works going on and because of that traffic are tend to happen for Kilometers. WHY ARE YOU CHARGING AS THESE ROADS ARE NOT FULLY COMPLETED? We request you to complete all the road works and then start collecting the money from us. WHY SHOULD WE PAY FOR IN-PROGRESS ROADS?

Please take steps and stop collecting money from the tollgates for the roads which are in progress.

NOTE: These roads are in progress for the past 3 years at least but tollgate prices are keep raising.

TOTAL SCAM and No control from the Government.

My car is Nashik passing, car no. Is MH15HU8185 I crossed pimpalgaon baswant toll plaza on 22th sept I crossed the toll at 10.20am and returned at 3.29pm, the amount deducted from my fastag was while going 210rs and returning 105rs. Whereas it should be only 40rs as my car is Nashik passing. Everytime I travel 40rs is deducted of one side but this time in total 315 rs were charged through fastag. Plz refund my extra money which was deducted.

Screeshot attached for your reference.

My Phone no. [protected]

Havig sufficient balance in paytm fast Tag toll plaza at Dadri UP asking for double money

I was made to to wait more then 5 min at Karjeevanhally Toll Plaza by the toll operator due to one over load in front and simply scrolling with him. I insisted to take that vehicle front and talk to him which he didnt accept and made us to wait. Later toll operator asked all standing behind vechiles to take reverse and take another line. I insisted not to collect toll for my vehicle as we waiting more then 3 minutes but still toll operator forceably scanned and allowed us to pass through.

I request to take strict action against this toll operator making unnecessary wait us and request to refund this toll amount. Details of toll attached

My car no is HR29 AM 7572, was in my residence parking and amount of Rs= 110/- deducted from my Paytm wallet.
So I request you to please return my deducted amount

There are 2 toll plazas which are just 16kms apart in the Bangalore-Mangalore Highway. They are Kirasave ( BOT (Toll) )
Km 119.100 - NH-75 in Karnataka & Karbylu (Bellur Cross) ( BOT (Toll) )
Km 101.250 - NH-75 in Karnataka. They are collecting 50rs and 45rs respectively.
Just for 16 kms, we are paying 95 Rs.
Please look into this, Also Nithin Gadkari has told that toll plazas should be 60 kms apart and remaining ones will be closed.

Dear sir, one toll gate near anantapur named Marur toll gate is keep on increasing toll fee ubnormally. It was 90 previously and it parallely increased to 110, 125 and now 130. I don't why they are increasing their fee. No toll gate has increased fee above 110 and road maintenance is also poor.

Every toll gate has board that contains toll fee charges. So that user knows how much they are charging for each type of vehicle. Here in this Marur toll gate they strick off the fee rates on board.

Please take it as complaint. If the charge is fine according to you then atleast update that charge fee on the board.

There have been a lot of mattresses in this road, many people have died, today on 23/9 only a child has died after falling from the bike due to riding in a mattress. Get the road repaired by suffering.

Hello,

I am Shrishti Dewangan, working in HPCL Raipur. Mandir Hasaud( BOT( Toll)) operator is not issuing local monthly pass even after repeated follow ups