Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

www.nhai.org

1

Updated: Jan 14, 2025

Complaints 8439

Resolved

214

Unresolved

8225

Bad 😕 It seems that National Highways Authority of India [NHAI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Government Organizations

National Highways Authority of India [NHAI]

Recently resolved complaints

View all complaints

NH 25, Jodhpur Pachpadra, Encroachment

Inordinate delay in Exempted fastag application no: RO-CHE-23200266377 regd.

Inappropriate toll collection

Most useful reviews

challan of bike on badarpur toll road

Fastag recharge due to KYC pending

NH65 road status between naldurg and omerga

Featured stories

Over deduction of Toll amount

Wrong deduction on BHAGWANPUR TOLL PLAZA

Triple charges on toll plaza

National Highways Authority of India [NHAI] reviews & complaints page 42

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I want to bring it in your notice that the toll plaza between kharkhoda WPE (KMP) and kundli WPE (KMP )is not working properly. Toll between these tolls are Rs. 35. They will not scan your fasttag at entry point either you are entering from Kharkhoda Toll or Kundli toll but They will allow you to enter on highway (by reading your fasttag) and once you exit then after 2 days you will get a message that Rs. 245 or 210 has been deducted from...

Helpful

Found this helpful?

Write a comment

Address: No 41, 5th Main, Krishnappa Block, Ganganagar Extn

There are craters that are almost a feet in depth The condition of this road is awaiting accidents....

Helpful

Found this helpful?

Write a comment

Please look at the condition of road at Bhilwara -Bassi section of Rajasthan....

Helpful

Found this helpful?

Write a comment

On kheda toll fastag system not working properly and staff is very rudley and jam more then 1 km and par one vehicle takes 5 mins kindly do need full...

Helpful

Found this helpful?

Write a comment

Address: New Delhi

Application for exempted FASTAG ( for gallantry awards) duly authenticated wit Application No : RO- DEH -[protected] was approved by RO DEHRADUN on 14/6/22 and is pending for action at CO Division NHAI since long . Despite reminders and Complaint ID - 3279661 dated 16/8/22 no action is forthcoming. Request issue the exempted category of FASTAG. Col Jayant Thapa, Narsingh Bari, Almora ( 263601)...

Helpful

Found this helpful?

Write a comment

Address: Vpo - behnera,bharatpur

NH 21, LUDHAWAI TOLL PLAZA MR Krishan charges tripple toll fare from me, date 21 august, 2022.Rs 50 charges by cash hand (rs 25 fare and rs 25 penalty fare) Time 17:12:39 and Rs25 charges through my fastag (bank of baroda). So about this matter I would be go to the consumer court if you have not solve my problem immediatly and refund my extra rupees charges by you...

Helpful

Found this helpful?

Write a comment

Atleast do patchwork of road in kerala day by day accident number increasing the bikera falling the pond in roads. Do action against this...

Helpful

Found this helpful?

Write a comment

Address: Bheru choraha, Nimaj bypass road, NH25, Nimaj, Jaitaran, Pali, Rajasthsn

This complaint is to inform about illegal commercial construction on National Highway 25 (NH25) Bar-Jaitaran national highway. This is to inform that unlawful construction is being done on 433/16, Nimaj bypass road, bheru choraha,
NH25, Jaitaran, Pali, Rajasthan. The construction is against the 177 of Rajasthan Tenancy act 1955.There is also stay order on the land 433/16 and commercial construction is illegal on that land. I have...

Helpful

Found this helpful?

Write a comment

Address: Luharli toll

I was charged Rs 135 after waiting for 10 minutes with in 100 meter range on 21 Aug on Luharli toll.. While asking to person about this she immediately denied no such rule will be there... You have to pay the toll charges Pls refund it...

Helpful

Found this helpful?

Write a comment

Address: B12 Shivam apartment, near sumul dairy road, surat

Daily many people face so much big dump and bad roads on highway near karangam... between surat and navsari...due to this traffic also occurs and many people face accidents due to suddenly dump comes on speed..this is occurs due to monsoon but as we pay tall tax so it’s ur duty to repair this..
Please take serious and immediate action....

Helpful

Found this helpful?

Write a comment

Address: Babganj chauraha soorhaiya saw mill Nanpara bahraich

महोदय निवेदन है की मेरी ज़मीन जो की बाबागंज चौराहे पर मौजूद है जिसके रोड साइड में कुछ लोग encrochment कर रहे है NHAI की प्रॉपर्टी पर और ये लोग मेरा रास्ता रोक़ रहे है गाटा संख्या-336/337 पर...

Helpful

Found this helpful?

Write a comment

Address: Bheru choraha, Nimaj bypass road, National highway 25,Nimaj, Jaitaran, Pali, Rajasthan.

This complaint is to inform about illegal commercial construction on National Highway 25 (NH25) Bar-Jaitaran national highway. This is to inform that unlawful construction is being done on 433/16, Nimaj bypass road, bheru choraha,
NH25, Jaitaran, Pali, Rajasthan. The construction is against the 177 of Rajasthan Tenancy act 1955.There is also stay order on the land 433/16 and commercial construction is illegal on that land. I have...

Helpful

Found this helpful?

Write a comment

Address: Raghukul Sahanivas, Flat No 402, near Ambabai temple, Brahmin puri, Kiran. Pin 416410, Dist Sangli. Maharashtra.

I have faced deduction of toll amount for 12 occasions (from 17th May till date) even I have not/my vehicle has not crossed any toll road. I am using PayTM fastag, and after escalating this to PayTM customer care number, I have got refund of just 5 incorrect deductions only. Remaining 7 deductions, I have not yet got any refund....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: नेशनल हाइवे 112 निमाज जैतारण पाली

नेशनल हाइवे 112 पर अजमेर से जोधपुर के बीच निमाज गाँव के बाइपास पर रोड बोडर के अन्दर अवैध निर्माण हो रहा है जिसको बार बार लोकल प्रशासन को कहने के बाद भी कोई कारवाई नहीं हो रही...

Helpful

Found this helpful?

Write a comment

Nashik Peth road. Near Gawalwadi very big pathholes are there. Due to which yesterday late evening car damaged heavily....

Helpful

Found this helpful?

Write a comment

This is with reference to toll plaza fees being deducted between two toll plazas where distance of less 60 km is not applicable as per Central teansoprt minister MR. NITIHIN GADKARI said in Loksabha on 22 March 2022. But still toll plazas are operated with in 60 km in this NH65 and NH16 highway.
For example distance between Kalaparru and pottipadu is 23 km, between pottipadu and kaza is 47km, similarly between chilakallu and keesara...

Helpful

Found this helpful?

Write a comment

Address: 29/B, Vrudavan Apartment Opp. M K School Nr. Nadan Couirer Nutan Bharat Society Alkapuri

Bad road condition, 10 km traffic jam, it takes 11 hours to travel from Baroda to valsad. My 5 tyres burst in the last 4 months, if called to 1033 help line no for the bad road condition, they never pick up your call. If they picked one in a blue moon they would ask for the landmark of each pit, how many landmarks they needed.

Even not bother to clear traffic,

You only increasing toll prices and we have zero...

Helpful

Found this helpful?

Write a comment

Address: tdvdetaxrj@gmail.com

Website: tdvdetaxrj@gmail.com

Risky pits to fill up by RCC WITHIN 03 Days (if possible)
to save Human lives from accident or without accident...

Helpful

Found this helpful?

Write a comment

VEHICLE NO KA25AA7582
TIME:-3.52pm
ticket no:[protected]
toll fare 240 rupees
single journey
LCV
DATE:-20/08/2022
THEY ARE CHARGING MORE FARE FOR OUR VEHICLE
SO PLZ DO FOLLOW ON THIS...

Helpful

Found this helpful?

Write a comment

Dear sir,

1. I am a serving soldier in the Indian Army. I was coming back from my home town on 01 Aug 2022 on completion of my leave. I was in my car number HR06AW4597. When I reached at palwal toll plaza on Kundali Manesar Palwal Express Hiway (Eastern Peripheral Hiway), I produced my Identity Card and requested for exemption of toll tax. But toll plaza employee told me that you have to pay toll taxes. They started misbehaving...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment