National Highways Authority of India [NHAI] Complaints & Reviews

I was traveling on the NH218 between Hubli and Bijapur last weekend. Was thrilled with the improvements and new laid highway. My joy was short lived as I began to discover the highway becoming more and more dangerous and life threatening to drive. The speed breakers laid down on this stretch are ridiculously unscientific and un-imaginably dangerous. Not only there are no indications of the speed breakers worse even is the dangerous manner in which these are constructed. Do the NHAI and the contractors have any brains while these are made? Do they have any sense of building and constructing roads in a scientific manner?

The manner in which the humps are constructed have caused serious injuries to the travellers.
Dont the NHAI understand that by making such killer speed humps, how much of damage they can cause older citizens (mostly rural having limited access to hospitals), young children and most importantly pregnant woman? NHAI should solely be held responsible for causing major accidents let alone bad driving be another factor. Can the NHAI not think of simpler and effective mechanisms of regulating speed on the highways with alternate approaches than speed breaking humps?
NHAI please wake-up from the deep slumber act before you take away any more lives!!
This is not just limited to one above mentioned highway, but in general for public interest.

Vadiraj

I have sent this clarification to many persons on NHAI , but i have not received any response. I feel very bad . That is the reason i am sending this issue in this site. And advance thanks for your answer.

I have a Tamil Nadu registration Car.(Registered in Trichy City RTO TN45 ). I have changed my work place from Trichy city to Chengalpattu city. (Chengalpattu RTO- TN19)

I am going to office daily via Paranur Fee Plaza. (Chengalpattu --> Mahindra World City --- I am going to use only 6 KM only in NH45)

I am ready to take Local Monthly Pass. I have Requested the same LOCAL MONTHLY PASS, but Paranur Fee Plaza staffs are telling, i can not get local pass (200Rs). since my car has TRICHY City Registration(TN45 But in Tamil Nadu only).
They are telling if my car registered in CHENGALPATTU City (TN19) then only i can get 200Rs Monthly pass.Here i am going to work 5 years. Kindly confirm me this procedure.(do i need to use OUT Station pass only for 5 years)

I am ready to submit my transfer Order and local residency agreements .

Anybody have any solution for this?

NH 80 in bhagalpur bihar..i guess is the worst road in this whole world..it has a load of trucks similar to major expressways but the road is completely broken... 30km strech in done in 3 hours...it is depressing n disgusting! the commuters are just helpless...no one is there to help them....Considering the load of vehicles it should be a 4 laned expressway .

This is to inform you that in district samba ,just 4 km appxt. from samba city towards jammu city at village nanak chak, NH 1A passes over a nallah.There is provision of drainage of water during rainy days under NH 1A in the nallah.but the nallah has been filled by some people,due to which drainage of water has been blocked and flood becomes diverted towards left side of nallah.The flood comes over NH 1A due to which NH 1A may be damaged. There you are requested to look into the matter & solve it.

I m daily commuter of delhi hapur and passes through dasna toll plaza. earlier the charges for lmv was Rs 15 for one way and Rs 20 for both ways.from last week they have increased the both way rate to Rs 30. There is no system for monthly passes for those who are resident other than neraby that place. We demand the authority to bring back the earlier rates so that we are not burdened with this unwarranted increase

Toll Exemption
Sir,
1. I am an active soldier in Indian Armed Force. On 13 jun12 at 0618 hrs. while i was on my way from kalka to kasauli.i was in hired taxy , at kalka parwanoo Tollway : chandigarh shimla highwya via kalka on production of my service identity card i was forced to pay the toll tax, where as i showed them that in their exemption list it is mentioned that for defence personnel on production of the same are exempted...

Respected Sir Madam
I am a resident of borivali. I noticed that on the Western Express Highway many of the places pever blocks are fixed which is very dangerous for two wheelers and three wheelers, the roads are uneven due to which water logging is taking place and there is a high risk of accidents and loss of life.
I request you to take alternate solution instead of pever blocks and take immediate action as monsoon is nearing for betterment of the people in near future.

Regards
Mani
[protected]

Dear Sir,
Sub:request-Petition for RTI ACT-2005 under section 6(1)

1.) The length and breadth of the Area the acquired for NH Road and formed actually formed road
with in the following Boundaries may be furnished
In Salem district,Omalur Taluk,Deevattipatti Village S.No 64/1
new S.No 64/1a1, 64/1b, 64/1d, 64/1e,

Boundaries
North Adhi Dravidor colony Road,
west Salem to Dharmapuri NH Road
East Murugesan Wife Saraswathi Land and House
South Raja Wife Matheswari land.

2.) The Nature and number of Encroachment on ground in the above in NH Road
as on the date maybe furnished with length and breadth and height of the each of such encroachments.

3.) The date from which the encroachment mentioned in Para 1 and 2 are on ground maybe furnished
together with copy of all pages of the file including note-file, in which actions taken to remove the said
encroachments.
4.) The Name, Desigination,postal address, phone number,cell phone number, E-mail-ID of the
officers of your department who are supposed watch the maintenance, protection etc., may be furnished,
5.) The copy of the relevent portion of the act, Rule,Manual,Order,etc., which speak about the
nature of action to be taken to prevent remove and evict such encroachments during and after they are
taken place,

On 11th March I was travelling from Delhi to Jaipur on NH-8, while crossing toll plaza at Manoharpura Plaza I faced in lots of problems.

1. While paying toll tax in lane no 07 I wait for 20 min.
2. One another Jeep passing before me was standing in toll booth for more then 10 min and passed without paying toll tax, toll plaza staff was helping in loading passengers in that Jeep which took 10 min to cross this from toll booth.
3. When I raised this to toll staff they misbehaved with me very badly and not ready to listen on Jeep toll issue.
4. When I asked the name of person setting in toll booth he simply says you can not do any thing against me and not ready to tell his name.
5. All of sudden 4-5 toll staff came there and start fevering their staff.
6. My car Regn no was 9798 where as I have issued toll receipt of Regn No 4589 not able to understand this.
7. I hope there are camera recording systems in there in toll plaza, which can be checked for this case.

My toll details as follows:

Date of travel: 11th March 2012
Trans ID: [protected]
Toll lane no -07
User ID: Nand 0783

Hoping in an early resolution on this complaint

With Regards

Sanjeev Sharma
Mobile No: [protected]

The road condition of NH 2 is very bad and toll charges are not reasonable as per the road. Infact the road condition at toll booth is very bad that you have may not understand it is because of toll tax or artificial creation of bad road, so all vehicles will slow down.
From Delhi to Varanasi, distance would be somewhere 800 kms, and toll tax is more than 350 /- (includes 10-12 toll plaza). I have asked several time to toll plaza person why you are charging toll when roads are not good. Their answer if we need to pay to several parties, and we build road with toll money then how can we survive. There is no maintenance of road, specially few areas where road condition is worst. I can provide you some place name where condition is very bad.: starting from Delhi...
1. Mathura
2. After Agra there are 2 toll tax where road condition is very bad
3. Sirsaganj
4. Gopiganj
5. Maharaj Ganj
And if you proceed to Mughalsarai then the elevated road condition is pathetic, for small car it is tough to drive because can engine and silencer can touch the road anytime, this is because overloaded trucks makes a lanes. Worst part is, if I ask them to provide complaint register then they have no register and always ask me provide complaint on plain paper which is kind of joke for me.

Please justify the toll tax that we paid to NHAI and provide better roads.

national highway authority of india has been collecting toll tax from aam public but not giving the highway smoothly for which govt. had formed it. hero honda chowk is the example of this.
where a flyover is very required , but nhai does not built it.
why not , this department has been closed. a chowk where many accident have been done daily .

Dear sir,

I had applied for 1000 bonds through application no 25883397 in HNI Catagory through cheque no 740108 for Rs 1000000 drawn on HDFC Bank Ltd on 28/12/2011.
I have not got allotment in the HNI catagory even on proportionat basis on the 1st day.

Please let me know the reason for non allotment of bonds to me.Your registrar MCS Ltd does not have time to explain to us the reason for non allotment.

I WOULD LIKE TO BRING TO YOUR NOTICE THAT ON NH4 WHILE ENTERING PUNE FROM SATARA THEY CHARGE A TOLL OF RS 68/- WHICH IS NOT CORRECT AS PUNE IS ONLY 7 KMS FROM THE TOLL BOOTH. FURTHER THE THE LOCATION OF THE TOLL BOOTH IS NOT CORRECT. THUS THE COLLECTION SHOULD BE STOPPED. AN EARLY ACTION IN THIS MATTER WILL BE HIGHLY APPERCIATED.

Toll Gate ref.: Between Salem & Omalur in NH 7. Night drive in their jurisdiction is very dangerous, as there is no proper median (plants...), no sign boards, no reflectors, improper white line markings. I've taken this compliant many a times to the authorities at the toll gate, but of no remedy. This has to be taken seriously and sorted out to avoid further accidents at night. Recently there was accident in which 16 persons were killed in a night accident involving 2 buses in this road.

Hello,

This is in regards to the Toll collection on the NH4 highway between Pune & Kolhapur (MAH). As understood from the display boards at Toll plaza of Khandala (Satara), Tasvade & Kini on the stretch of NH4 between Pune & Kolhapur, the end date for toll collection was 9th July' 2011. However, as of date, 24th Aug' 2011, the contractors are illegally collecting the toll even after the end date has been well crossed. Most of the places, the end date on the display boards at Khandala Toll plaza has been hidden with Tapes while the boards have been removed at Taswade Toll booth. At Kini Toll plaza, the toll booths have been covered with tarpauline covers to hide the details from regular road users.

Also, the toll rate has been hiked without previous notice.

Could you please take this up seriously since for regular commuters, the toll amount becomes substancially high while travelling from Pune to Bangalore. & vice versa.

You can contact me on [protected] or [protected]@ymail.com

hoping for earliest action on this request.

Regards,

Prasanna H

There are lot of open entries on Express Highway from Ambala to Chandigarh for stray animals.We had a narrow escape when a bull, chasing a cow came in front of my car running, near Dappar from opposite side of road at around 9:30 pm.Though I had very little to react, had to apply sudden brakes in a bid of save ourselves. We could save our lives but lot of damage happened to car.Bull was also safe with very injuries.
Govt.is making Express highways to enable to run vehicle at 90 KMPH but how they can be so ignorant about people's safety.
There must be done something immediately to avoid such accidents

Hi Team,

This is to bring your attention towards the terrible road conditions between Delhi and Meerut which is also known as NH58. The road was repaired sometime back but after one or two rains big big potholes have came back. Enough to lead accidents and also damage to cars. This is a very busy highway and hence should be taken care of on priority.

Primary point of concern is stretch between Modinagar and Meerut.

TO
The Project Manager
NHAI NEW DELHI
Sir
We the residents of GULMOHAR RESIDENCY,ASHOKA ENCLAVE PART-III congratulate you for the completion of much awaited flyover from NTPC Badarpur to Sarai Khawaja,FARIDABAD before time. The residents who are commuting from Faridabad have a high relief from the long jam at Badarpur border to NTPC. In this connection, we want to bring this notice that the time saved by using flyover is being consumed at the long jam at NHPC crossing. There is heavy jam for the whole day . Therefore there is no relief from the jamfor the residents who are commuting from ASHOKA ENCLAVE PART-I,II,III& MAIN, .All the residents are facing this hardship especially school going children and office goers.

We therefore request your goodself to look into the matter urgently and take immediate action. We want that one U-TURN in front of CROWN INTERIOR MALLS may please be provided on the pattern of NOIDA AUTHORITY. This will help a lot to the residents.
It is not out of place to mention herethat there is only one entry from Mathura Road for the residents of Gulmohar residency Ashoka enclave,Part-III/I/main/Kanishka residency. There is a divider in between Pind Bluchi and Saffron Hotel. This divider is causing great inconvenience to the residents and many accidents have occurred due to this divider. And also to mention that while laying sewer pipeline, the contractor has not done concrete work so for. There are mud spread all over the road. It is also requested to please get the concrete work done immediately and also remove the divider and clean the road.

(DR.P.K.JHA)
PRESIDENT
RWA GULMOHAR RESIDENCY(Regd) ASHOKA ENCLAVE PART-III,FARIDABAD

Sir, I am currently traveling on NH13, this is from Bengaluru to Bagalkot. I hVe been traveling on this road frequently past few months, quality of the road is fast deteriorating. I am very sure this road was laid not too long ago but now complete asphalting has gone and road is in complete mess being hazardous to travel.
Need to understand what measures are taken rectify, who is the current contractor, and how long this would take.
Pls also explain the current spend on the maintenance

The National Highways No.48(mainly shiraadi ghat, near uppinangady), No.17(udupi-kundapur and kundapur-bhatkal), and No.206 (stretch between beerur and tarikere near railway crossings is worst) are in a pathetic conditions. The authorities are not controlling heavy vehicle movement nor patching up the roads as and when there are patholes created. The regular users are in miserable situation having (1) damaged the bumpers of the cars (2) back and body ache by the passengers of busses (3) regular accidents which are caused by the drivers trying to avoid the large holes in the road.

If the "National Highway" of India is in this condition then what is the need to show TV ads to save our countries pride in front of Foreigners.

We, the commuters need a pathole free road ASAP.