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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Mar 6, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 43

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Risky pits to fill up by RCC WITHIN 03 Days (if possible)
to save Human lives from accident or without accident...
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V
vishwesh r k
Aug 20, 2022
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Toll fare issue

VEHICLE NO KA25AA7582
TIME:-3.52pm
ticket no:[protected]
toll fare 240 rupees
single journey
LCV
DATE:-20/08/2022
THEY ARE CHARGING MORE FARE FOR OUR VEHICLE
SO PLZ DO FOLLOW ON THIS...
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Dear sir,

1. I am a serving soldier in the Indian Army. I was coming back from my home town on 01 Aug 2022 on completion of my leave. I was in my car number HR06AW4597. When I reached at palwal toll plaza on Kundali Manesar Palwal Express Hiway (Eastern Peripheral Hiway), I produced my Identity Card and requested for exemption of toll tax. But toll plaza employee told me that you have to pay toll taxes. They started misbehaving...
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Venkateshwar Nageson
Aug 20, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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TOLL is asking money even Fastag is available.

Address: Surapattu Toll Plaza

When i used my brother's vehicle by crossing the Surapattu Toll Plaza, Redhills - Chennai, They have charged double amount by cash as well as on Fastag. They are cheating the consumers like your Fastag is not scanning well pls pay the amount by cash. And I have realized once i reach home the amount has been dedicated from (my his (my brother) Fastag and i paid by cash as well. This is a serious issue of mad practicing and cheating the citizens....
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P
Prabhjot tamna
from Ludhiana, Punjab
Aug 20, 2022
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Abused by your employee

Address: Ludhiana

Your employee abused my father with very bad words, he said (aa jnde do Kodi de lok benchod) he also abused my brother in law, he tried to punch my brother in law, my father is a heart patient, this is how your employee thread my family
Your employee ID number - 00947
Booth number - 31
Ludhiana ladowal toll...
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M
Manoj.meena
from Jaipur, Rajasthan
Aug 20, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Misbehave ,rude behaviour and no proper uniform or I'd cards with staffs

Address: Jaipur

The staffs misbehaved with me and my family and even the toll staffs were not wearing any uniforms or identity cards lane 07 GUMANPURA toll(uniyara -tonk highway)
** time 2225 hrs 17 august 2022**

He denied for offline complain book and said"" nahi dunga book na naam bataunga jo ukhaadna hai ukhaad le kahin b complain kr le humara kuc na hota """

.Such a rude staffs should be penalised for their attitude...
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SuhasShinde
from SURAT, Gujarat
Aug 20, 2022
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Worst road and bridge conditions

Narrow bridge with worst condition of road of NH48; Between Surat and Vadodara. (Google location- NH 48
https://maps.app.goo.gl/vbN8YaC6UgcWn5WJ8)...
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The Highway of NH48 roads between Ahmedabad and Surat are so bad that the travellers are getting literally harassed .It’s like driving on pot holes with roads in between.

It’s causing lot of inconvenience to the the travellers due to long traffic jams, damage to vehicles and increased fuel costs and pollution.
Still we have to pay the heavy toll for this kind highway....
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9
9013320046
from Delhi, Delhi
Aug 20, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Excess and wrong toll tax deduction on meerut Expressway staff with manually scan fastag.

Address: 60A EAST LAXMI MARKET DELHI 92

I travel on 12 august in meerut Expressway same day return within 6 hour but not shown on display board of toll plaza and deduct my toll three time toll tax this is fully wrong and access. I see my fast tag transaction in my statement first transaction shown of 11 august 2022 and other two shown of 12 august 2022. I travel only 12 August nothing on 11 august this is fully fraud done with me toll plaza staff of meerut Expressway.
I...
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Sai Garimella
Aug 20, 2022
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Violation of 10 sec rule at toll plaza devanahalli Bangalore

Address: Devanahalli toll plaza.banglore

Violation of 10 sec rule at devanahalli toll plaza..we waited more then 3min...we need immediate refund at any cost...and rude behaviour from toll employees....
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Y
yogesh kewat
Aug 19, 2022
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Excess toll tax deducted at sivaya toll plaza

Address: 80 Hathi Barkala New cantt Road Ravinderpuri Dehradun

I am going meerut from dehradun on 16.08.2022 and same day I returned from Meerut to Dehradun. I passed through Sivaya toll plaza. Rs. 110.00 deducted twice from my Paytm Fastag balance for round trip journey. My vehicle no. is UK07BA7248
Mobile no. [protected].Kindly refund the excess amount deducted by this toll plaza and blacklist this toll plaza for cheating...
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R
Roku2503
from Pune, Maharashtra
Aug 19, 2022
Feb 12, 2025
This thread was updated on Feb 12, 2025
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Toll exemption for army personnel

Journey from Ambala to Pune-
The toll counter at mahendergarh on NH152 stopped me 45 mins for taking money where the supreme court order says that serving officers are exempted from paying toll even while travelling in personal vehicle. Also they did not understand the basic english in letter to decode that we are exempted with the exemption pass yet the officials denied to accept it when explained....
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A
Agankitgera77
Aug 19, 2022
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Deduction of unauthorized toll

Address: IIT Kanpur

I am a defense personnel and keep on travelling from one place to another as part of my duty. This complaint is regarding the Barajore Toll Plaza near Kanpur whose operators are adamant about deducting toll. While travelling in my car from Kanpur to Delhi on 12 Aug 22, I was told that I would not be exempted as I am not in uniform. However there is no document pertaining to defense personnel which says that the toll is exempted only in uniform....
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Rakesh Sawane
Aug 19, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
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Fastag refund amount

My vehicle number is MH14GS7330 Wrongly add sum of Rs. 4000.00 to my fastag on 7th August 2022.

As I send request for refund the amount. But till date 10 days are passed, but the amount is not credited to my account.

Pl do the needful and credit the amount to my account urgently.

Regards

RAKESH SAWANE
Mob.[protected]...
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Address: Radha swami street old state Punjab district barnala pin code 148101

Sir gg namaskar State Punjab district barnala. Pincode148101 hai.complaint sir gg[protected] yeh adhar Card bahar se jali bana hua hai ose ke adhar par voter Card par umar sahi karwaye hai kxy1785161 voter Card laddies ke asli umar54 sal hai pension vudapa ke liye galt proof hai Sir gg please check...
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ranjeetk34
from Surat, Gujarat
Aug 18, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Road damaged opposite of ONGC,Hazira,Surat Gujarat, NH 53

Address: opposite of ONGC plant,Hazira,Surat Gujarat on NH53.

Road damaged opposite of ONGC plant, Hazira, Surat Gujarat on NH53. Due to this all passing vehicle through NH53 are being prone to accident. PLEASE DO NEEDFUL AT URGENT BASIS....
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Simranjeet36755
from Jammu, Jammu and Kashmir
Aug 18, 2022
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Extra toll

Address: 62/12 Nanak nagar jammu

Extra 95 rs toll deducted at lakhanpur toll on the way to jammu...
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K
Kartik Radadiya
Aug 18, 2022
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Traffic issues

Address: Kharod NH 48

Last 10-12 hours Traffic in NH 48...
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Dr P S TAGORE
Aug 18, 2022
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Aganampudi toll plaza on NH16

The toll is located in mid of city and in office times the equipment doesn't function properly. Why NHAI authorities silent on toll plaza proper management and technical upgradarion. It is highly making inconvenient to public which warrant highest authorities intervention....
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.Vabs.
Aug 17, 2022
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Unnecessary deduction of Toll Tax

I live in Kota Rajasthan and while going to Chittaurgarh Rajasthan i crossed through the Kota bypass toll which is already in Kota City. The toll was deducted from my account also while going to and coming back to Kota. Total of 75+35=110 rupees where deducted from my fastag account.

I had a talk to bank customer service also but no such refunds are given from there end.
I request you to please look after this issue...
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