National Highways Authority of India [NHAI] Complaints & Reviews

Respected Sir/Madam,

We are facing same issue at same toll plaza i.e. Palwal- on KMP.
Most of time we are facing 245 /- deduction charges instead of 45.
we have raised the all the time but after 24 days they are rejected the request and there is no reason. It is happening with me last one year's more than 20 times.

I am requesting to you please help me on this if possible.

last Saturday i went to Agra from Gurgaon-Sohna and i cross the Ghamroz- Sohna toll plaza AT 18:52:53 and i have Also paid there 115/- and than enter the KMP by Nuh toll plaza and exit FROM the kmp at PALWL toll plaza from LINE-1
At 19:33:40 pm (Trip No 312046E[protected]/[protected]) and the have deducted the amount of 245 instead of 45/-.

This is the repetitive issue which we are facing and there is solution and i have raised the request so many times but not get the solution simply the rejected the request without any reason.

Once again ai request you please kuch kero yar it is not fair...

Reagrd's
kaptan Singh
+91-[protected]
[protected]@gmail.com

कार्यवाही का बेसब्री से इंतज़ार है
सबसे पहले CH 45827 से 47677 और 53100 से 55070 की जांच तुरंत करवाएं
ठेकेदार और संबंधित अधिकारियों को इसकी सूचना प्राप्त हो चुकी है और वो इसको रफा दफा करने की तैयारी में लगे हैं
ठेकेदार से केवल ठीक करवा लेना और उसे छोड़ देना ही पर्याप्त नही होगा ऐसे में वो दोबारा करेगा पकड़े गए तो ठीक कर दो नही पकड़े गए तो कमाई हो जाएगी, ऐसे ठेकेदार को ब्लैक लिस्ट किया जाना चाहिए

On Wed, 14 Sept 2022, 12:49 pm Avi Electrical Services, wrote:
कोई भी सरकार कुछ बनाती है तो राज्य और देश की तरक्की के लिए बनाती है,

उसकी उम्र 20 साल या 40 साल या उससे भी ज्यादा के हिसाब से उसे डिज़ाइन करती है

आजकल पूरे देश मे जो सबसे बड़ा काम चल रहा है वो है सीमेंट की सड़कें जिसपर अरबों रु खर्च किये जा रहे हैं

ऐसे में कोई सरकार द्वारा निर्धारित किये गए मानकों के अनुसार सामान देने का वादा कर पैसे ले पर काम मे उन मानकों का पालन ना करे, चोरी करे 20 साल की जगह 2 साल भी ना चलने वाला समान इस्तेमाल करे तो उसके खिलाफ कार्यवाही क्यों नही होती,

एक सख्श अपनी email id से जानकारी भजता है अपना फोन नंबर भी लिखता है तो उसे यकीन होगा तभी वो इतनी हिम्मत कर रहा होगा,

मैंने ऐसा किया पर मुझे इस विषय मे कोई हलचल नही दिखी ना ही मुझे कोई आश्वासन मिला कि कार्यवाही हो रही है अपितु उस सख्श तक ये खबर पहुच गयी है कि उसके खिलाफ शिकायत दर्ज की गई है

सरकार बदली मुखिया बदला पर अब इंतज़ार है तेज कार्यवाही और कड़क प्रशासन का

उम्मीद है तुरंत कार्यवाही होगी और उसे और उसे बचाने में लगे लोगों को मौका नही दिया जाएगा

धन्यवाद

On Mon, 12 Sept 2022, 5:11 pm Avi Electrical Services, wrote:

[protected] Forwarded message[protected]
From: Avi Electrical Services
Date: Thu, 8 Sept 2022, 10:08 pm
Subject: Fwd: Information about duplicacy in N H Projects
To:

[protected] Forwarded message[protected]
From: Avi Electrical Services
Date: Thu, 8 Sept 2022, 9:13 pm
Subject: Information about duplicacy in N H Projects
To:
Cc:

प्रति,

Vice-Chairman and MD MSRDC

Name of work: 4 – Lanning of Existing 2 – Lanning stretch from from Wakhri at Km 44.700 to Khudus at Km 77.800(pkg – 2) on Mohol – Alandi Section ( Design length 33.100 Km)of NH – 965 in the State of Maharashtraon EPC mode

विषय : उपरोक्त कार्य में विद्दयुत कार्यों में ठेकेदार द्वारा की जा रही अनियमितताओं की रिपोर्ट

ठेकेदार नाम हैं : Phototronic, Plot No. 78, 3rd Floor, Geetajay Tower, Attrey Layoout, Pratap Nagar, Ring Road, Nagpur - 440022

Streetlight Pole Utkarsh का अप्रूवल लेकर लगाया है और ब्रैकेट लोकल फैब्रिकेटे करके बिना Galvanize करवाये अलुमिनियम पेंट करके लगा दिया और लगभग आधे ब्रेकेट कमर्शियल पाइप से बना कर लगवा दिया ये फ्रॉड केस है

ऐसा बहुत कुछ और भी है अगर बारीकी से जांच करेंगे तो ये सब बाहर आयेगा

जहां तक मुझे जानकारी है कोई भी इलेक्ट्रिकल काम का ठेका उसी को दिया जा सकता है जिज़के पास इलेक्ट्रिकल ठेकेदार का लाइसेंस हो पर ऐसा नही हुआ और ठेकेदार को काम के लिए साइट पर इंजीनियर नियुक्त भी करना जरूरी है ऐसा भी नही हुआ.

कुल मिलाकर सब कुछ गलत हो रहा है इसकी जांच होनी चाहिए और दोषियों पे उचित कार्यवाही होनी चाहिए.

पोल के ब्रैकेट्स की जांच अवश्य करवाएं वो नागपुर से बनकर गए हैं और में 200% दावे के साथ कहता हूं कि इनको Galvanize नही कराया गया है

ऐसे ठेकेदार को ब्लैक लिस्ट किया जाना चाहिए

धन्यवाद

शिकायत कर्ता :

अनिपिंडी नागसूर्यम शर्मा

2A/3, बसेरा अपार्टमेंट्स, अनंत नगर,

नागपुर - 440013

मोबाइल: [protected] / [protected]

Copy to:

[protected]@maharashtra.gov.in / [protected]@govmu.org / [protected]@cvc.delhi.nic.in

Dear sir,

Umaraga To Solapur, 90km, Road Condition is very bad, we are paying toll charge for last one year but road not done yet
road are bad Y? should we pay toll charge, road not good condition,
please as soon as repair the road ambulance also not go properly

Thank you

Dear Sir,

With reference to the subject I wish to lodge complaint against malicious behaviour of toll manager JIWANA toll plaza. I am working in Bank and there is jiwana toll plaza between my residence and branch. Earlier I had monthly pass for the toll and it was being renewed every month but now new manager came and told you are not local resident and pass cannot be given to you and misvbehaved with me. He has put my vehicle no. UP25DH6832 in the blacklist. I have balance in my fastag still it is showing blacklisted because he has done something in his portal.

Kindly help me, it is ok if he is not renewing the pass but he has no authority to block my vehicle no due to his personal grudge.

The National Highway a stretch of 30kms from Belagavi, Karnataka to Hattargi, Karnataka is damaged since 5-6 months. And it has not been repaired yet, not while traveling i could not see any maintenance work being carried. Our vehicle are being damaged by running on those roads. The toll collection booth dosent take proper time to time maintenance.

My vehicle's fast tag was activated on vehicle's number but i had not received fast tag. On 18th Sep I started off from mayur vihar delhi went to haridwar and back . All charges were paid online for the journey while at kashi toll plaza they refused to allow without physical fast tag. The toll manager sitting in office Malkhan Singh was too arrogant and asked to file complaint as the toll tax receipt provided had different vehicle number. Most of the employees are next to illiterate on this toll and minus customer service.
Malkhan Singh acts as an IAS there. Somebody should check on them. Pathetic experience.

My name is Kamaljeet, I am a resident of village Sikanderpur district Sirsa Haryana, DHS road passes through my village which connects to National Highway No. 9, there are four turns in the village on DHS road, there is no stopper on them, due to which many times a big accident It has happened and many people have lost their lives in the accident, please pay attention to this thank you

My cars passing/registration number MH14 FM 9614 as the fast tag is exempted on dehuroad plaza. But toll is charges me RS 41 it is not violation of rule from your side all MH 14 consumer are exempted from toll

Road 10 km near Toll plaza Kalajhar Plaza is completely damaged. But they are still charging toll from people which is a wrong collection. Toll of Rs. 100 was deducted from my paytm for a damaged road. I want my refund on priority.we asked for complaint book but they didn't provide us.

Dear sir,
Toll charges Rs.75 deducted from my SBI Fastag A/c & Anwadi Toll ( Satara ) without passing my Vehicle No.MH11BV2614 from any toll plaza on 16.09.22. I was also in office & amount is deducted from my Fastag account. This is 2 nd incidence & same was happened in May.22.
Toll deduction time 01:26:43 PM
SMS received on 16.09.22 at 08.55 PM

Please look into this & Credit the same.

Regards,
Sachin Kulkarni

The basavapuram toll plaza was not working properly. At night times they are not turning on the street lights of toll plaza. So many travellers are facing problems of this reason. Stealing pf diesel also taking place at this toll plaza. No cleanliness, no wash rooms, no safety measures are taken in consideration. So many accidents were took place at this toll plaza.

ਮੈਂ ਅੱਜ ਮਿੱਤੀ 16 ਸਤੰਬਰ 2022 ਨੂੰ ਅਪਣੀ ਕਾਰ ਰਾਂਹੀ ਕਿਸੇਂ ਅਪਾਤਕਾਲੀ ਕੰਮ ਸਬੰਧੀ ਜਲਦਬਾਜੀ ਵਿੱਚ ਕੁਰਾਲੀ-ਰੋਪੜ ਵੱਡੀ ਸੜਕ ਤੋਂ ਲੰਘਦੇ ਸਮੇਂ ਟੋਲ ਗੇਟ ਲੰਘ ਰਿਹਾ ਸੀ | ਪਰ ਟੋਲ ਤੇ ਹਰੇਕ ਗੱਡੀ ਨੂੰ ਅਾਮ ਨਾਲੋਂ ਵੱਧ ਸਮਾਂ ਲੱਗ ਰਿਹਾ ਸੀ | ਅਤੇ ਸੜਕ ਵੀ ਕਾਫੀ ਖਰਾਬ ਹੈ | ਟੋਲ ਗੇਟ ਤੇ ਮੇਰੀ ਗੱਡੀ ਲੰਘਾਂਦੇ ਸਮੇਂ ਬੂਮ ਬੈਰੀਅਰ ਨੇ ਮੇਰੀ ਕਾਰ ਦਾ ਨੁਕਸਾਨ ਕਰ ਦਿੱਤਾ ਹੈ |ਕਿ੍ਪਾ ਕਰਕੇ ਮੇਰੇ ਨੁਕਸਾਨ ਦਾ ਮੁਆਵਜਾ ਦਿੱਤਾ ਜਾਵੇ ਜੀ |

I had to wait for 5 6 minutes at beliyad toll plaza as they were not able to scan... According to rules prolonged waiting time means no charges.. but i was deducted full amount...

My vehicle number JH01DW5951

Contact number [protected]

NE1 Toll Plaza area not manage properly, All vehicle parked any where and their Plaza personels also not guide them properly, Due to there is create long queu on plaza more then 10 Minutes.

On plaza lack of personel or resources every day evening arround 6 to 8 long trafic as well as morning 8 to 9:30 time long trafic .

Please do the needfull.

Thanks

Fasttag account deducted twice for 2way ride within 24 hrs..

Dear sir
My village: KATHIPUDI. Sankaram mandalam . kakinada district .pincod:533444
Complaint: respected sir
Subject: {highway name} drainage issues (NHAI)

To whom it may concern,

I am writing to you as a resident of {highway name}, who has been affected by the state of the drainage system on NHAI which is near by the Kathipudi, sankavaram Mandal 533444. Currently, I am seeing clogging of the drainage system at the exit of my High way and at various other points on my way to work. Traffic is always congested due to this and there is a significant lack of footpaths and one of the members who occupied the land which is belong to the NHAI and reason for the Drainage clogging. This has made life more difficult for people like me who are not able to ride our vehicles due to health reasons. This has also increased the risk of accidents on our highway.

Please do not ignore this complaint any

Hazira: Heavy Industries Like Adani Port, ArcelorMittal Nippon india Steel, Larson & Toubro, Reliance industries, Kribhco, Indian Oil, NTPC located in the region.
Thousands Of people Commuting on daily basis for work to the HAZIRA from Surat.
Only commuting medium in the area is Road network. which is NH53.
Pot Holes & bad Road condition On this NH53 (Surat-Hazira road)
Which creates Lot of traffic Jams Daily during peak hours.

Kindly Look into this matter and improve Road condition on urgent basis.

regards,
Siddharth Parmar
Jai Hind

Complaint regarding poor maintenance and not shifting drainage system under construction area

Toll charge collected from my fast tag on removed tolls on paranur (chengelpet) tamilnadu, I need refund my money.

2 times amount debited in my SBI Fastag (Rs 55 + Rs 65). Both times my SBI fastag no used while cross the toll. Because my SBI Fastag got tear off from vehicle.

Compliant # 6589449 / 5th Sep
Compliant # [protected] / 15th Sep

I got status of compliant has been resolved and ticket was closed, but amount not credited back to wallet.

While talk to NHAI helpline 1033, not able to understand due to language barrier.

Kindly address this issue and resolve.

Thanks
Elango