National Highways Authority of India [NHAI] Complaints & Reviews

Address: New Delhi

Application for exempted category of FASTAG ( Ser No. 25 - Shaurya Chakra awardee ) duly authenticated with Application No: RO-DEH-[protected] was approved by RO Dehradun on 14.06.22 and is pending for verification at CO.DIvision, NHAI since then . You are requested to kindly expedite issue of the said FASTAG to me at your earliest. Col Jayant Thapa, SC ( Retd), Narsingh Bari, Almora, Uttarakhand. PIN - 263601 .

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Address: Nandani

Toll plaza on solapur Vijayapura, the toilets are very dirty
Please take a look
The toll is in solapur district

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Potholes issues
We are the 19th members experienced tyre puncture due to Potholes.
High risk spot as mentioned location

Mumbai-Gujarat highway, Varwade

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Address: Jaipur

11th aug 2022 i have travelled jaipur to shahpura via chomu. I have meet an accident due to pothole on road, my car rim was damaged but good luck not any unfortunate happend with me or my family. My complait is that only we are paid toll tax than why should we are face that kind of issue not even a single highway very smooth after so much heigher toll taxes charged. And who is responsible for my losses.
I requested to you kindly pay my losses otherwise i will take legal action against highway authority.

Contact details-

Advocate- Anand Sharma
Rajasthan high court
Mob [protected]

Aug 15, 2022

Updated by Ani127 Without my resolution complaint status show resolved

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Vehicle Number : TN65U5576. I have crossed Kappalur Toll Plaza, Madurai Now. I have a fastag balance of 195 Rupees. The Toll plaza people said Amount will not be debited if the balance is below 200 Rupees. I have paid a cash of 190 as cash to cross the toll plaza. I have balance below 200 yesterday also but amount for debited in some other toll plazas yesterday.
Please confirm if there is any rule by GOVt that we should maintain amount more than 200 Rupees

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The loan had a waiting line of mora than 500 meter. I waited for half an hour and when i told the person sitting on the counter to make the toll free as it is the law so he started saying ki jo karna hai karlo paise toh dene padenge complaint kardo nhai waalo se hum darte nahi
So I had to forcefully pay the toll.
You should have control over toll booths
You make so many laws instead make one or two laws less and focus on proper implementation of the existing at the toll booths

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Address: Gharaunda Toll Plaza NH 44

We were travelling in our car or NH 44 at 5:00 p.m. on 15th August, when we reached the gharaunda toll plaza there was a 500 metres long jam because of the slow processing at the toll plaza and it cost us more than 20 minutes in time. The screenshot from Google maps showing the jam starting at this Plaza has been attached. This is the Google location of the toll plaza for reference - HXMH+QMC Kutail, Haryana

Please take a appropriate action to ensure that the toll plaza operators are not allowed to get away with wasting our time and charging us in full at the same time.

Regards
Dr Sidharth
[protected]

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Yesterday 14 Aug 2022, I entered from sikandrabad bulandshahr on EPE and did exit from greater Noida. The changes deducted 75 instead of 20 rs. It happens very frequently with me.

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Address: Pallikonda Toll Plaza

We travelled beyond Pallikonda on 14th August 2022, so we crossed Pallikonda Toll plaza and within an hour we travelled back as a round trip. For round trip they supposed to take 105rs but they 50rs while crossing and again 105rs while traveling back within an hour.

How come this happening even after fastag. It is very easy to loot the money instead of paying exact cash. No message received for this transaction from NHAI. We have login fastag manually to check the deduction.

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Long queue at toll we have to wait 10 min and still charged with full toll

Aug 15, 2022

Updated by Aryan Goel Please refund our amount car no
UP14DR9191

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Address: rajkot

Rajkot To Junagadh Highway Condition Bahot hi kharab hai or rajkot se thodi hi dur pardi over bridge ke pas bahot hi gade hai logi ki sefty kuch bhi nahi hai krupiya karke uspe dhayan dohraye ..jay bharat

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Today 12 aug 2022 my car CH 4274 passed sanwara toll plaza NH 22 kalka shimla highway at 8.03 am ...in my fast tag account there was less money but in that account there was security amount which was also emergency amount of 300... Wn I reached plaza only one green signal I was told about low balance ..I asked him that there is emergency amount...he told that won't work ...and also that if refill wallet it may take 15 minutes to update...or I ll pay double the amount to cross that...I was to reach home so paid 130 rs and crossed. Without checking that he wrote HP 4274 for my car..wn I reached home I checked msg for amount 65 deducted from my that emergency balance...please check the cctv fottage and instruct the responsible person sitting there about the type of negligence he has shown...I had to pay thrice the amount..

Aug 15, 2022

Updated by Neetupuneet Today 12 aug 2022 my car CH 4274 passed sanwara toll plaza NH 22 kalka shimla at 8.03 am ...in my fast tag account there was less money but in that account there was security amount which was also emergency amount of 300... Wn I reached plaza only one green signal I was told about low balance ..I asked him that there is emergency amount...he told that won't work ...and also that if refill wallet it may take 15 minutes to update...or I ll pay double the amount to cross that...I was to reach home so paid 130 rs and crossed. Without checking that he wrote HP 4274 for my car..wn I reached home I checked msg for amount 65 deducted from my that emergency balance...please check the cctv fottage and instruct the responsible person sitting there about the type of negligence he has shown...I had to pay thrice the amount..

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Address: Near Govt, VHSS pattanakad PO, cherthala, Alappuzha, Kerala

Sir, i would like to inform you about unauthorized building contraction's going on alappuzha, cherthala. Proper pattanakad village ward 6th near govt high school. This area located kerala state, The man build a building on highway acquired land and he received full settlement from government.
Govt attached his land and building
For future highway development and they pay him well. Still he don't want to demolish the building.

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I Crossed valavanthakottai toll plaza on[protected] at 17.24.54. In car no. TN 02 AY 4972. My vallet balance before entering was Rs 990/- they deducted 65/- the balance in my vallet should be Rs 925/- but it shows 825/- Thus they have wrongly deducted Rs.165/-instead of 65/- Please rectify the mistake and reverse Rs 100/- to my vallet account no. [protected].

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Between Bharuch and Navsari, Bharuch and Vadodara, Roads condition very bad. Too much congestion due to this . Kindly do the needful as soon as possible.

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Address: Khiriya toll udaipura

We are crossing from khiriya toll plaza NH -12 udaipura and having such a bad experience with staff and services their machine is not working and they are taking double toll from us it's a 90rs toll and they take 180 rs and saying that Fastrack machine is not working if you want to cross you have to pay double toll such a rude behaviour and senseless talks and if it's like that then why people were having Fastrack and why govt. Started this .

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Address: Chennai

Our vehicle number is TN12B5843
incident happened is kolappancheri toll
toll charges, one way 21 & return 10, for same day.
but while i went, 14/08/22-17:15:26 - Rs 21
while i came, 14/08/22-21:48:31 - Rs 21

11rs cheating has been happened.

please take necessary action against this issue and help me to get my money back.

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Jakhauli Toll Plaza — WRONGFUl deduction from Fastag Wallet

I am Sachin Kumar, approaching you to seek help for reimbursement of extra toll charges for which I have registered a complaint for my vehicle - HR-85-0795, ON Village Jakhauli toll plaza on[protected] at 10:48:04 This is regarding WRONGFUL deduction of the amount 265, . I got the message on[protected]:15:34 and I was shocked that the earlier complaint was closed without any reason. I will appreciate if you could help to reimburse the amount at the earliest
Please resolve it.
Regards
Sachin Kumar

Aug 14, 2022

Updated by Skg12 Jakhauli Toll Plaza — WRONGFUl deduction from Fastag Wallet many time

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Address: Chennai

I have travelled from Kodungaiyur to Ennore today by 18.22, Mathur toll plaza has rowdies it seems. They behave rude and talking in bad words.
I have fast tag and available balance was 252, when their machine is not working, they ask me to change and spoke bad words. I paid in cash doubly and moved.
Looking for justice.

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Address: Indirapuram, Ghaziabad

Above mentioned problem created by toll plaza workers when there was issue in 1 car fasttag they jammed whole highway in arguing. They should have resolved it by taking the car aside, but even on others request they didn't do it and jam got bigger and took 30-40 mins to cross it. All this happened on 14 August 2022 6:50pm to 7:20 pm. As per law our toll charges should not imply, but they still charged it. NHAI should refund our money and penalty should be charged on toll operating agency for intentionally creating problem to users.CCTV footage can be used as proof.

National Highways Authority of India [NHAI] Complaints & Reviews

File a complaint to National Highways Authority of India [NHAI]

National Highways Authority of India [NHAI] reviews & complaints page 46

Issue of exempted category of FASTAG

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Dirty toilets

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Potholes in Mumbai-Gujarat highway, Varwade

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Big potholes on road

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Toll Plaza Issue

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Bad mannered staff at chhajarsi toll plaza pilkhuwa

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Half a kilometre long Queue at gharaunda toll plaza, NH44

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Issue in EPE toll charges

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TOLL PLAZA charged higher through fastag

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Long waiting at chhajarsi toll still charge

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Worst quality of NH27

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Untrained staff at toll plaza

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Unauthorised building on NH66 acquired land

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Excess charge deducted-refund.

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Worst quality of Roads

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Taking double toll after Fastrack and rude behaviour of staff

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Cheating on toll rates

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Jakhauli Toll Plaza WRONGFUl deduction from Fastag Wallet

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Rude behaviour and vulgarity

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30mins Jam created by Dasna toll plaza outlet from Eastern peripheral expressway to Ghaziabad

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