National Highways Authority of India [NHAI] Complaints & Reviews

1.Road in damaged from past 1 month but no action has been taken by respective toll plaza.
2.Daily traffic jam on NH-48.
3.Approx. 18-22 Accident occurs on highway due to damaged road.
4.Holes on road observed by 1 foot deep and 1 meter long.

Abusive behaviour by Toll Staff

I am a regular commuter from Manesar to Gurgaon. The staff deployed at toll is rude and uses abusive language if you cross-question them for their wrongdoings.

I would like to raise a complaint about today's issue [08 Sept 2022 at 9:45 AM (approx)]. I was standing in the emergency line for more than 15 mins behind two vehicles. It looks like that person was not ready to pay the toll and he was arguing with him and the entire line was held for more than 15 mins. I came out of my car and started questioning him to allow others. He came from his cabin and shout at me and slapped me. The guy in fact tried to threaten me and warned me that I can do whatever I can.

Incident Date and Time: 08-Sept 2022 (09:45 AM)
Vehicle #: DL8C-AZ-3850

How can he do so? It is a criminal offence. How toll allowed to deploy goons at the working place. I need a solution for the same and you have to take strict action against the same.

Regards
Advocate Balvinder Singh Banga
+91-[protected]

Sir I am working under government PSB bank, posted at near Chaukiman toll plaza. I am having a car with registration of Bihar Patna .
I have to cross the toll up and down daily as I am residing within 20 km to toll plaza (having local address proof).

So, why not toll plaza issuing me to local pass ?? as I have to pay heavy amount rs 2080/- in month for up and down .
Kindly resolve it and advise me what should I do.

महोदय जी मेरे द्वारा की गई शिकायत में पता- काली नदी के पास नोबल पब्लिक स्कूल के सामने गढ़ रोड मेरठ में श्रीमान मुख्य चिकित्सा अधिकारी मेरठ के द्वारा बिना किसी वैद्य मानक, एनओसी, व अभिलेखों को पूरे कियें ही विराट हॉस्पिटल नाम से चिकित्सा संचालन पंजीकरण कर दिया है जिसमें मानको की कमी के कारण भारी जनहानि होने की सम्भावना हैं जो नियमानुसार गलत हैं अतः श्रीमान जी से प्रार्थना हैं कि शिकायती प्रार्थना पत्र में किसी सक्षम अधिकारी से निष्पक्ष जांच कराते हुए दोषियों के खिलाफ दंडात्मक व विभागीय कार्यवाई करानें का कष्ट करें ताकि भविष्य में होने वाली भयानक जनहानि होने से रोका जा सकें।

NH89 पुराना व् नया NH58 पर गांव चक ढाणी में स्वीकृत नाली निर्माण में सरिया व् सीमेंट दिए गए मापदंड के अनुसार नहीं लगाया जा रहा है तथा वाइब्रेटर भी नही चला रहे है, व् लेवल के बिना नाली का निर्माण किया जा रहा है, निर्माण कार्ये में लापरवाही बरती जा रही है जिसके कारण भविष्य में हादसे होने की पूरी संभावना है, जिस पर संज्ञान लिया जावे।

This complaint is regarding Gadpuri Toll plaza which is in between Fridabad, HR and Palwal, HR.

It is being agreed that we will be issued a monthly pass of 200/- rupees, which got issued one time -

However it's monthly recharging process is extremely painful - as it seems till plaza doesn't have enough interest in renewing it so same passengers can be charged 165 rs for one day round trip.

1. No monthly auto renewal process 2. No online process for renewing monthly pass. 3. No notification for renewal of pass. 4. Single window with long awaited queue for recharge. 5. It doesn't accept digital money, as demands the payment in cash. 6. Last but not least - extremely limited timing for renewing monthly pass instead providing 24*7.

I crossed toll at 07 am in morning hours and window was not opened; in evening I returned from work around 10 pm and again renewing the monthly pass was again denied because of non operational hours period

I usually have this morning and evening timing and seriously being forced to pay 165/- for each round trip

Would request to advise on this issue and also how my money can be a refunded

On dated 06/09/2022 at about 17hr15min while passing by my car no OD33A 5392 through Godipada tool plaza on NH-16 the fellow gateman unnecessary & intentionally blocked 2 passages from 4 passages provided on LHS side by which it created road congestion. when ever there is provision for smooth passage of vehicle & we are entitled for hassle free movement by forceful obstructing traffic on such passage without suitable or urgency to do so created me to wait too much time to pass the gate. although I have with repeated request, the unauthorized person deployed there by the vendor is act with dare consequence did not allowed to pass in 3rd lane claiming of inadequate manpower at that lane meant to pass.
for such reason I have lost my pre assignments & made huge financial loss with mental stress because of such manmade & an intentional congestion of traffic.

Dayanand Sagar College students are risking their lives every day while crossing the Kanakpura road. There is no divider, no crossing points, no speed brakers, no footpath for students to avoid fast moving traffic. So many accidents have happened in past many years. Even though college and Art of Living have approached the local and high level authorities but till date nothing concrete has been done. Project director has visited the spots but have not taken any required action so far.

Date of Incident- 19/06/2022
Toll plaza - Mandal on NH53
Ticket number- [protected]
Vehicle number - MH18AY1134
Fees collected - Rs 320 (double the toll)

We were travelling back from Vadodara to Dhule on the given date. Their was a long line at toll and the waiting time was almost 25 minutes till we reached the booth. There are two members from our family who are in the defence sector. As the toll is exempted for defence services, we were still charged. The toll person charged us double for no reason. The toll was Rs.160 but he charged us Rs.320. Even after providing him the document that defence services are exempted from the toll, he still charged us and 30 mins were wasted at the toll.
This is totally unfair. Even after showing the proof, the toll person did not let us pass the toll without paying.

I would request for a refund of Rs.320/-

I was traveling from Ausa to Tuljapur NH 361 highway where this Ashiv Toll is present
The regular fasttag charge is 70/- but on 5th Sept 2022 my fasttag balance was deducted by 95/- on the same toll plaza.
Vehicle no is MH24AW7006
Rushikesh Joshi

As per the current rule all tolls should be through fast tag. But in here they don't have Fast Tag scanner and they are forcefully collecting money. (No receipts or records)

Dear Sir / Madam,
Greetings!
As per the Maharashtra Government Guidelines, I was carrying the Toll Free Pass (on the occasion of Ganesh Festival), the NHAI has charged toll as per following details
Date: 30th Aug 2022
Vehicle Number: MH12QT9343
Chassis Number: MAKGK78FGJ200169

Toll Amount: INR 75/- at Anewadi Toll Plaza
Toll Amount: INR 95/- at Tasawade Toll Plaza

Kindly reverse the amount paid as soon as possible.

Thanks and regards,
Paresh Teredesai
Mob: [protected]

Respected Sir / Madam

It is Brought to your attention that the toll plazas under NHAI are deducting double money from the buses of Faridkot depot through Fastag every day by day and causing a lot of loss to PRTC .So you are requested to Refund the Double deductions immediately and Strictly instructions should be given to the tolls in advance that no doublr deductions should be made again

Dear police Department

Greetings of the day
Hi sir this is veera babu paluri. From Pasarlapudi badava.yesterday night on[protected] an unknown person dashed a electric poll near my house (8-161) and he escaped.That electric poll fall on my house.iam raising a complaint against him please find that person and solve the problem.

Recently government extended a road near my house (8-161) but they didn't replace the electric poll. it is too nearer to the road.
Regards
Veera Babu
Addres: Pasarlapudi badava, Maim road, Mamidikuduru Mandal, Dr. B R Ambadkar Konaseema Dist, Andhra Pradesh, 533247

Sir,

Highway 66 Kerala road side foot path land aroor church to aroor temple all the area manhandle by retail unauthorised shops with our permission. Pedestrians no way and parking not possible this leads to more accidents this area kindly do immediately remove all unauthorised shops and sellers .

Condition of national highway NH -48 is worst even regularly paying toll at plaza. Between Manser to Bawal it is badly broken, also service road in badly wrost condition. Due to bad condition of road their is always traffic jam on it . Some of the worst pathhole you come across and leads to many accidents on regular basis.
So it is requested to NHAI department, pls look in this matter and resolve this issue as soon as possible

Today at 12:40 am i passed through kalajhar NH 7 tollplaza. . Firstly its was not working properly. I standed for about 10 min in one lane because there fasttag reader was not working and then they asked me to shift to other lane and when i shifted. To another one then also there fastag reader take about 4 5 min and after waiting for so long n discomfort they are misbehaving with me abusing and treating very badly

They are charging extra amount in no fastag lane and if we are telling them its wrong so they are miss behaving with us and although they were drunk in their duty hours is this the way to treat all the traveler's. I request you to guid them properly and teach them some manners beacuse it's a shame for us if any tourist will face this kind of problem.
I request you to go through this problem

My vehicle registration no is OD17W2851.

DIST. BARGARH
ATILL TOLL TAX COLLECTES IN BARGARH TOLL GATE

Condition of national highway NH -27 if worst even regularly paying toll at plaza. Company is not at all maintaining the road. Feels like some state highway are better then this NH 27. One the worst pathhole you come across and leads to many accidents on regular basis.