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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Feb 16, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 46

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G
Godhraj
from Jaipur, Rajasthan
Aug 16, 2022
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Address: Laxminarayan pura, akhepura, amer, jaipur, rajasthan

Three places on the service road their are road Brocken and 1 to 1.5 feet rain water stored on the road no one can pass the road and maney peoples are suffering, students not to reach at school by this way
The place address is, Laxminarayan pura, akhepura, road no. 14 se 4 km towards delhi on survive road on left hand side.
Please resolve the problem
Thanks
Aug 16, 2022
Updated by Godhraj Three places on the service road their are road Brocken and 1 to 1.5 feet rain water stored on the road no one can pass the road and maney peoples are suffering, students not to reach at school by this way
The place address is, Laxminarayan pura, akhepura, road no. 14 se 4 km towards delhi on survive road on left hand side.
Please resolve the problem
Thanks

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    babushasatija
    Aug 16, 2022
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    Address: 1228 sector 33 Chandigarh

    Toll deducted from Fastag, payment collected in cash as we were told that our fastag is not working??
    Aug 16, 2022
    Updated by babushasatija     Toll deducted from Fastag, payment collected in cash as we were told that our fastag is not working??

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      S
      Shashankyadav123xyz@#$
      Aug 16, 2022
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      Respected sir or mam,
      Sewer waste water pipe not completed properly but stopped at mid because of this waste water collect in my land area this reason affect my working other activities.
      Please solve this issue as much as possible faster.
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        G
        gsssb
        Aug 16, 2022
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        Dear Sir/Madam,

        Our school is situated on NH 27. Our school's gate opens right at the highway. On August 12, while coming to school, one girl of class 7 got accident by car and she died at the spot. One boy of class 7 also sustained grievous injuries and is in critical condition. Around one year ago one more boy of our school died in road accident.

        School children and entre staff is terrified. We tried to contact nearby toll plaza but they are unake to help.

        Kindly install speed breakers in front of school ( around 500m), metal barriers, install school sign board, and construct service lane as soon as possible. If you fail to address our problem, we will be forced to tag shri Nitin Gadkari on twitter along with attached video and make this problem a national issue.

        If you fail to address this problem and anything bad happens to us, the whole responsibility will lie with NHAI.
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          P
          prashantvanarse
          from Wai, Maharashtra
          Aug 16, 2022
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          Address: Khed-Shivapur

          MH12BV3734, I travelled Wai to Pune on 15th august 2022. I passed Khed-Shivapur toll plaza at 6:23 am at that time toll of 110 was deducted via txnid[protected] after that at 6:56 am by txnid[protected] again toll was deducted.
          I request you to refund extra deducted toll tax as early as possible.
          Message screenshot attached herewith.
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            S
            [email protected]
            Aug 16, 2022
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            Respected sir
            A regular traffic jam due to brokern road at sirhind to mandigobindgarh road nhai road please repair it and solve the problem of brokern road and traffic jams
            City mandigobindgarh and sirhind
            District fatehgarh sahib Punjab it's also a toll road
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              D
              Dr.Piyush verma 1
              Aug 16, 2022
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              Toll plaza at Khemana near palanpur NH8. Staff and workers of this toll plaza use abusive language. They are not exempting the local residents.
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                J
                Jigal Modi
                from Navsari, Gujarat
                Aug 16, 2022
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                Address: Navsari

                Just visit NH 48 from Navsari to Vadodara and fill pain. Think about pregnant lady, small children’s and senior citizen.

                Pl repair the same or urgent basis.
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                  R
                  Ranajitpanda
                  Aug 16, 2022
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                  The drains of service road near NH 16, Khajuria, NH16, Berhampur, District: Ganjam, Odisha - 760003 is damanged.

                  Address: NHAI, Gopabandhu Nagar, Berhampur, Disterict: Ganjam, Odisha - 760003

                  Sir, With reference to the complaint subject, it is to inform that the concrete drain of service road near to NH 16, Khajuria, Berhampur, District: Ganjam, Odisha - 760003 is completely damaged. The photograph is attached. The residents of Sun Villa, a BDA approved residential plotting area are facing much more difficulties while commuting. In this regard, it is earnestly requested to please arrange to do the needful....
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                  H
                  Hoysala D S
                  Aug 16, 2022
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                  Address: Hoysala

                  Yesterday august 16th we were travelling back to Bengaluru from Chitradurga. Around 10pm near Tumkur. 12 cars were changing tire on the left all cause of huge potholes near. Few days back even we were in same situation. It’s very dangerous. Please fix road before people lose life because of your mistake.
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                    J
                    Jayant thapa
                    Aug 16, 2022
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                    Address: New Delhi

                    Application for exempted category of FASTAG ( Ser No. 25 - Shaurya Chakra awardee ) duly authenticated with Application No: RO-DEH-[protected] was approved by RO Dehradun on 14.06.22 and is pending for verification at CO.DIvision, NHAI since then . You are requested to kindly expedite issue of the said FASTAG to me at your earliest. Col Jayant Thapa, SC ( Retd), Narsingh Bari, Almora, Uttarakhand. PIN - 263601 .
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                      A
                      Ajay_jagtap
                      from Akkalkot, Maharashtra
                      Aug 16, 2022
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                      Address: Nandani

                      Toll plaza on solapur Vijayapura, the toilets are very dirty
                      Please take a look
                      The toll is in solapur district
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                        N
                        Nehal@97
                        from Mumbai, Maharashtra
                        Aug 16, 2022
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                        Potholes issues
                        We are the 19th members experienced tyre puncture due to Potholes.
                        High risk spot as mentioned location

                        Mumbai-Gujarat highway, Varwade
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                          A
                          Ani127
                          from Jaipur, Rajasthan
                          Aug 15, 2022
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                          Address: Jaipur

                          11th aug 2022 i have travelled jaipur to shahpura via chomu. I have meet an accident due to pothole on road, my car rim was damaged but good luck not any unfortunate happend with me or my family. My complait is that only we are paid toll tax than why should we are face that kind of issue not even a single highway very smooth after so much heigher toll taxes charged. And who is responsible for my losses.
                          I requested to you kindly pay my losses otherwise i will take legal action against highway authority.

                          Contact details-

                          Advocate- Anand Sharma
                          Rajasthan high court
                          Mob [protected]
                          Aug 15, 2022
                          Updated by Ani127                           Without my resolution complaint status show resolved
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                            E
                            Eucharist Vijay
                            Aug 15, 2022
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                            Vehicle Number : TN65U5576. I have crossed Kappalur Toll Plaza, Madurai Now. I have a fastag balance of 195 Rupees. The Toll plaza people said Amount will not be debited if the balance is below 200 Rupees. I have paid a cash of 190 as cash to cross the toll plaza. I have balance below 200 yesterday also but amount for debited in some other toll plazas yesterday.
                            Please confirm if there is any rule by GOVt that we should maintain amount more than 200 Rupees
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                              A
                              Aryan Goel
                              Aug 15, 2022
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                              The loan had a waiting line of mora than 500 meter. I waited for half an hour and when i told the person sitting on the counter to make the toll free as it is the law so he started saying ki jo karna hai karlo paise toh dene padenge complaint kardo nhai waalo se hum darte nahi
                              So I had to forcefully pay the toll.
                              You should have control over toll booths
                              You make so many laws instead make one or two laws less and focus on proper implementation of the existing at the toll booths
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                                S
                                Sidharthsethi777
                                from Delhi, Delhi
                                Aug 15, 2022
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                                Address: Gharaunda Toll Plaza NH 44

                                We were travelling in our car or NH 44 at 5:00 p.m. on 15th August, when we reached the gharaunda toll plaza there was a 500 metres long jam because of the slow processing at the toll plaza and it cost us more than 20 minutes in time. The screenshot from Google maps showing the jam starting at this Plaza has been attached. This is the Google location of the toll plaza for reference - HXMH+QMC Kutail, Haryana

                                Please take a appropriate action to ensure that the toll plaza operators are not allowed to get away with wasting our time and charging us in full at the same time.

                                Regards
                                Dr Sidharth
                                [protected]
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                                  T
                                  tariquewaseem
                                  from Delhi, Delhi
                                  Aug 15, 2022
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                                  Yesterday 14 Aug 2022, I entered from sikandrabad bulandshahr on EPE and did exit from greater Noida. The changes deducted 75 instead of 20 rs. It happens very frequently with me.
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                                    S
                                    Sandy sandz
                                    Aug 15, 2022
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                                    Address: Pallikonda Toll Plaza

                                    We travelled beyond Pallikonda on 14th August 2022, so we crossed Pallikonda Toll plaza and within an hour we travelled back as a round trip. For round trip they supposed to take 105rs but they 50rs while crossing and again 105rs while traveling back within an hour.

                                    How come this happening even after fastag. It is very easy to loot the money instead of paying exact cash. No message received for this transaction from NHAI. We have login fastag manually to check the deduction.
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                                      A
                                      Aryan Goel
                                      Aug 15, 2022
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                                      Long queue at toll we have to wait 10 min and still charged with full toll
                                      Aug 15, 2022
                                      Updated by Aryan Goel                                       Please refund our amount car no
                                      UP14DR9191
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