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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Jul 25, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 48

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S
Suhil Pyati
from Delhi, Delhi
Aug 29, 2022
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At chalageri toll near Ranebennur karnataka bpoth no 10 @ 12:20 AM i just told about road condition...he misbehaved with me also tend to attack me
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    Parvezkhan1993
    Aug 28, 2022
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    Address: Sohna

    On 26 aug 2022 i was travelling through KMP Expressway from REVASAN cut to plawal.I asked at toll whether its read my fast-tag and they said yes meanwhile I recharge my fast-tag but at exit at PALWAL cut it deduct 245 insted of 45 rs. so it is req to return my amount back as soon as possible.
    Aug 28, 2022
    Updated by Parvezkhan1993
    On 26 aug 2022 i was travelling through KMP Expressway from REVASAN cut to plawal.I asked at toll whether its read my fast-tag and they said yes meanwhile I recharge my fast-tag but at exit at PALWAL cut it deduct 245 insted of 45 rs. so it is req to return my amount back as soon as possible.

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      A
      Anuroop C P
      Aug 28, 2022
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      Address: Bangaluru

      Un neccessary toll deduction on two consecutive Suhndays
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        S
        Ssbe Pipes
        Aug 28, 2022
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        Helo sir good afternoon this is pavan,
        Yesterday I was travelled to Bidar, so toll plaza TP02 kamkole management took extra amount with me, I asked thoroughly but they said silly reasons to me, and I need to take this as serious no one is answering and no one is responsible over there ..
        Ticket number-TP02L[protected],
        BOOTH NBR-03,
        OPERATOR NO-8000216,
        VECHILE NUMBER-TS08UG5925,
        TYPE OF VECHILE -06
        FEE THEY TOOK EXTRA IS 710/-,
        CASH ...
        MY CONTACT [protected]..
        Aug 28, 2022
        Updated by Ssbe Pipes
        I need refund about extra amount took by the tollboth people kamkole

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          anagha parab
          Aug 28, 2022
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          I have shown toll free pass konkan ganeshostav 2022 for my car 22BH2996A at Talegaon Toll Plaza on 28/08/2022 still my FASTTAG is debited for Rs.203/- vide challan no.MAKGN254AN4100026. Kindly refund my toll amount
          Aug 28, 2022
          Updated by anagha parab
          I have shown toll free pass konkan ganeshostav 2022 for my car 22BH2996A at Talegaon Toll Plaza on 28/08/2022 still my FASTTAG is debited for Rs.203/- vide challan no.MAKGN254AN4100026. Kindly refund my toll amount

          Aug 28, 2022
          Updated by anagha parab
          I have shown toll free pass konkan ganeshostav 2022 for my car 22BH2396 at Talegaon Toll Plaza on 28/08/2022 still my FASTTAG is debited for Rs.203/- vide challan no.MAKGN254AN4100026. Also debited at khed-Talegaon toll plaza for Rs.110/- vide challan no.MAKGN254AN4100026. Kindly refund my toll amount. My vehicle no is 22BH2396A.

          I have shown toll free pass konkan ganeshostav 2022 for my car 22BH2396A at Talegaon Toll Plaza on 28/08/2022 still my FASTTAG is debited for Rs.203/- vide challan no.MAKGN254AN4100026. Also debited at khed-Talegaon toll plaza for Rs.110/-, Rs.75/- at Anewadi toll plaza, Rs.95/- at Tasawade toll plaza vide challan no.MAKGN254AN4100026. Kindly refund my toll amount total Rs.483/- My vehicle no is 22BH2396A. All photos attached
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            D
            Dhilipkumar Vijay
            Aug 28, 2022
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            The entire stretch of roads after crossing Adilabad towards nagpur there are so much of pot holes and very bad quality of roads for this kind of road i have been charged several road toll plaza changes that too from Rs. 100 to Rs. 50 each tolls.

            Toll plaza - 1. kelapur, 2. Pippalwada

            But there is no proper maintenance of roads all the public vehicles are facing huge difficulties in this worst road.

            Hence pls take necessary action immediately. Don't collect toll on these roads untill you provide good condition roads.
            Aug 28, 2022
            Updated by Dhilipkumar Vijay
            National Highways Authority Of India [NHAI] — Worst quality of highway road in between Adilabad to Nagpur
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              A
              Ascent
              from Indore, Madhya Pradesh
              Aug 27, 2022
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              Address: Dewas

              On 11 Aug, I was travellng from dewas to Indore around 7:30PM, Near to Kshira one by one new Tryes of My Vehicle were fully tear and busted due to damaged road. I was travelling with family and by God grace nothing happed serious other then tyre damages.
              Later with the help of near by Police station people, we have filled ip Damage section which was nearly 1 feet in depth and many other vehicle around 20-25 were damaged till this time. Police tried calling toll people by no one responded and finally tehy helped in filled damage section. Till date, the condition is poor of entire road and I been incurred into loss of 30000.00 due to trye replacement. I request respective ministry for quick resoluion and compensation against our loss, since we are regulary paying toll tax as a good citizen
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                S
                Saudagar Kangude
                Aug 27, 2022
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                Address: Ulwe, Navi Mumbai

                Vashi Naka toll Naka always have long traffic jam while going to Navi Mumbai to Mumbai and return.

                Can you make rule to take Toll once either at entry or Exit, (For entry and Exit)
                This will save Traffic jams, save fuel and time.

                Thanking You

                Saudagar
                Aug 27, 2022
                Updated by Saudagar Kangude
                Vashi Toll road always have long traffic jam while going from Navi Mumbai to Mumbai and return.

                Can you make rule to collect Toll once either at entry or Exit, (For entry and Exit)
                This will save Traffic jams, save fuel and time.

                Thanking You

                Saudagar
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                  Pura Ram Choudhary
                  Aug 26, 2022
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                  Address: VILLAGE-GANVADI,POST-DUNGARWAS,TEH-BAGORA

                  For construction of new six line highway bharatmala jamnagar to bhatinda in this line village ganvadi teh. bagoda district Jalore Rajasthan pin code 343030
                  our pipe line going 1 form to other farm this pipe line was damage and broken by NHAI contractor during excavations of soil plz replace my pipe line
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                    K
                    Khanmak
                    from Jammu, Jammu and Kashmir
                    Aug 26, 2022
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                    Address: Jammu

                    On 24 th of Aug 2022 I travelled to Kathua and crossed Thandikhui toll plaza and I got a message of payment deduction of Rs 155 of Bann toll plaza Udhampur.
                    After returning again I crossed the thandikhui toll plaza and I paid 160 cash at the counter due to low balance shown by the staff inspite of having Rs 300 in my paytm wallet and I got the payment deduction message of Rs 75 of Nashri Toll Plaza Ramban and Rs 80 at Bann toll plaza Udhampur.
                    Same has happened with me on 12th of Aug 2022
                    Kindly look into it and help me in getting out of this harassment from NHAI otherwise I have to take legal action in this matter
                    Aug 26, 2022
                    Updated by Khanmak
                    Not resolved
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                      G
                      gurpreet somal
                      Aug 26, 2022
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                      Address: Village. Pohlo majra

                      Sir, , National highway no. 5 Ludhiana to Chandigarh.. Near sanghol road mn jo footpath mn bhout jiada bde trees like a jhaad bn chuke hn.. Vha pe dono side subway brista and other hotel's hn or awara pashoo nikl kr road pe aa jaate hn bilkul dikhai nhi deta... Pls onhe cutting krva ke kisi size mn krva dejie daily accident hota hai...
                      Aug 26, 2022
                      Updated by gurpreet somal
                      Pls... Solved this problem
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                        P
                        parshwa_09
                        from Rajkot, Gujarat
                        Aug 26, 2022
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                        Address: Rajkot

                        This Is To Draw Your Attention To The Fact That There Are Two Toll Plazas Within The Range Of 36 Kms Which Is Totally In Inaccordance With What NHAI Has Proposed And Is Completely Opposite Of What Nitin Gadkariji Had Proposed In His Lok Sabha Speech In March 23
                        The National Highway Is NH 8B
                        and The Toll Plazas Are At Village Bharudi, Gujarat And Village Pithadiya On Rajkot To Jetpur Highway NH 8B
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                          K
                          Kasivnathan
                          from Madurai, Tamil Nadu
                          Aug 25, 2022
                          Resolved
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                          Resolved

                          Address: 1/82-A, TWAD Colony 6th Street, New Natham Road,(Opp. to Yadava Women's College, Madurai - 625014, Tamilnadu

                          I am Kasi Viswanathan, a retired Central Government Officer residing in the TWAD Colony 6th Street, New Natham Road, Madurai, Tamilnadu making this complaint w.r.t Madurai-Natham fourway road project, including the elevated corridor for 7.3 km from Chokkikulam to Oomachikulam on New Natham Road, NH-785 in the state of Tamil Nadu.
                          2. All the roads connecting TWAD colony with the New Natham Road were closed for drainage/underground cable and EB Pole shifting work, but were opened except 6th street of TWAD Colony, which was closed some one and half years ago, (emphasis supplied). On enquiry with the local NHAI (JMC) office at Veerapandi, I was informed that some electrical pole has to be installed in that point then only drainage/underground cable work would be completed and finally the closed 6th street would be cleared. But surprisingly no work is progressing in that particular point even after the lapse of one and half years which causes much hard ship to the school going children /elderly persons and other road users. Also I do not know why that particular point is purposely kept ‘out of action’ causing much inconvenience as above. We request the NHAI authorities to do the needful.
                          Oct 4, 2022
                          Complaint marked as Resolved 
                          No action initiated so far.Very sorry state of affairs. Are these people think that they are not accountable to anyone?
                          Oct 04, 2022
                          Updated by Kasivnathan
                          K
                          Kasivnathan
                          from Madurai, Tamil Nadu
                          Aug 25, 2022

                          I am Kasi Viswanathan, (Mob[protected] a retired Central Government Officer residing in the TWAD Colony 6th Street, New Natham Road, Madurai, Tamilnadu making this complaint w.r.t Madurai-Natham fourway road project, including the elevated corridor for 7.3 km from Chokkikulam to Oomachikulam on New Natham Road, NH-785 in the state of Tamil Nadu.
                          2. All the roads connecting TWAD colony with the New Natham Road were closed for drainage/underground cable and EB Pole shifting work, but were opened except 6th street of TWAD Colony, which was closed some one and half years ago, (emphasis supplied). On enquiry with the local NHAI (JMC) office at Veerapandi, I was informed that some electrical pole has to be installed in that point then only drainage/underground cable work would be completed and finally the closed 6th street would be cleared. But surprisingly no work is progressing in that particular point even after the lapse of one and half years which causes much hard ship to the school going children /elderly persons and other road users. Also I do not know why that particular point is purposely kept ‘out of action’ causing much inconvenience as above. We request the NHAI authorities to do the needful. It is surprising to observe that somebody has marked it as "Resolved" wrongly.
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                            chainu
                            Aug 25, 2022
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                            Address: Moh CHURKHIWAL JALAUN district JALAUN UP pin code 285123

                            Respected sir/madam meri e-mail id par ek msg aya ki
                            "Dear Customer,
                            We would like to notify you that an amount of Rs. 300 has been deducted from your HDFC Bank FASTag wallet linked to vehicle number UP92W5499. Reason: Others on Trip number 0010002208210919121773 at Katoghan Toll Plaza done on[protected]:13:13. Your Available Balance is : Rs.569.75. To check your wallet balance/ wallet status, give us a missed call on:[protected]. In case you have any further queries, you can: • Visit our FAQ page [https://v1.hdfcbank.com/htdocs/common/FASTag/faq.html] • Call us on[protected] • Write to us at hdfcbank.[protected]@1pay.in Thank You for banking with us
                            Warm regards,
                            HDFC Bank "
                            Sir ji jab ki maine us din apke tol se nikla bhi nahi hoon aur ye kis bat ke charges kat liye gaye hai yadi sahi kate gaye hai to uska solid reply otherwise mera rupya return karwa diya jaye thx.
                            Shiv shakti Singh
                            Vehicle no up92w5499
                            Mob no [protected]
                            E-mail id chainuindanegas.[protected]@gmail.com
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                              K
                              Kedar Joshi (MàsŤaáN)
                              from Mumbai, Maharashtra
                              Aug 25, 2022
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                              I have been a frequent traveler to Nashik pune Highway. The road situation have been worse despite collecting so much money in terms of tolls, the quality of Asphalt is poor with so many potholes everywhere, i has become difficult to drive a vehicle.
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                                Deepak Dudhane
                                from Pune, Maharashtra
                                Aug 25, 2022
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                                Address: Left Bhusari Colony, Kothrud, Pune

                                निळकंठ सोसायटी जवळ सध्या चांदणी चौक हायवेचे काम सुरू आहे तेथे रोलरने सपाटीकरण सुरू आहे सदर रोलर हा दिवस रात्र कधीही सुरू केला जातो शेजारील सोसायटीतील लोकांचा काहीही विचार न करता रात्री बारा एक वाजता सकाळी पाच सहा वाजता कधीही काम सुरू केले जाते सदर काम करीत असताना निळकंठ सोसायटी पूर्णपणे हादरून जाते जणू भूकंपाचे धक्केच बसत आहेत
                                वास्तविक पाहता डीपी नुसार सदर इमारत ही बाधित होत होती परंतु प्रशासनाने जाणून-बुजून सदर इमारत बाजूला ठेवून काम सुरू केले आहे यापुढे सदर इमारतीला तडे जाण्याची शक्यता आहेतरी प्रशासनाने सदर बाबीचा गांभीर्याने विचार करावा व निळकंठ सोसायटीजवळील काम त्वरित थांबवावे ही विनंती
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                                  A
                                  Aps_1
                                  Aug 25, 2022
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                                  Address: Wakad

                                  Very bad and pathetic service roads on and around Bangalore Mumbai Highway in PCMC area starting from baner till Dehu road. Service road conditions are very bad and highly prone to accidents in Punawale, Tathawade, Wakad, Baner.
                                  Lots of potholes are seen. Two wheeler riders are risking their lives everyday to commute on such roads. Four wheeler drivers are driving in zigzag lines to avoid the potholes. All these things end up in traffic jam and accidents. If we try to register a complaint inPCMC they do not entertain and suggest us to file a complaint to notational highway authority. Request the immediate attention of concerned authorities in this matter.
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                                    C
                                    carochess002
                                    from Chennai, Tamil Nadu
                                    Aug 24, 2022
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                                    Address: Sriperumbudur toll plaza

                                    Sriperumbudur toll plaza, near Chennai. The road expansion is under progress from Chennai to Walaja. The diversions are not properly placed, roads are damaged. Very difficult to commute with long time delay. Some of the sensors are also not working. Paying so much for toll, but for improperly maintained roads. Vehicles are getting damaged.
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                                      Mrinal kanti Mandal
                                      from Bankura, West Bengal
                                      Aug 24, 2022
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                                      Address: District- Bankura, State-West Bengal

                                      Very very bad conditions NHAI ROAD 314.Pavement layer is poor quality. Taribaterdihi bus stop to Purundihi bus stop is very much effected by low quality material. Most time causes accident. Please maintain NHAI 314 road under Bankura District and State of West Bengal
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                                        Music Partner
                                        Aug 23, 2022
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                                        Address: Sanoli Road , Shiv Chouk

                                        My fast tag is active but toll line tell me my fast tag is blacklist why
                                        Aug 23, 2022
                                        Updated by Music Partner
                                        This toll staf behaviour is bad fast tag is active but he says blacklist why
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