National Highways Authority of India [NHAI] Complaints & Reviews

Road condition is very poor and dangerous in between Aligarh and Ghaziabad of NH91, though toll amount is very high.

I was passing from toll as on 11/08/2022 between 10:30 to 11:00 am and there was a multiple scan of toll but due to technical issue it wasnt able to get deducted. As the toll staff asked for cash double i asked him for the re scan the fastag and sudden another person came and than he argued heated. After paying the cash aslo there was a try to assualt upon me on karjan toll booth no 20 on same time by staff name nilesh gohil and one another.

car no : gj06eh7440

At Joya toll plaza road condition is severe due a huge pot hole. Our two tyres of car are bursted due to that. This pot hole can cause severe accidents here. Please repair it as soon as possible.

Sir I crossed Brijghat Toll Plaza (U.P) today 11 Aug 2022 at 7:46pm by My Car Up26y 2017, the amt of rs 95 was deducted instead of rs 55 from my Paytm Fast tag, please refund my excess amount of rs 40 that has been deducted wrongly.

Fasttag booth is not working and the workers are collect toll by hand and as per the law they can't collect the toll if the the toll booth is not working and the workers their is also abusing and fight and misbehaving act with me and my family.
The Name of the booth is KASHI TOLL PLAZA and the Location is DELHI MERRIT EXPRESSWAY
KINDLY HELP ME IN THIS...

MY CAR NO. MP08CA3445 paid RS 80.0 TOLL AT choundha on 25JUL2022, at 11.38AM Txnld;[protected] this amount is deducted FASTAG NO.34161FA820328E[protected] . In actual nither me nor my car did not traveled through this toll plaza in life even that day I and my car stay in garage my native place GUNA m.p. about 350 KM distance but this type cheating done .I complained through FASTAG PATM but till now no solution so please checked and return my amount @80.0 rupee which was cheating by toll plaza.

Today I am travelling by my car Ahmedabad to Navsari, It's not looks like National Highway, it's like I am driving in village street, lots of Pothole, so much traffic due to bad road conditions.
why should I have to pay, if you can't do properly maintanence.
I am stuck in the traffic (after the toll plaza of surat) since last 2 hours, i hardly cover 1 km in 2 hour.
Very very bad condition of roads.
If we are giving you on bad road conditions you have to do properly maintanence

Respected Sir/ Madam,
I Gotesh Kumar Maharana is a combatant member of Indian Air Force am writing this to draw your attention towards a very serious issue of my home town. NH20 has been considered near my home. Home address. Janara bypass, gyarej chhak, Janara, Ghasipura, Keonjhar Odisha. There are many families facing a fatal problem everyday. The highway is more than 20 feet height, and it makes a dangerous approach from the houses to highway. Senior citizens, ladies and children are not able to cross the highway. Everything are other side of the highway. The service road is available at market area but an area about 500 meter side by the highway doesn't have a service road. As per the master plan there is land for service road but may be due corruption the people of this area left on their faith. Many people already completed the local authority and I have completed earlier to NHAI. please kindly look into the matter and do needful.
With regards
Gotesh Kumar Maharana.

Dear Sir
On dt.08.08.2022 I was traveling Dhule to Nashik via pimpalgaon baswant at evening by my car MH 15 CM 7888; I have already submitted local document of my car but RS 210/- cut my account so please refund my amount in my account.
Mr Bhadane S A

Very bad condition of NH3 highway from Dhule To Nashik...Nashik to Mumbai with heavy tolls

Vehicle number - MP18, CA1740,

Today 10 aug 2022,
Crossed toll plaza dhurwae, Shahdol, madhya pradesh.
For past multiple times we have been facing the misbehave from The staff prior to this time staff were trying to fight with my father,
Today i was going hosputal with my mother wife and daughter, there was huge queue due to which it took good time for passing the toll, i only asked the staff that you should allow free of its more than 10 secs (i had my video recorder on) and then staff replied with a genuine question what if one of the persons fast tag doesnt have money then they have to make it manual pass (genuine but i am sure NHAI must already have solution for this ) then its my turn to pass those 3 guys stopped the camera for good time and said that fast tag not detecting (i already had stopped my camera after his genuine question but again i had to start my camera ) after around 1 min when i first stopped my car and waited for them to do complete whatever they were doing, i started my camera again then they came with a fast tag scanner on their hand (some how because of their such act i was not able to understand what wqs happening so i was trying not to communicate with them but kept recordung on for few secs ) and scanned fast tag and at the same time told that go wherever you want, tell who so ever you wanr to tell and also were ready to tell their name so that i can complain about them.

This is very humiliating and i ecpect that such thing does not happen to any other civilian, i work as a software engineer in bangalore and had come shahdol for 1 week.

I have also heared that this toll belongs to a powerful minister of the state so i am svared when i am co plaining here but still i trust the govt.
Hope that i get some pksituve and proper resolution.

On 7th August 22 around 6pm I was passing NH79, near Bhawalia Village, In front of Nuvoko Cement, two tyres of my vehicles are badly damaged due to passing over big pot holes on the road . I was coming from Chittorgarh .
I have paid toll of Rs 45 on Ochhdi Toll in between Chittorgarh - Nimbahera ) details:
HDFC Bank FastTag deducted: Rs 45 for Vehicle No: RJ09UB0586 at: Ochhdi on:[protected]T17:56:36 Wallet: [protected] Bal: Rs 1428

Estimated cost of replacing these two tyres is Rs20000/-
Requested to please compensate my loss

In Previous complaint By mistake I have written NH 76, which is now corrected as NH 79 in above

I have recently travelled from Bangalore to Hyderabad(3rd August 2022) and the toilet at Bagepally toll plaza was horrible, unclean and of very bad standards. As a previous NHAI employee I am extremely disappointed with the lakhs of rupees spent on toilet construction and the final disgusting result. Many privately maintained toilets are much better. There were 3 toilets in which one was damaged, one was not cleaned with flies all over the excreta and one had no water. If this is the result of all those Toll plaza checks and weekly meetings over the standards of construction, all of them are a waste.

This is about NH05.
There is one toll at chandimandir Haryana
the next toll is at Sanwara Himachal pardesh
Distance between the two is Approx 40 Kms.

As per Nitin Gadkari Sir, No toll shall be allowed in less than 60 kms.

Kindly close either of the TOLL ASAP

Dear Sir/ Madam,

Hope you know there are 4 toll plazas in Chennai Outer ring road. In that, Varadharajapuram toll plaza is very near to my home and I have to use that road every day to go to office. When I approached to get the local pass, they said it is not available and they asked me to show the AADHAR card and I did that. But still the money is getting deducted automatically from FASTAG account. I am using ICICI FASTAG...

Extra Toll Charged. Entry point Dasna, Exit point Main Toll Plaza Village Jakhauli. DL3CBU3149. Date 16 July 2022. Eastern Peripheral Road. Fastag - Paytm. Charged Rs. 265 instead of Rs. 90 or Rs. 100. Please refund additional amount received.

Hi,
This is Ameya Marathe.
The roads on Kolhapur Sangli Highway have become really poor. It is in the pathetic condition to say the least.
Attaching pictures for your reference.
Request you to please fix the road as soon as possible.
Here is the location & coordinates.
16°44'22.3"N 74°21'27.8"E
https://goo.gl/maps/jSCSYM7jzJXp2WVp8

Sir, this is Aravind CG from Mysuru karnataka.I would like to draw your kind attention towards the pathetic state of roads in our area. The worst condition roads situated at kuvempunagar depo to shanthisagar road For the last four months, the road has been almost impassable.

This highway has so many potholes and uneven deformities from Nashik to Sangamner. With less visibility due to low lights and rain, It's difficult to avoid these. Kindly look into this matter....

Inspite of charging heavy toll charges from Nasik to Pune Highway there are so many pits holes on this way. These pits are so big, deep and hazardous that it may cause an accident at the cost of someone's life.