National Highways Authority of India [NHAI] Complaints & Reviews

NH-52(old-211) highway street lights not working

Jambhala aurangabad
from jambhala aurangabad, Maharashtra
August 9, 2022
I have to inform you that the street light of highway not working of village jambhala (Dist. Aurangabad) which is on national highway no 52 from karodi to verul My near toll plaza is located karodi(aurangabad). there is total street lights are not working . We always pay toll on toll plaza but there service is not good so why we pay our toll to them. So please take stick action on this complaint. I shall be very thankful to you for this.

I waited for paying toll via fastag for about 15 mins on expressway (pune mumbai) toll plaza on 8/8/2022 at 7.45 pm to 8.00 pm. This has wasted my precious time due to negligence caused by staff. This caused me unnecessary headache and anxiety.

Dear Concerned Authorities,
I am Resident of City Butibori, h.no 11 Santaji housing society on NH44, district Nagpur, Maharashtra, pin 441108.I am writting this complaint about recent increase in accidental events as few meters away from the concerned location(NH44) on their is a flyover which is why people avoid flyover and enter into the service lane using this incomplete Divider Construction area and the vehicle from both lanes face each other for head-on collision, This Divider was created with the construction of flyover but the flyover construction completed last year but the divider construction was left out.below i am attaching affected area with accidental event images.Kindly complete the Construction as soon as, please find the attachment below.

thank you

Respectfully Yours
Shashank Sanjay Talapelliwar

Toll tax is deducted at dadri toll plaza from defence person and employee of toll is not listening about exemption, also no toll taken on kehrrari toll bit toll tax is deducted on dadri toll during exit, saying no exemption for on duty personnel on NH-152D

We are serving military person and we are traveling from dadri to narnaul to and through on NH 152D. They hv charged us rupee 180 for each trip however to our knowledge as well as the various circulars released by NHAI as well as ARMY states that toll tax is exempted for a serving military person. Kindly look into the matter and take necessary action.

Toll karmachari miss behaviour and very rough hate speech to Gsrtc bus driver

NH65 High way roads are horrible right from lb nagar to ramoji film city all roads are damaged...most of the accident are happening beacause of only this damaged roads please get it reparied and do needfull

I traveled through Eastern Peripheral Way (from Duhai to Jakhauli) on[protected] at 5.09PM (Single travelling, not To & Fro) by car (Vehicle No. : HR20 Y0244, Fastag Barcode[protected]. 140rs deducted from my fastag account instead of 85rs.
Transaction ID: 0010012208071632130912

This is not the first time, i m facing this issue. Number of times this is seen.
In other instance, on dated 09-04-22, 100rs were deducted instead of 85/-

Toll of 200/- was deducted against 25/- toll charges while travelling through another car dew months back.

Kindly look into the matter. This problem is seen very frequently and leads to customer dissatisfaction.

If the complaint would not resolve, next time i will complaint directly to PM window.

Dear sir,
I dissatisfied with nimali toll plazza staff they have not technical knowledge about deducting toll about.
I am waiting more than 15 minutes but the amount was not deducted and when I say to attender then he scan using his machin and say problem from your bank not our issue and he is not good way to communicate with us.
I think this way is not good to communicate with users. I am waiting more then 15sec. Then please refund my amount and please assign good workers on duty.
And my txtid:[protected]
Kindly do action as soon as possible.

Thanks & Regards
Devesh soni

Dear sir,

I am resident at Gannaram, mandal: Indalwai, dist. Nizamabad, Telangana. Indalwai toll plaza is local plaza for Gannaram residents.This Indalwai toll plaza is Just less than 1 km away from our Gannaram village.They are not giving new free local pass.I have submitted my local address proof and my car rc book for many times but they not giving free pass from past 3 years. Please kindly take immediate action on indalwai toll plaza and please do needful asap (Aathang dichpally toll way pvt lmtd)#NH44

Respected Sir / Madam

It is Brought to your attention that the toll plazas under NHAI are deducting double money from the buses of Faridkot depot through Fastag and causing a lot of loss to PRTC .So you are requested to Refund the Double deductions immediately and Strictly instructions should be given to the tolls in advance that no doublr deductions should be made again

On August 4th 2022 on Eastern peripheral expressway regular charge of my route from Duhai Topl plaza to Dasna toll plaza is 15 rupees from one side but on listed day the tag machine of “Dasana toll plaza” was broken and the toll staff was scanning fastag from hand machine due to which they charge me 100 Rs which is very unproffesional mt Transaction id is - 0010012208060545097569 please take a look at my complaint and refund my money back
Yours truly Chandrika Gahlot.

I was going from Bara Toll Plaza Lucknow Varanasi Highway I am from Indian Army I was shown the army card but they kept the card with them and refused to give the card and started abusing the manager was also being abused After that I did not let go when I told the manager that you are talking rudely, then he said that we do not accept the card, whatever you have to do, get an FIR against such manager, otherwise I get it done from my department

My fasttag account was debited with rs 595 on 06/08/2022 wit a message that my account debited with 595 at Alep toll plaza but I did not use my vehicle on that day.

There has been a wrong deduction of 265 rs for my travel through jhakauli on 5th august.i got this message 2 days later of my travel. Below is the message of deduction.

Paid Rs 265.0 toll for HR26DW3447 at Main Plaza Village Jakhauli on 05 Aug 2022, 08:33 AM. TxnId: 0010032208070040416013.Updated Paytm Bal: Paytm Wallet- Rs 0,

Kindly resolve and refund the excess amount deducted.

Dear Sir/ma'am

I am Shiv Kumar from Hansi. Ph.no. [protected]. Car details HR21P6642, HYH0034.

I have two local pass, since this fast tag was introduced on Mayyar toll plaza Hisar. Therefore I recently found out that, they REMOVED MY LOCAL PASS WITHOUT ANY PRIOR NOTICE intimation. From, Since last 4 months.

This has caused me heavy losse, mental agony and hareesmet. Due to which i have lost my inner peace. Therefore this can not be settled or covered by any monetary value.
But if compensation of five thousand inr will be deposited in my car fast tag. This will atleast settle my tangible losses.

Dear team

I am Shiv Kumar from Hansi. Ph.no. [protected]. Car details HR21P6642, HYH0034.

I have two local pass, since this fast tag was introduced on Mayyar toll plaza Hisar. Therefore I recently found out that, they REMOVED MY LOCAL PASS WITHOUT ANY PRIOR NOTICE intimation. From, Since last 4 months.

This has caused me heavy losse, mental agony and hareesmet. Due to which i have lost my inner peace. Therefore this can not be settled or covered by any monetary value.
But if compensation of five thousand inr will be deposited in my car fast tag. This will atleast settle my tangible losses.

Sir/ madam
I am resident of ballari city
Major road between ballari and hospet stretch of NH 67 is undergoing construction from at least 6-8 yrs now
No perfect temporary road is being constructed
There are all diversions on the road of construction site without any service road and without any perfect sign
Traffic on the road is very high due to industries specially Jindal steel plant
It has become very inconvenient to drive on the road
60 kms distance takes more then 1.5 hrs and sometimes 2-2.5 hrs (depending upon traffic rate )
It can cause major accidents because of no sign or improper signs while diversion
So I request you to go through this matter and complete the project as soon as possible and give perfect dates of completion of projects
We are seeing fast development in road projects all over India then why this road is ignored

I am a 10th standard student. I was traveling from edapally to nadathara in Kerala nh 544. I could see the bad condition of the roads. The roads was not well maintained and there were many bumps and pits everywhere on the road. When we were going we saw an accident. The person fell on one of the bumps and caused immediate death. The accident was on 5th of August 2022. I felt very sad and heartbroken. I request the authority to take immediate action.

Dear Sir

Your Tool Plaza on Ludhiana Chandigarh highway at Ghulal is totally worthless. 90% of the vehicle is passed without paying Toll Tax their. Every person tell that I am local and pass the toll tax without paying Toll Tax. Its total loss of government and loss of tax payer money. Not a single Private Bus JUJHAR NEW PATIALA DHILLON HAR GOBIND LIBRA etc passed the Toll Plaza by not paying a single penny.

Toll Plaza is totally worthless. If you allowed local vehicle owner than why not you make pass for them.

For testing once my friend came to my house at samrala from ludhiana I tell him to tell that u are local and surprisingly no one ask for toll tax from him. What nonsense and non responsible run the toll tax.

In night all big vehicle pass the toll tax by pay cash Rs 50 or Rs100 to toll plaza employee and cross the toll plaza. Check their CCTV footage of Bike passage where all the non paid vehicle passed through that way.

As a citizen of india and tax payer of india I complain . Rest depends on you what action you take.

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