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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2509 3507
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New Delhi District
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110 075

National Highways Authority of India [NHAI] reviews & complaints page 50

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A
Akash C Gaikwad
from Manchar, Maharashtra
Jul 29, 2022
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Over amount debited in my Fastag.

Address:Chalak Wadi toll plaza alephata

Dear team over amount debited in my fast tag account please check and confirm..
First time debited total 75 rs and second time debited 35 rs.. And i have local people.. Toll plaza cannot give any explanation about that.. Please resolved this.. Please check attachment....
+3 photos
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M
Mrvb
from Bhopal, Madhya Pradesh
Jul 29, 2022
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Abusive behavior of staff at Mubarakpur Toll Plaza

Address:Mubarakpur Toll Plaza,8869+3Q6, Bhopal Bypass Rd, Bhopal, Madhya Pradesh 462030

Mubarakpur Toll Plaza is in 1 km vicinity of Raksha Vihar (retired defense personal society) colony, entrance to Raksha vihar is 50 m from toll plaza. Every time we try tell the staff that we need to go to Raksha Vihar they keep asking for toll payment even if show them our address proof they will harass us and speak in abusive language and threaten us to pay for the toll. They have been harassing and abusing and threatening Local vendors...
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H
Harishmishrrra
from Akbarpur, Uttar Pradesh
Jul 29, 2022
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NHAI 128 poor condition related

Address:Raebareli

महोदय सादर अभिवादन अवगत कराना चाहूँगा कि NHAI रायबरेली के द्वारा, अम्बेडकर नगर जिले के टांडा से रायबरेली जाने के लिए NH128 बना हुआ है। पिछले कई सालों से उसकी स्थिति इतनी बुरी है...
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N
Nitin charkhwal
from Delhi, Delhi
Jul 28, 2022
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Charged more than basic charge

Address:H.no d-15 prem nagar 1st kirari suleman nagar delhi -110086

Respected sir, i would like to informe you that the rohad toll plaza breaking the NHAI rules.. They charged more than basic charge . today i crosse that plaza at 8:08 am they charged me Rs 65 for single entry and i return at 2:04 and crossed that plaza they again charged me Rs 65... This is not the first time sir even they hrash people so many times day by day that's why i want to file complaint against them and i want to take action againat...
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R
Raja6464
from Chennai, Tamil Nadu
Jul 28, 2022
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Employees Misbehaviour in Ambattur Toll Plaza

Address:Ambattur NHAI Toll Gate

Employees in the Ambattur NHAI Toll gate are behaving in a mannerless way. And they are treating the people in worst manner. The way of speaking is really bad, and they are threatening the people for no reason.

Senior Citizens are really fed up with the way the NHAI Employees behave. Please help to place skillful and kind behaving employees in the Ambattur Toll gate. Kindly help to take serious action against this complaint.br...
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Address:sidh tikat post kherhat khurd, jari, Prayagraj

Paid Rs 85.0 toll for UP70FY9525 at Harro Toll Plaza near Ganne on 27 Jul 2022, 02:48 PM. TxnId: 0010012207281149115138.Updated Paytm Bal: Gift Voucher- Rs 1135

But my vehicle is not crossed the toll plaza...
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K
kkjagdish
Jul 28, 2022
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Debit of Rs. 265 at Chhajju Nagar Toll

Dear Sir

Fastag Account No. [protected]

Car no. DL9 CAX 5107

I am surprised to see your massage informing me to have debited my Fastag by Rs. 265/- on 27 July 2022 at 05:58:43 PM at Chhajju Nagar Toll Plaza.

2. You may see from your various massages sent to me yesterday that my same Vehicle was debited at 5:21:43 PM at Karman Toll Plaza on Palwal Mathura Road side. How can same Vehicle...
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S
Samarjeet 1990
from Rewari, Haryana
Jul 27, 2022
Feb 6, 2023
This thread was updated on Feb 6, 2023
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Kathuwas toll plaza

Address:Kathuwas toll plaza, district alwar rajasthan

I waited for 30 minutes at Village pali railway fatak. But after 10 kms of the same highway at kathuwas toll plaza taken 65 rs as toll charges. Does its government fault or company fault to receive tolls. I hope public friendly government will see on this matter...
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B
Bhavana26
Jul 27, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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Very bad condition of the national highway road between Shamlaji to Chiloda(near Gandhinagar).

This is regarding the very very bad condition of the national highway
road between Shamlaji to Chiloda(near Gandhinagar). Since the last
three-four years, road conditions have been very bad and even tolls
are taken. One recently taken snap attached as water logging and a
deep hole in the road. Long video and other photos are their but due
to size constrain not attaching this. Also operator behavior at tollbr...
+1 photos
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A
Abdul Amin
Jul 27, 2022
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Regarding toll plaza debit adjustment

Sir,
I have the honour to inform you that last month on 14.06.22 and 15.06.22 Rs 260 and Rs 300 has been deducted from my IDFC fastag account at Raha and Nazirakhat Toll plaza respectively after deducting toll plaza fees of Rs. 110 and 130 on 10.06.22 and 13.06.22. After my complaint the excess amout had refunded. But to my surprise once again same problem of debit adjustment has been made on 26th July 2022 at Raha and Nazirakhat...
+1 photos
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O
Opkulkarni
from Hyderabad, Telangana
Jul 26, 2022
Mar 29, 2023
This thread was updated on Mar 29, 2023
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NH65 road status between naldurg and omerga

Dear NHAI,

It's been many years the patch between naldurg and omerga ( Maharashtra state) on NH65 is under repair. When can we get this problem resolved? NHAI is making highways all around India but fail to complete 50 km patch for 5 years now.

I hope NHAI hear our plea and act on it...
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B
bestinjose
Jul 26, 2022
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Road Condition is prone to accidents

Recently saw a video(in social media) from a highway location, which is showing the condition of the road.

In the video, a two wheeler is seen losing control after hitting a pothole. The pothole seems to be repaired recently and the low quality work seems to have made it more worse condition, especially for the two wheelers.

The location mentioned in the social media message is:

NH 544. Potta Flyover,...
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N
Nithyanandam Vinayagam
Jul 26, 2022
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Fastag Lane - Not operating

At toll gate, many times the Operator is not available, so they close the lane manually. And keep the green signal on. This causes traffic and delay to pass the toll plaza .
I have attached the Photo of it.

This happed on 26th July(2.50pm ) at Palavedu Toll at NH243 ( Chennai Outer Ring Road)....
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A
Akhil.Malik
from Panipat, Haryana
Jul 26, 2022
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Excess amount of toll deduct on Asoda Toll Plaza

Address:Panipat

Respected Sir / Madam,

This is to inform you that I have been travelling on 17th, June, 2022 to Bahadurgarh at Asoda Toll they deducted Rs. 180.00 on single side and Rs. 70.00 for the return visit instead of Rs. 70.00 & Rs. 35.00 respectively.

I have enclosed the statement of Toll deduction in which you can check the Toll prices deducted earlier on the same route.

You are requested to refund the...
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V
Vijay Limaye
Jul 26, 2022
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Wrong debit in fastag

On Sunday 24.07.2022 had received a SMS saying that my FastTag had been deducted INR 95 @ Tasawade Toll Plaza on same day @ 11.46.25

Please note that my Vehicle had not travelled any where on that specific day.

Please take this communication as my complaint and refund the amount which was wrongly debited from my account....
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S
santosh kumar Gunasekaran
Jul 25, 2022
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NH38 - High risk and Unsafe road condition

Road between Tuticorin to Madurai (NH38) approximately 120KM to 150KM don't have any cateye for better road and lane visibility.

Also don't have any reflectors on to the dividers to avoid any accidents.

This is very hazardous to public. This is a toll road with bad condition. Proof has been added in the video attached.

Need urgent attention....
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C
Chirag Gabha
Jul 25, 2022
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Money deduction differ

Address:adarsh nagar street no6 #d2692

Hello sir/mam
I am from Fazilka punjab yesterday I gone to ambala money deductions differ @HDFC Bank FastTag deducted: Rs 75 for Vehicle No: DL8WC38899 at: Ghagghar Toll Plaza on:[protected]T10:05:29 Wallet: [protected] Bal: Rs 550
HDFC Bank FastTag deducted: Rs 40 for Vehicle No: DL8WC38899 at: Ghagghar Toll Plaza on:[protected]T13:37:02 Wallet: [protected] Bal: Rs 510
What kind of service is this same toll centre...
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Address:Prof. K. L. Kamal, C178, Gyan Marg, Tilak Nagar, Jaipur 302004

I had applied for 70 bonds of Capital Gain Tax Exemption each of Rs. 10, 000 (Total value 7 Lakh) in November 2021 through M/S Religare Broking Ltd. I have not received allotment letter yet. You are requested to provide the same at the earliest.
Reference No. ISIN no. INE906B07IT8.

Regards
Prof. KAMAKHYA LAL KAMAL...
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Sir, I am serving in Indian air force. Today (25 Jul 2022) While I am traveling from Kazipet to Hyderabad in my own vehicle, at raghunath pally toll plaza i have shown my ID card for toll exemption but they have denied and told me that defense personnel aren't exepted for toll tax.

So, kindly give classification on the same and pass circular to above mentioned toll plaza personnel accordingly...thank you...
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A
avishi17
from Indore, Madhya Pradesh
Jul 25, 2022
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Indore Dewas Six Lane Road in very bad condition

Dear Sir, Indore Dewas road section is in significantly worse condition. On this road, huge path holes in large number. We are paying a toll tax amount of Rs. 60 for this bad road.

Please take necessary action on this road and repair this road ASAP.

Thanks,
Avinash Shinde...
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