National Highways Authority of India [NHAI] Complaints & Reviews

It is to bring to your kind notice that about the lights on national Highway there are many light pools on the national Highway but what's the use even not on from many day's and month's ... It's very bad to bring to your notice that many people and animals are dieing under the wheels of the vechicals.. in night time wherever darkness out side even we can't see what are coming on the road...

Our sincere request to please on the lights .. That save many life's ...🙏🏻

Thank you..

Dear sir/madam
I am living nearby the highway flyover ..
That is maintaining very badly even not turn on the light on the highway flyover there are many people and animals were dieing under the wheels of the vechicals due to dark Ness on the flyover even the driver can't be see the what are there in front of the vechicals because there are light on the highway but not turns on what's the use of putting them ..

sincerely...

Road patch is so badly damaged, still toll tax is being collected. Very bad and shameful.
Very dangerous site for up turning of heavy vehicles.and car damages.

Respected sir,

I am frequently traveling to Road NH27 from Rajkot to Junagadh paying toll tax.
Yesterday I used the road but found a very bad road from Gondal to Virpur near chordi, virpur. There are 'khaddas' not repaired on the road, many small accidents are happening due to bad road conditions. I request you to send an NHAI inspector to visit the road and do a solution of this, so future incidents can be reduced. I think we are paying for road maintenance.

DEAR SIR,
My village Mandpiya Kheda located on NH162A. Near village have two nos speed breaker which is in small size so all heavy vehicle passed through it with high speed. So our home get vibration, Many houses got big cracks in walls & floor tiles. So please either remove this breaker or make it effective so vehicle will passed it in slow speed....

Please restart the work NH948 which connects banglore to Mysore the stretch between kanakpura to Bangalore is in worst condition & lots of traffic...

Hi NHAI
I have a site on the national highway near muzaffarnagar highway, so there is a small river( Water Nala) to it, the overbridge above it is built a little higher on the side of my site Because of that a lot of my property comes under the wall of the overbridge due to the overbridge, due to which if we want to do something in our property. We can't because of your overbridge wall cover my most of the front of my property so kindly work on it and resolved my issue on immediate basis
Thank you
Nitin kumar
[protected]

Nashik to Malegaon is just 106km, but toll fees for car is 375 which is way beyond.
What is logic behind it? or NHAI need to cover expenses for enitre roads of India from this route only, as more vehicle travels between Nashik & Malegaon?

Dear Sir
Being a responsible citizen of India, I would like to bring your knowledge that the Vehicle Reg. No. UP 16 BQ 2857 (Maruti Ciaz) allotted by NHAI Dwarka to Mr. Akhil Khare Superintendent Engineer (P-3) of NHAI. He resides at A-30 Sector 52, Noida Dist Gautambudh Nagar.
Mr. Khare wife is teacher in Father Agnel School Sector 63 Noida.
Many times I had observed that Mrs Khare use this vehicle to up-down the school...

In kishangarh toll approx 2 km traffic.
But they charge for toll tax .
They told me have an issue in system

I have video proof
My name shahrukh
Car no . RJ 01 TA 4288

On 31.07.22, I travelled in my car bearing Registration Number: CH03K1194 from Chandigarh to Sonipat and paid toll charges at 4 places. I completed this to and fro journey within less than 24 hours and as per the rules only half of toll should have been charged on my return journey. But at toll plazas L&T Panipat and Gharonda, I was charged same amount whereas it should have been half. Screenshot confirming the same is uploaded in this message. Please look into the matter on why it has happened and refund the extra charged money.

Dear Sir / Madam

I visited Yamunanagar in my Swift dezire car bearing reg. No. CH 01 BH 5209 on 21st July 2022, I crossed Milk majra toll plaza at 11:00 Am, they deducted Rs 90 from my fast tag wallet, again same amount is deducted at 11:21 AM for same toll plaza. Please check into the matter and refund my amt. of Rs. 90/- to my wallet.

On 26july 2022 Morning i have travelled Enter in chhajarsi toll and exit in ims dasna from my car, Car No UP13Y5641, this is total around 11km distance but they deducted Rs 140 for 11km distance.
On 26july 2022 evening same day and same car (UP13Y5641)i have travelled back and Entered in dasna toll and exit in duhai
Toll price should be 15, but have charged 15 and Re 180 additional from my fastag, I have logged the complaint over NHAI toll free no but no update from their side. I have shared the details and please refund my extra deduction .

Today when i am coming to Bhopal from Hoshangabad aide then at 11 mile toll plaza, assistant at toll plaza told to me that your fast tag showing insufficient balance so please pay rs 30.00 in cash, i have argued to him that i have added Rs 300/- in my airtel wallet and i have also paid Rs 30/- during my visit from Bhopal to Obdullaganj at around 1.30 Pm and how it possible that i have not sufficient balance in my wallet.
He told me again that you have to Pay Rs 30/- in cash due to in sufficient balance.
Looking to long que at toll plaza and to save time, i have paid Rs 30/- in cash and when i reached to home, i have seen message of deduction of Rs 30/- from my wallet.
Means Toll plaza agent are cheating to customers, i want to refund my toll plaza amount else i will go to court.
I also having cash payment receipt and account transaction receipt

Regards
Devendra Singh Dangi
HN 52 CHITRAKOOT colony
Near mittal college
Karond Bhopal
Mob [protected]

Today I return with my Car Number HR30W9355 .When I Reach Gadpuri Toll Plaza to pass my Vehicle due to Low Balance my Fast Tag was not working so toll.employ ask me Rs.220/- So did, not had Enough Cash So I want to Give him By Cash - Rs.150/- and Rs.70/- By Phone Pe Ref.Transaction number T[protected] but he Directly refuse to me for take two Method of Payment and He Take my R.C ..then i Pay Him More RS.150/- Till Then he had given my R.C to Other Unknown person ..He Lost my RC with their Negligence even He also Misbehave with me just only for two Method of payment .so who is responsible for Lost my RC .Please I hope with NHAI Authority that some action must be taken by them.
Regards

Vehicle Owener -Manish Kumar
Vehicle Number -HR30W9355
Mobile Number -[protected]

INR 125 toll debited from IDFC FIRST Bank Tag 3XXXE560 for vehicle no. AS01EF3592 AT Madanpur Toll Plaza on 31/07/22 09:30 when the car was in at home in Guwahati. How is it possible? Please verify and do the needful to return the wrongly deducted amount.

Hi Team,

This is the second time i complaint regarding NHAI website.. i was applying for monthly pass for Manesar toll plaza and getting shocked that there is some issue on website and i wrote an email to team and its more than a month they did not even resolve this issue.

Very very poor services of NHAI. We are unable to get toll monthly pass through website for manesar toll plaza

The toll plaza at Thane asked for cash saying insufficient balance and we received deducted balance payment message also 40 rs was cur plus 40 rs cash taken . Scam

As the citizen and voters I need to complain about NH 23, Ratu road to piska mode. Where they make more than 100 potholes in every 50meters. in the name of soil testing And after soil testing every potholes is open and all are more than a half meter and every day it occurs heavy accident. All government and NHAI department know this all things still it is open and every hours every day accident happened in this road because of open Patholes.
Please cover this potholes if you can't do let me know I'll check with other departments.

NHAI knowing this all things still they are sleeping in there comfort chair. There is no person of NHAI in Ranchi (jharkhand) department person who will pick call. They are telling this number is not for NHAI.

Better to solve this problem or fill this all potholes asap.
And next I'll twit and attached you all.

ALEP Main Plaza 21 deducted Rs 650 for my car on 28/07/2022
with trip number [protected], and ALEP Main Plaza 290 deducted Rs 650 for my car on 25/07/2022
with trip number [protected]. These rates are of 4 to 6 axle trucks, and they are charging those rates for 5 seater car, same is happening with other people, plz look into the issue