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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Feb 16, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 51

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P
pasamkiran
from Bengaluru, Karnataka
Aug 6, 2022
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Address: Bangalore

My car is in my apartment parking lot and toll got deducted, Received two messages saying toll has been deducted from random places.

Please help me recover and refund my amount.
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    V
    Vishal@25
    from Nagpur, Maharashtra
    Aug 5, 2022
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    Fastag amount 50 rs negative in icici bank fastag or amount diducted to haladgaon toll plaza 190 rs cash so pleass i have help and solve the problem
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      K
      Kumar sneh
      from Sasaram, Bihar
      Aug 5, 2022
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      Address: PATEL NAGAR BADHAIYABAG TAKIYA SASARAM

      Sneh kumar singh mauza -sarai, khata no -139, plot no-153&154 block-shivsagar..dist-Rohtas sasaram bihar me nhai six lanning me nh-02 ke liye land acquire kr rhi h jisme 2700sq feet ya 231sq. Mt area ka 03lacs value bna h main highway pr jiska aaj ke date me 35-40 lacs value h usi plot ka 2009 ka ho land acquition ka notification h notice dekhne pr pta chala but hmne us plot ko 2012 me kharida ..us time rok suchi me plot nhi tha aur aaj jb hmne sell krne ka socha to plot register nhi hua ..ye kaam nhai ko pahle krna chaiye tha hm to jamin le kr fus gye h buri tarah mera kharidi rate bhi nhi nikal rha h h govt. Ko road ke liye plot chaiye to le le but hme khi aur jamin ke badle jamin ya phir utna to comensation de ki hm khi dusre jagh ja kr rah ske ...mail [protected]@gmail.com mob-[protected]
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        R
        Raje Singh Rawat
        Aug 5, 2022
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        Address: Omaxe Panorama City, Villa No. 394, Alwar bypass Road, Tehsil Tijara, Bhiwadi

        धारूहेड़ा फ्लाईओवर से साहबी पुल और दूसरी तरफ फ्लाईओवर से गुरुग्राम बॉर्डर तक 6 किलोमीटर में दोनों तरफ वाहनों की लंबी कतारें सुबह और शाम के वक्त गुरुग्राम-दिल्ली से रेवाड़ी के बीच यात्रा करने वाले हजारों लोगों को रोजाना ड्यूटी में देरी हो रही है। वहीं दूसरी तरफ रेवाड़ी से मानेसर तक के सफर में पहले जहां 35 मिनट लगती थी। अब हाईवे पर लगने वाले जाम की वजह से यह सफर 2 घंटे में पूरा किया जा रहा है।

        राष्ट्रीय राजमार्ग संख्या-48 पर जाम की वजह धारूहेड़ा फ्लाईओवर के पास सड़क पर बने गहरे गड्ढे और उनमें भरा बरसाती पानी है। सर्विस लाइन का तो नामों निशान ही मिट चुका है। 3 से 4 फीट तक के गहरे गड्ढे बने हैं, जहां पानी लबालब भरा है, जिसकी वजह से ही वाहन फंसे हुए हैं। वहीं दूसरी तरफ हाईवे पर गड्ढों में पानी भरा होने से ट्रैफिक की रफ्तार पहले ही धीमी है। यह समस्या कोई नई नहीं है। पिछले एक सप्ताह से धारूहेड़ा के पास इसी तरह के हालात बने हुए हैं। हाईवे पर ट्रैफिक को सुचारू करने में पुलिस के भी पसीने छूट हुए हैं, लेकिन हाईवे की बदहाली के लिए जिम्मेदार अधिकारी नदारद हैं। नेशनल हाईवे अथॉरिटी को लोग कई बार पत्र लिख चुके हैं, लेकिन महज कुछ मीटर की इस सड़क के टुकड़े पर बने गड्ढों को आज तक नहीं भरा गया। ऊपर से यहां बरसाती पानी खड़ा हो गया है। ऐसे में वाहनों की रफ्तार धीमी पड़ने और कई वाहनों के इन गड्ढों में फंसकर खड़े होने से ट्रैफिक बहुत धीमा हो चुका है।
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          R
          Raghubir1981
          from Ambala, Haryana
          Aug 5, 2022
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          Address: BICHPARI ROAD NEAR SARV HARYANA GRAMIN BANK

          श्री मान जी

          निवेदन यह है कि मैं नरेश कुमार गांव कक्कर माजरा जिला अम्बाला का स्थायी निवासी हूँ। मेरे गांव कक्कर माजरा में मई 2019 NH-73 का निर्माण कार्य पूरा हो गया था लेकिन सारा कार्य समाप्त होने के बावजूद मेरे गांव में पंचकूला कि तरफ जाने वाले फ्लाईओवर कि साइड में सर्विस रोड व् ड्रेन का कार्य अधूरा छोड़ दिया गया था जिसके कारण मेरे गांव कक्कर माजरा व् इसके साथ जुड़े करीब एक दर्जन गाँवो के निवासियों को पंचकूला व् चंडीगढ़ कि तरफ जाने के लिए भरी मुसीबत का सामना करना पड रहा है। इस रोड व् ड्रेन न बनने के कारण लोगों को फ्लाई ओवर के ऊपर धुप व् बारिश में खड़ा होकर बसों का इंतज़ार करना पड़ता है। फ्लाई ओवर के ऊपर चढ़ने के लिए जो सीढियाँ बनाई गयी हैं उनकी ऊंचाई बहुत ज्यादा है जिस कारण कई बुजुर्ग ऊपर नहीं चढ़ पाते हैं। कई बार ऊपर से उतरते हुए कई यात्रियों को गिरकर गंभीर चोट भी लग चुकी है व मौत भी हो चुकी है। पिछले 4 साल से अपने साधन से पंचकूला व चंडीगढ़ जाने वालों को करीब एक किलोमीटर गलत दिशा में वाहन चला कर ले जाना पड़ता है जिसके कारण पंचकूला कि तरफ से तेज गति से आ रहे वाहनों से दुर्घटना का खतरा बना रहता है इसके कारण कई दुर्घटनाये व मौतें भी हो चुकी हैं। स्कूल व् कॉलेज यूनिवर्सिटी जाने वाले बच्चों को भरी समस्या का सामना करना पड रहा है। साथ ही इसके साथ नाले का निर्माण न होने के कारण इस तरफ के करीब 100 परिवारों को पानी कि नकसी कि समस्या से जूझना पड रहा है क्योंकि इस तरफ रह रहे परिवारों के घरेलू पानी कि निकासी का कोई उचित प्रबंध नहीं है। अगर यह रोड व ड्रेन बना होता तो इनकी घरेलू पानी की निकासी नाले से जुड़ जाती लेकिन नाले का निर्माण न होने के कारण सभी घरों का पानी सड़क व रास्तों में फ़ैल रहा है जिस कारण रास्ते भी ख़राब हो चुके हैं और आने जाने वालों के लिए परेशानी का सबब बना हुआ है। स्थानीय pwd कार्यालय ने भी इस समस्या की तरफ से आंख मूँद रखी है। मेरी आपसे विनम्र निवेदन यह है कि आम जनता कि इस समस्या पर अति शीघ्र जाँच करके कारवाही कि जाये ताकि आम जनता की परेशानी को दूर किया जा सके। मैं आपका अति आभारी रहूँगा।

          धन्यवाद
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            B
            bcp18 3296
            Aug 4, 2022
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            Address: Eastern peripheral higway NHAI

            There are too many hole in between the highway which causes puncture in vehicles.
            There are no washroom service on highway as well which causes great problem to women especially .
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              S
              Sahil51
              from Panipat, Haryana
              Aug 4, 2022
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              Dear sir,
              i am sahil from panipat, my lorry(HR67B2333) is standing on narayanpura toll plaza district Udaipur on which Bank Of Baroda fastag is pasted, they refuse to charge toll tax charge from fastag they give reason for not charge fastag from toll tax is that fastag is blacklisted, unsufficient balance or damaged fastag but in all of three reasons but all reasons are not valid because on various toll tax is charged by other toll plaza on same date and they did with us many time. so please do needful in this matter.
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                P
                pbraju123
                Aug 4, 2022
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                Address: https://goo.gl/maps/kdWmdxnM98BpZedK7

                Recently I travelled from Mysore to Jabalpur by car it was almost 1500Kms. Most of the journey was OK but the stretch of NH44 near Nagpur was horrible. Excessive tolls with extreme bad roads. It was also extremely dangerous to drive during rains. I dont think the roads near Nagpur deserve any tolls. I have provided the link of google map location.

                https://goo.gl/maps/kdWmdxnM98BpZedK7
                I think Toll amount should be refunded, if roads are not good why should the toll be paid.
                details:
                Name: Phani Bhushan Raju
                My Car details Honda WRV,
                Reg No: KA09 MF 6891
                date of journey: 30JUN2022
                Return Date :04 JUL2022
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                  S
                  SubhashAttarde
                  Aug 4, 2022
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                  Dear Sir/Madam,
                  On Nashik Pune highway near Sangamner area there are big potholes. This could have caused accident for us. We do pay ample amount of toll and expect better road constructions. Please do address these issues.
                  Dear Sir/Madam,
                  On Nashik Pune highway from Nashik to Sangamner area there are big potholes in the middle of road. This could have caused accident for us. We do pay ample amount of toll and expect better road constructions. Please do address these issues.
                  Really don't understand this is newly constructed national highway it just started and how these pathholes are in placed. Who is responsible for this?? Why the maintenance team not doing regular survay of the Road.
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                    M
                    mohsin sumra
                    Aug 3, 2022
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                    Address: Khodiyar nagar Gondal 360311

                    I am residing at Gondal dist.Rajkot .Bharudi toll plaza is local plaza for Gondal residents.So i have submitted my local address proof and my car rc book to localite the fastag charges in the month of april 2022. Till date toll plaza is deducting rs.10 for my local car but today 03.08.2022 it deducted Rs.40 for both the ways. Please refund my extra deducted amount rs.60 to my fastag . MYy car registrarion number is GJ03HK9764 and my cell no.is [protected]

                    Thanks in advance

                    Regards
                    M H Sumra
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                      N
                      Nadagana Jogendra
                      from Srikakulam, Andhra Pradesh
                      Aug 3, 2022
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                      Address: Kotha road junction

                      It is to bring to your kind notice that about the lights on national Highway there are many light pools on the national Highway but what's the use even not on from many day's and month's ... It's very bad to bring to your notice that many people and animals are dieing under the wheels of the vechicals.. in night time wherever darkness out side even we can't see what are coming on the road...

                      Our sincere request to please on the lights .. That save many life's ...🙏🏻

                      Thank you..
                      This the picture of the complaint
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                        N
                        Nadagana Jogendra
                        from Srikakulam, Andhra Pradesh
                        Aug 3, 2022
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                        Complaint about light

                        Address: Kotha road junction amadalavasa mandal srikakulam

                        Dear sir/madam
                        I am living nearby the highway flyover ..
                        That is maintaining very badly even not turn on the light on the highway flyover there are many people and animals were dieing under the wheels of the vechicals due to dark Ness on the flyover even the driver can't be see the what are there in front of the vechicals because there are light on the highway but not turns on what's the use of putting them ..

                        sincerely...
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                        V
                        Venkatesh rewale
                        from Nagpur, Maharashtra
                        Aug 3, 2022
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                        Address: Nagpur wardha road ,aasola sawangi patch

                        Road patch is so badly damaged, still toll tax is being collected. Very bad and shameful.
                        Very dangerous site for up turning of heavy vehicles.and car damages.
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                          S
                          Samir Hingrajia
                          Aug 2, 2022
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                          Address: Rajkot
                          Website: nhai.org

                          Respected sir,

                          I am frequently traveling to Road NH27 from Rajkot to Junagadh paying toll tax.
                          Yesterday I used the road but found a very bad road from Gondal to Virpur near chordi, virpur. There are 'khaddas' not repaired on the road, many small accidents are happening due to bad road conditions. I request you to send an NHAI inspector to visit the road and do a solution of this, so future incidents can be reduced. I think we are paying for road maintenance.
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                            A
                            ankumawat
                            from RAJSAMAND, Rajasthan
                            Aug 2, 2022
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                            About NH162A

                            DEAR SIR,
                            My village Mandpiya Kheda located on NH162A. Near village have two nos speed breaker which is in small size so all heavy vehicle passed through it with high speed. So our home get vibration, Many houses got big cracks in walls & floor tiles. So please either remove this breaker or make it effective so vehicle will passed it in slow speed....
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                            Keerthi hs
                            from Mandya, Karnataka
                            Aug 2, 2022
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                            Restart the work NH948 old (nh209)

                            Address: Mandya halagur

                            Please restart the work NH948 which connects banglore to Mysore the stretch between kanakpura to Bangalore is in worst condition & lots of traffic...
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                            Nitin4005
                            from Muzaffarnagar, Uttar Pradesh
                            Aug 2, 2022
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                            Address: Nh-58, haridwar-delhi highway near Sandhwali village muzaffarnagar

                            Hi NHAI
                            I have a site on the national highway near muzaffarnagar highway, so there is a small river( Water Nala) to it, the overbridge above it is built a little higher on the side of my site Because of that a lot of my property comes under the wall of the overbridge due to the overbridge, due to which if we want to do something in our property. We can't because of your overbridge wall cover my most of the front of my property so kindly work on it and resolved my issue on immediate basis
                            Thank you
                            Nitin kumar
                            [protected]
                            +1 videos
                            Aug 02, 2022
                            Updated by Nitin4005
                            Hi NHAI
                            I have a site on the national highway near muzaffarnagar highway, so there is a small river( Water Nala) to it, the overbridge above it is built a little higher on the side of my site Because of that a lot of my property comes under the wall of the overbridge due to the overbridge, due to which if we want to do something in our property. We can't because of your overbridge wall cover my most of the front of my property so kindly work on it and resolved my issue on immediate basis
                            Thank you
                            Nitin kumar
                            [protected]

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                              N
                              narayanpawar
                              from Malegaon, Maharashtra
                              Aug 2, 2022
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                              Nashik to Malegaon is just 106km, but toll fees for car is 375 which is way beyond.
                              What is logic behind it? or NHAI need to cover expenses for enitre roads of India from this route only, as more vehicle travels between Nashik & Malegaon?
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                                Dear Sir
                                Being a responsible citizen of India, I would like to bring your knowledge that the Vehicle Reg. No. UP 16 BQ 2857 (Maruti Ciaz) allotted by NHAI Dwarka to Mr. Akhil Khare Superintendent Engineer (P-3) of NHAI. He resides at A-30 Sector 52, Noida Dist Gautambudh Nagar.
                                Mr. Khare wife is teacher in Father Agnel School Sector 63 Noida.
                                Many times I had observed that Mrs Khare use this vehicle to up-down the school...
                                +8 videos
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                                S
                                shahrukh.3193
                                from Revelganj, Bihar
                                Aug 1, 2022
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                                In kishangarh toll approx 2 km traffic.
                                But they charge for toll tax .
                                They told me have an issue in system

                                I have video proof
                                My name shahrukh
                                Car no . RJ 01 TA 4288
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