National Highways Authority of India [NHAI] Complaints & Reviews

I live in Kota Rajasthan and while going to Chittaurgarh Rajasthan i crossed through the Kota bypass toll which is already in Kota City. The toll was deducted from my account also while going to and coming back to Kota. Total of 75+35=110 rupees where deducted from my fastag account.

I had a talk to bank customer service also but no such refunds are given from there end.
I request you to please look after this issue ASAP.
As this may happened again if i cross the same toll again.
Take a strict action and make it correct.

Name - Vaibhav Saxena
Vehicle No. - RJ20CH9617
Mob No. - [protected]
Fastag Bank - Bank of Baroda

Sir, today, I travelled from Loharu to Delhi via Bhiwani, Rohtak. Toll is collected at two points. One is Bamla toll plaza and other is Rohad toll plaza. Toll collected at Rohad toll plaza is justified as road condition was satisfactory but toll collected at Bamla toll plaza seems unjustified as road condition was poor. There were several speed breakers on the road. Please rectify the condition of road. My car number is DL1CAF5552. On speed breakers, car got hit from underframe several times on the road maintained under Bamla Toll plaza. If road condition can't be improved then kindly remove toll tax as like other roads in India.

Dear sir
I am daily travelling from Pune City to Hinjewadi, there is heavy traffic jam in chadani chowk, Navalay bridge and Ambegon area due NHAI road work please arrange any traffic signal or police in chadani chowk in the time 5.30 pm to 8.30 pm to resolve traffic issue.

NH4 which is Pune Bangalore highway which Is damaged a lot and have very rough patches from Gotur to Hattargi
At Hattargi toll they are collecting toll since ages but not managing the road properly and not maintaining as it to national highway level please look into this as early as possible

Mumbai Gujrat highway roads are got so damaged that it has become dangerous for all the life's.
It's got so bad that the AMBULANCE 🚑 is taking patients of heart patients will die due to heart attack after gone in that pot holes.
AN AMBULANCE 🚑 taking a pregnant woman will get in serious situations or even worst of that it's that dangerous for lives.
Sir please take an immediate action on this.
Namo🙏
Jai Hind🇮🇳

Due to road side shop namakal sudha maligai, Soil filled in road and leads vehicle accident

Respected Authority officer,
I am local and residence of sirohi city District Sirohi ( Rajasthan) 307001. As per NHAI and toll plaza rule local people residence within 20Km of that toll plaza get concession in that toll by making pass. So due regular need to use of that toll road I went to Uthaman toll plaza, Sirohi (Rajasthan )- 307001 at 12:00pm on 17 august 2022 to make pass with all necessary documents. The Uthaman toll plaza officer Shri Prem singh ji denied to make the concession pass for my car and the reason is that they denied the registration of certificate (RC) document because it is print out by digilocker app and I also showed them in electronic mode but they denied and said that it not applicable and not valid document . Uthaman toll plaza officer also said we don't valued Digilocker app documents. I also said that Orginal RC in card form is still under processing at District traffic officer, Sirohi and i need to go daily across Uthaman toll plaza. I also call at helpline number 1033 but still they are not accepting Digiloker document. Indirecty they are bothering and discriminating me because i have no approch as a common man inside the office o[censored]thaman toll plaza.
So my complain about not accepting Digilocker documents and not following the instruction of Government of India
Ministry of Road Transport and Highways as per notification / circular dated 17 December 2018( about document of digiloker). So its humble request to take proper action against Uthaman toll plaza sirohi and help us.

SDM High School Kharak Kalan Bhiwani (Haryana) had applied for School Bus Pass to Toll Plaza Naurangwad, Bhiwani (Haryana). Gazette notification of India under Part -II-Section 3-Sub-section (ii) Dated 6 April, 2009, as per said gazette notification Provision has been made to provide passes in Rs.1000/- per month for school bus .
In this regard, the toll plaza officer was contacted with all the relevant documents, he said that there is no provision in our computer to give such pass.
In this regard, you are requested to issue an order to the said toll plaza to issue bus passes as per the rules issued by the Government of India as soon as possible. Please get the problem resolved soon.

Sir I have paid double amount due to your scan system show my fasttag blacklist so I have paid fout time amount 180/ and also dectud Rs 45. From my Paytm fast tag my car number UP81556 date of incidents 16/8/22 time 21./27/32 thanks

I want to complain against Tangi toll plaza under cuttack district contractor SJEPL. I aM serving in the indian navy at Visakhapatnam. Recently on my visit home I was forced to pay toll tax despite showing them the lastest order by ministry of defence that serving personnel travelling in private vehicle are exempt from paying any toll. But the particular toll plaza employee were rude misbehaved and forced me to pay toll. I want the compensation of the amount the the harassment my family went through on the hands of that employee.

Huge hole form dahisar toll naka towards virar and vice versa n numbers of hole on the road which cause heavy to very heavy traffic many people have lost therir life and money cause by the accident due to holes on the road their is 1-2hrs traffic daily please look into the matter

Construction is very slow. No work in progress. So many potholes on road trucks stucks. So many accidents happen.

Three places on the service road their are road Brocken and 1 to 1.5 feet rain water stored on the road no one can pass the road and maney peoples are suffering, students not to reach at school by this way
The place address is, Laxminarayan pura, akhepura, road no. 14 se 4 km towards delhi on survive road on left hand side.
Please resolve the problem
Thanks

Toll deducted from Fastag, payment collected in cash as we were told that our fastag is not working??

Respected sir or mam,
Sewer waste water pipe not completed properly but stopped at mid because of this waste water collect in my land area this reason affect my working other activities.
Please solve this issue as much as possible faster.

Dear Sir/Madam,

Our school is situated on NH 27. Our school's gate opens right at the highway. On August 12, while coming to school, one girl of class 7 got accident by car and she died at the spot. One boy of class 7 also sustained grievous injuries and is in critical condition. Around one year ago one more boy of our school died in road accident.

School children and entre staff is terrified. We tried to contact nearby toll plaza but they are unake to help.

Kindly install speed breakers in front of school ( around 500m), metal barriers, install school sign board, and construct service lane as soon as possible. If you fail to address our problem, we will be forced to tag shri Nitin Gadkari on twitter along with attached video and make this problem a national issue.

If you fail to address this problem and anything bad happens to us, the whole responsibility will lie with NHAI.

MH12BV3734, I travelled Wai to Pune on 15th august 2022. I passed Khed-Shivapur toll plaza at 6:23 am at that time toll of 110 was deducted via txnid[protected] after that at 6:56 am by txnid[protected] again toll was deducted.
I request you to refund extra deducted toll tax as early as possible.
Message screenshot attached herewith.

Respected sir
A regular traffic jam due to brokern road at sirhind to mandigobindgarh road nhai road please repair it and solve the problem of brokern road and traffic jams
City mandigobindgarh and sirhind
District fatehgarh sahib Punjab it's also a toll road

Toll plaza at Khemana near palanpur NH8. Staff and workers of this toll plaza use abusive language. They are not exempting the local residents.

Just visit NH 48 from Navsari to Vadodara and fill pain. Think about pregnant lady, small children’s and senior citizen.

Pl repair the same or urgent basis.