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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 53

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N
Nithyanandam Vinayagam
Jul 26, 2022
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At toll gate, many times the Operator is not available, so they close the lane manually. And keep the green signal on. This causes traffic and delay to pass the toll plaza .
I have attached the Photo of it.

This happed on 26th July(2.50pm ) at Palavedu Toll at NH243 ( Chennai Outer Ring Road).
+1 photos
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    A
    Akhil.Malik
    from Panipat, Haryana
    Jul 26, 2022
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    Address: Panipat

    Respected Sir / Madam,

    This is to inform you that I have been travelling on 17th, June, 2022 to Bahadurgarh at Asoda Toll they deducted Rs. 180.00 on single side and Rs. 70.00 for the return visit instead of Rs. 70.00 & Rs. 35.00 respectively.

    I have enclosed the statement of Toll deduction in which you can check the Toll prices deducted earlier on the same route.

    You are requested to refund the excess Toll deducted i.e. Rs. 145.00.

    Thanks & Regards,
    Akhil Malik
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      V
      Vijay Limaye
      Jul 26, 2022
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      On Sunday 24.07.2022 had received a SMS saying that my FastTag had been deducted INR 95 @ Tasawade Toll Plaza on same day @ 11.46.25

      Please note that my Vehicle had not travelled any where on that specific day.

      Please take this communication as my complaint and refund the amount which was wrongly debited from my account.
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        S
        santosh kumar Gunasekaran
        Jul 25, 2022
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        NH38 - High risk and Unsafe road condition

        Road between Tuticorin to Madurai (NH38) approximately 120KM to 150KM don't have any cateye for better road and lane visibility.

        Also don't have any reflectors on to the dividers to avoid any accidents.

        This is very hazardous to public. This is a toll road with bad condition. Proof has been added in the video attached.

        Need urgent attention....
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        C
        Chirag Gabha
        Jul 25, 2022
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        Address: adarsh nagar street no6 #d2692

        Hello sir/mam
        I am from Fazilka punjab yesterday I gone to ambala money deductions differ @HDFC Bank FastTag deducted: Rs 75 for Vehicle No: DL8WC38899 at: Ghagghar Toll Plaza on:[protected]T10:05:29 Wallet: [protected] Bal: Rs 550
        HDFC Bank FastTag deducted: Rs 40 for Vehicle No: DL8WC38899 at: Ghagghar Toll Plaza on:[protected]T13:37:02 Wallet: [protected] Bal: Rs 510
        What kind of service is this same toll centre but money deduction is differ while going to ambala @75rs. Deduct on return @40 rs. Deduct
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          S
          Sudarshan Kamal
          Jul 25, 2022
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          Address: Prof. K. L. Kamal, C178, Gyan Marg, Tilak Nagar, Jaipur 302004

          I had applied for 70 bonds of Capital Gain Tax Exemption each of Rs. 10, 000 (Total value 7 Lakh) in November 2021 through M/S Religare Broking Ltd. I have not received allotment letter yet. You are requested to provide the same at the earliest.
          Reference No. ISIN no. INE906B07IT8.

          Regards
          Prof. KAMAKHYA LAL KAMAL
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            R
            reddy324
            Jul 25, 2022
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            Sir, I am serving in Indian air force. Today (25 Jul 2022) While I am traveling from Kazipet to Hyderabad in my own vehicle, at raghunath pally toll plaza i have shown my ID card for toll exemption but they have denied and told me that defense personnel aren't exepted for toll tax.

            So, kindly give classification on the same and pass circular to above mentioned toll plaza personnel accordingly...thank you
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              A
              avishi17
              from Indore, Madhya Pradesh
              Jul 25, 2022
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              Dear Sir, Indore Dewas road section is in significantly worse condition. On this road, huge path holes in large number. We are paying a toll tax amount of Rs. 60 for this bad road.

              Please take necessary action on this road and repair this road ASAP.

              Thanks,
              Avinash Shinde
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                S
                Sadanand P
                from Gulbarga, Karnataka
                Jul 25, 2022
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                Hello sir,

                The fast-tag-based toll is not implemented still in gulbarga to sedam road. but still, they are collecting money.

                Please check is it a legal or illegal toll? and kindly take appropriate action on this.
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                  R
                  rajnish solanki
                  Jul 25, 2022
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                  As per NHAI guideline max wait time at toll plaza is 10 secs after crossing yellow line but I have waited for 5-10 mins and even charged at toll plaza.

                  Toll plaza - Bhatwada Gujarat
                  Vehicle - MP69B5550
                  Name - Pratik Solanki
                  Amount - 165
                  Transaction I’d - 841658716721417015204P

                  I guess no benefit o[censored]sing FasTag if same waiting time.

                  Could you please look into the issue.
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                    A
                    Akashjain01
                    from Dungarpur, Rajasthan
                    Jul 25, 2022
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                    Address: Ahemdabad udaipur highway rbi

                    Respected sir,
                    I have a complaint of ahemdabad udaipur national highway which is worst road ever from ahemdabad to rajasthan ratanpur border . From 6 years same diversion and uncompleted overbrideges .
                    Kindly request you to complete it as soon as possible .
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                      C
                      Champuu
                      Jul 25, 2022
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                      NH 48/AH 47
                      The road between while coming from
                      Bangalore, 7-9 kms before Tumkur and 7-9 kms after Tumkur and also from the other side towards Bangalore 7-9kms before and after Tumkur 7-9-kms has one of the most deadly potholes on the highway

                      On the way to Bangalore nearing tumkur our four wheeler got punctured
                      That too at around 3AM in the midnight
                      This is for the second time we had this bitter experience.
                      I really want to know who is responsible for this, we literally changed the tire in some pathetic service road

                      We were traveling with 2 small kids and 2 70+ mom's.
                      This is really pathetic experience someone should undergo.
                      For the 2nd time in a year.
                      Even after a year gap potholes weren't taken care off.
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                        H
                        Hrishikesh Gaykar
                        Jul 24, 2022
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                        Sir,

                        My vehicle number is 21BH1086A registered with NASHIK RTO but then also toll deducted for BASWANT toll plaza which is free for local travelller for ₹210/-

                        Yesterday dated 23.07.2022 toll amount was deducted for ₹210/- kindly refund to as my vehicle is registered with NASHIK RTO only.
                        +1 photos
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                          P
                          pmodib403
                          from Ahmedabad, Gujarat
                          Jul 24, 2022
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                          Hi sir/ma'am
                          I am travelling from Bharuch to Ahmedabad on NH-48 via GSRTC bus. And our vehicle is stuck in traffic for about 2-3 hours. The traffic is caused by bad road conditions over the narrow bridges on the highway. There are potholes deep enough that even the steel rodes are coming out on the surface. Some vehicle's steel ring of of wheel got bend and got flat tyres. As per the prescribed travel timing we should be reaching Ahmedabad within 4 hours, but due to bad road conditions and the traffic caused by that, we have just covered 12kms in 2 hours, we could have reached Baroda in this span of time had the road conditions would have been better. The bus also reached 45 mins late at Bharuch as well, due to bad road conditions on Surat-Bharuch stretch of NH-48.
                          Requesting you to please do the needful and rectify the situation as soon as possible.
                          Best Regards,
                          Responsible Citizen.
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                            PUNEET_GOEL
                            from Mohali, Punjab
                            Jul 24, 2022
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                            Toll charges even after waiting more them 13min and ~500 meter queue at Gharonda Toll Plaza. Charged 150 min violating the gvt rule to let customer pass free if wait time more than 10sec or queue is more then 100 meter.

                            Please tale step and revoke my charges.
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                              D
                              Dr.Deepak Arora
                              Jul 24, 2022
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                              Today
                              My father was forced to pay double amount of cash at jagjitpura toll
                              He was told that they dont accept fastag even after money been deducted from my fastag paytm account rs110

                              They took 220 rs

                              This is unaccepatble
                              Toll plaza staff cant cheat old people because they are not aware

                              Kindly look after it.

                              Attaching toll msg -Paid Rs 110.0 toll for HR51BF6670 at Jagjitpura Toll Plaza on 24 Jul 2022, 07:50 AM. TxnId: 0010022207240750582680.
                              +1 photos
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                                P
                                Prathap daruru
                                Jul 24, 2022
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                                This complaint is regarding Road from Tirupati to Puttur . It's is mentioned as NH where half of the road is unfinished diverting users for single lane and part of highway was damaged/some issue from last year rain which left the same way from An year . They are charging Rs 80 and no idea why on what basis .
                                Jul 24, 2022
                                Updated by Prathap daruru
                                Puttur Andhra Pradesh, please find attached image for reference. SV Puram toll plaza.

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                                  V
                                  Vamsi_korrapati
                                  from Bellary, Karnataka
                                  Jul 24, 2022
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                                  NH 150A is a national highway between Jeevargi- Chamarajanagara. This road is in very worst condition In between Bellary to Siruguppa. In this route, there are lot of industries and so many transport vehicles commute daily. Many people are died in the accidents because of potholes. I am requesting to extend the line between Bellary and Siruguppa to 4 lane road.
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                                    A
                                    Ak_
                                    from Bhagalpur, Bihar
                                    Jul 24, 2022
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                                    Address: टोलटैक्स,बंशीटीकर, भागलपुर,बिहार

                                    महाशय,
                                    उपर्युक्त विषय के संदर्भ में, टोलटैक्स बंशीटीकर, भागलपुर (बिहार ) के पास nh80 रोड पर बहुत ज्यादा गड्ढे है । प्रतिदिन रोड दुर्घटना में बहुत लोग घायल हो रहे हैं ।
                                    अतः आपसे निवेदन है कि जल्द से जल्द nh80 रोड की मरम्मत करवाने का कष्ट करें ।
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                                      G
                                      Gourav Heranjal
                                      Jul 23, 2022
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                                      The road between while coming from
                                      Bangalore, 7-9 kms before Tumkur and 7-9 kms after Tumkur and also from the other side towards Bangalore 7-9kms before and after Tumkur 7-9-kms has one of the most deadly potholes on the highway which can kill two wheeler riders and also kill someone by car and cause a major damage. I would honestly request you to plz take care of those potholes and not only patch it but also fix the roads. Those pot holes are deep and it honestly can cause FATAL ACCIDENTS. Please take care of it. When the roads are made so good these things need to be fixed asap.
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