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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Feb 16, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 58

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B
bhardwaj.ashi04
from Nimbahera, Rajasthan
Jul 10, 2022
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Address: Jojro ka khera Chittorgarh

Hi
My car was Break Down vehicle picked By Dealership thru toe vehicle, my car was on this vehicle after that toll boot deduct unauthorised Toll of that vehicle can check CCTV footage of toll booth also.

Paid Rs 95.0 toll for RJ45CT1402 at Jojro Ka Kheda Toll Plaza on 10 Jul 2022, 11:03 AM. TxnId: 0010012207101122155404.Updated Paytm Bal: Paytm Wallet- Rs 59
Jul 10, 2022
Updated by bhardwaj.ashi04
Hi
My car was Break Down vehicle picked By Dealership thru toe vehicle, my car was on this vehicle after that toll boot deduct unauthorised Toll of that vehicle can check CCTV footage of toll booth also.

Paid Rs 95.0 toll for RJ45CT1402 at Jojro Ka Kheda Toll Plaza on 10 Jul 2022, 11:03 AM. TxnId: 0010012207101122155404.Updated Paytm Bal: Paytm Wallet- Rs 59
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    R
    Ragrao
    Jul 10, 2022
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    Dear Sir/ Madam
    Today I travelled to Mangalore from Udupi, crossing the Surathkal toll at around 10 am. I returned on the same at crossing the above mentioned toll at 3 pm. To my utter surprise, 60 INR has been deducted twice from my account in this toll; it should have been 25INR for the return. There was no scanner available and I think the deduction was done manually.
    Please take strict action against errant toll and return the money back into my account
    Looking forward for a favourable action
    RR
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      A
      Jul 10, 2022
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      Address: Nagina
      Website: Nhai toll.plaza

      Today ie 10.07.2022 I was passing through dehradun nagina route toll plaza around 4:49 pm in the evening. My toll charge got deducted and i started moving ahead as soon toll barrier lifted up. Suddenly toll barrier fell over my car roof top with a loud sound that caused minor damage to my car. Toll staff said it happened due to technical error. The incident could have damaged my car.
      Txn details : 0010032207101648116447

      Arjun singh
      Haldwani
      [protected]
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        #Little Rockstar Ojashwa
        Jul 10, 2022
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        Address: Mungari Karchhana Prayagraj

        Today I crossed Mungari toll plaza at 10:30 AM.
        I am a local person so toll plaza gave 1 toll ticket Rs.65. Then i saw the reciept toll gate name not mentioned in the reciept.
        I know every toll plaza gave reciept and all the toll gate name mention on it but Mugari toll gate gave me a reciept where is toll gate name not mentioned in the reciept. So they provide fraud toll reciept.
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          N
          Nitindia
          Jul 10, 2022
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          Address: Miyanwala,dehradun

          Dear sir,
          I'm from dehradun, The free pass is not being issued by the toll plaza near lacchiwala, the pass is given free within a radius of 10 km by the government, but it is being said by the toll plaza that now no free pass is being made. while, in front of me someone's free pass created there. After this, when I made a paid pass for one month, he created a pass for 23 days only.
          So, it's right or wrong, please solve this problem ASAP

          Thanks and regards
          Nitesh
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            S
            Swetha_N
            Jul 10, 2022
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            Address: Pudurpandiyapuram Toll plaza,NH 45B

            Today During my visit alongside National Highway 45B road, Thoothukudi road, at 7.40 am, the toll plaza at Pudurpandiyapuram lacks basic amenities as the toilets here has been locked leading to public inconvenience.
            The toilet block at the toll plaza were closed and the gates were locked with the chains and locks.
            The toll plazas falling under the NHAI are supposed to have operational public toilets separately for handicapped, women and men.

            So i request the authority to take immediate action against the responsible toll plaza manager and provide good functioning and maintenance of public toilets and basic amenities.
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              Manju Khattar
              Jul 10, 2022
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              Address: Laxminarayanpura , Delhi -ajmer express way

              When we crossed daulatpur toll, when we crossed 4-5 km there was a big dig on the road, car jumped and both left tyres got burst, after we came to know that after 5 cars were in the same condition as ours, and we tried to so many mechanics, but everyone declined, and we tried to call nhai too many time for the help v, no one came . Why you people charged the toll, if you can not contruct the road properly
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                S
                sunilrahra
                Jul 9, 2022
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                Dear
                Sir/madam
                Mera Naam sunil Rana hai
                Jind se bhiwani road pe bhansa toll pe toll karmchari toll pe apna raaz chala rahe hai fastag line ko block kar dete hai aur cash line se jab gujrte hai toh usko rokte hai aur aur puchte hai iss line mein kyu aaye ho main bola aap machine se tax kaat lo aur vo bole iss line mein kyu aaye ye btao main bola fastag wali line aap ne block kr rakhi hai isliye aaya batameezi karne lage aur pattar utha ke car pe maara
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                  K
                  karthikeya k
                  Jul 9, 2022
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                  Address: Surathkal

                  It is observed that from many years this toll plaza is giving concession for KA19 ____ vehicles. Which is not valid in all cases.
                  Case 1: A second hand vehicle brought from bengaluru or udupi or from other areas of having KA 05, KA 20 registration but residing near surathkal are not getting local concession from this. As they dont have KA 19 registration.

                  Case 2: Thought in another way, a vehicle purchased from mangaluru with registration number KA19... but residing at puttur or sulya or some other far away places, when he crosses this toll plaza will get concession as the person is having KA19 registration plate, actually which should happen.

                  So I request to give concession based on a valid address proof not on registration number plate.
                  Jul 09, 2022
                  Updated by karthikeya k
                  It is observed that from many years this toll plaza is giving concession for KA19 ____ vehicles. Which is not valid in all cases.
                  Case 1: A second hand vehicle brought from bengaluru or udupi or from other areas of having KA 05, KA 20 registration but residing near surathkal are not getting local concession from this. As they dont have KA 19 registration.

                  Case 2: Thought in another way, a vehicle purchased from mangaluru with registration number KA19... but residing at puttur or sulya or some other far away places, when he crosses this toll plaza will get concession as the person is having KA19 registration plate, actually which should happen.

                  So I request to give concession based on a valid address proof not on registration number plate.
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                    D
                    Dhavaljiladiya
                    from Junagadh, Gujarat
                    Jul 9, 2022
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                    Address: To-gadoi taluka-vanthali

                    At gadoi toll plaza
                    On junagadh-somnath highway
                    Led street light on road are not working
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                      K
                      Kiranborate
                      Jul 9, 2022
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                      Address: Wahal ulwe Navi Mumbai

                      Rain water logged at entry point o[censored]lwe newly constructed road don't have proper drainage. Don't have optional road for ulwe entry.
                      Optional entry road work pending, for last 6 year, road near to sector 3, 2, 21, 23 outside road connect to main road ulwe entry.
                      Please do the needful as soon as possible
                      Thanks and regards
                      Kiran borate
                      [protected]
                      E-mail address - [protected]@gmail.com
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                        K
                        Kiranborate
                        Jul 9, 2022
                        Resolved
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                        Resolved

                        Address: Siddhi Sai residency, plot no 195, sector 3 Flat no.305 ulwe Navi Mumbai 410206

                        Rain water logged at entry point o[censored]lwe newly constructed road don't have proper drainage. Don't have optional road for ulwe entry.
                        Optional entry road work pending, road near to sector 3, 2, 21, 23 outside road connect to main road ulwe entry.
                        Please do the needful as soon as possible
                        Thanks and regards
                        Kiran borate
                        [protected]
                        Jul 9, 2022
                        Complaint marked as Resolved 
                        Provide optional road for ulwe entry which is pending for last 6 year near to sector 3 2, 21, 23 Name -kiran Vijay Borate E-mail address - [email protected] Mobile no.9870851048
                        Hope respondent may Sufficient qualify to look in the matters.
                        when newly constructed something then it is first duty to make proper arrangement for the drain!!
                        Are we considered that as incompetency ?
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                          madan xyz
                          Jul 9, 2022
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                          Address: Nelamangla

                          The political banner and birthday flex are tied illegal on NHAI street light. Tied loosely which causes threat to the vehicles passing by please take the quick and strict action regarding the issue.
                          Location: N4 nelamangla to Bangalore hiway
                          (Near makli, Tci, madavara, anchepalya, dasanpura etc )
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                            H
                            hrushi8646
                            Jul 9, 2022
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                            Khedshivapur toll plaza is always busy and they insist on paying the toll even after the delay and waiting please that is in your consideration.
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                              B
                              BHUMIN
                              Jul 9, 2022
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                              Address: 4, gujarat Housing Goharbag Bilimora, 396321

                              Hi Team, this is my 4th complain agains same subject,
                              I repeat the same statment everytime There are a lot of stands on the highway, so why pay toll?
                              Do you have explains?
                              Lots of existent happened, lot's of maintenance, so why should we pay toll?
                              Jul 18, 2022
                              Updated by BHUMIN
                              Still not resolved, why this ticket mark as resolve?

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                                D
                                Dipankar Mahto
                                Jul 9, 2022
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                                Address: 18, Portland park kolkata

                                The following pieces of land were acquired by NHAI for widening of NH60A(NH314) a few years back. The notice for acquiring the same were issued by Purulia Zilla parishad on 20/09/2016. The highway has been widened a few years back but am still at dark regarding the compensation. The details of the land are as under:
                                1. District- Purulia, Block-Hura, Mouza-Parasia (No. 116)
                                2. Name of land looser- Kankaram Soren
                                3. Category- Scheduled Tribe
                                4. Plot numbers: 6205 (0.0031 acres valued at Rs.19, 767.34) and 6361 (0.0326 acres valued at Rs. 2, 57, 875.86)
                                Kindly furnish me the following information under the RTI Act:
                                a) the date when the land was officially acquired
                                b) the total amount payable as compensation, plot-wise with details like penalty or interest due to delay, if any
                                c) the time limit for payment of compensation after acquisition as per extant NHAI rules/guidelines
                                d) the stage at which my case is stuck
                                e) the office responsible for delay, if any
                                f) the expected timeline by which I can expect the amount to be paid
                                Phone no. [protected]
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                                  V
                                  Vijay Đ
                                  Jul 9, 2022
                                  Resolved
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                                  Resolved

                                  Address: Hadapsar All India Radio Pune Solapur Road to Kadam Wakvasti Toll Naka

                                  Hadapsar All India Radio Pune Solapur Road to Kadam Wakvasti Toll Naka in the city side of the main road in the middle and in the middle of the thermoplastic paint and Cat's Eye due to the accident while driving. Thermoplastic paint and Cat's Eye should be applied as soon as possible.
                                  Jul 9, 2022
                                  Complaint marked as Resolved 
                                  phone no-7038032727
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                                    Adarsh Swaroop
                                    Jul 9, 2022
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                                    Address: Vill - Birbhanpur (GT Road), Post- Rajatalab, Dist- Varanasi, UP, 221311

                                    Respected Authorities,
                                    At NH 44 which was formerly known as NH 2 i.e., GT Road, the drains built between the main road and the service road are left uncovered since 4-5 years. It led to various casualties and minor or major accidents.

                                    Kindly have a look into the seriousness of the matter.
                                    Jul 09, 2022
                                    Updated by Adarsh Swaroop
                                    Respected Authorities,
                                    At NH 44 which was formerly known as NH 2 i.e., GT Road, the drains built between the main road and the service road are left uncovered since 4-5 years. It led to various casualties and minor or major accidents.

                                    Kindly have a look into the seriousness of the matter.

                                    Jul 14, 2022
                                    Updated by Adarsh Swaroop
                                    Apology for my mistake, it's NH 19, not NH 44
                                    Old Name : NH 2

                                    Village - Birbhanpur { Landmark- near Tehsil}
                                    Post - Rajatalab
                                    Dist- Varanasi
                                    Uttar Pradesh, 221311
                                    Apology for the mistake, it's NH 19 not NH 44.
                                    Old name :- NH 2 i.e. Grand Trunk Road {GT Road}

                                    Address : Birbhanpur {Landmark - near Tehsil}
                                    Post: Rajatalab
                                    Dist- Varanasi
                                    Uttar Pradesh 221311
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                                      Suhas Mekhe
                                      from Pune, Maharashtra
                                      Jul 8, 2022
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                                      Address: Shivajinagar, Nashik Pune Road, Nashik

                                      While travelling from Nashik to Dhule on 5th July, Rs. 210/- got deducted from the fastag at the Pimpalgaon Baswant toll plaza, instead of Rs. 105/-. Also, Rs. 165/- got deducted at the Chandwad toll plaza as well...even though total toll on this route is Rs. 165/-.
                                      While returning back from Dhule to Nashik on the same day, Rs. 165/- were deducted at the Laling toll plaza, and Rs. 105/- at the Pimpalgaon Baswant toll plaza.
                                      So for the to and fro journey which should have charged a toll of Rs. 330/-, a total of Rs. 585/- got debited from my fastag account.
                                      I have shared the details herewith.
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                                        Arun Marikkinath
                                        from Thrissur, Kerala
                                        Jul 7, 2022
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                                        Address: NHAI

                                        Dear sir
                                        Mannuthy edappally stretch of NH 544 is in very bad shape with so many potholes and waterlogging during raining. A road where we are paying toll to travel should not be in such a bad shape. The condition is very bad between palliakkara toll plaza to Angamaly.
                                        Near new tirupur, (nethaji apperal park), opposite foot path shop makes more crowded, more pollution, more traffic jam, who will ask question to clear this issues, especially on Saturday and more Monday, with local police support thay are doing misbehavior, pls take nesserory action,
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