National Highways Authority of India [NHAI] Complaints & Reviews

I had to suffer through a jam of around 15 to 30 min for which toll shouldn't be deducted as per rules, I also told the same to them but after misbehaving they deducted it please look for this matter on june11, 2021 at 4:09 P.M....

I travel daily to and fro at eastern peripheral expressway. On 06.06.22 and 10.06.22 I was wrongly charged at Jakhauli toll gate @Rs. 265/- while I entered from Rasoolpur toll gate. The normal charge for the same is Rs. 100/-. I demand my refund for wrong toll charge....

Poor maintainance of roads
To many holes
Nh 44...

I traveled through kalajhar toll plaza on Patiala Sangrur Highway, on the 10th June 2022. I was charged INR 100/- while going one side. I returned within 12 hours time. The return ticket on the said toll plaza is INR 150/-. However, On my return I was again charged INR 100/- instead of the balance INR 50. Please look into the matter....

I was through with this toll plaza on 1st June 2022 (TS07GR7718 - around 11:00 AM). The toll operator was rude and mis-behaved with me. He was rude and verbal exchange as I had to wait longer as the vehicle before has stalled. People can understand if they explain situation, he was rude and saying it was mistake from me for hurrying up.
Not sure how a toll plaza employs such ### as they do not know how to talk and behave with users....

On the National highway between Hyderabad and warangal there's is a road near Vangapally where the road is not yet built since last 3 years of operation of National highway and we pay toll for that road. The muddy road goes deep down and with no proper link between Bt road end and muddy road 4 out of 5 times the car gets damaged. Why should we pay toll if we want to get out car damaged. Return my till fees for last 3 years or lay the road...

Amount debited two times but recharge not process and not refund my amount.

1)

Transactions Id :- UPI[protected]

Transaction Date :- 04/05/2022

Transaction Amount :- 315.09

2)

Transactions Id :- UPI[protected]

Transaction Date :- 04/05/2022

Transaction Amount :- 315.09

Describe full process How to done.br...

Drain overflow on NH709A
In Karnal, Haryana
Near Radha Swami satsang bhawan, kaithal road, karnal...

Respected Madam/ Sir,
This is to bring your kind notice that I along with my family were travelling to Puri yesterday evening on my Car No OD 02 AS 5847. At 8.11 pm my car was at the Pipili toll gate. Before me there were 2 cars who didn't have fastag were lined up. When I was requesting the operator to clear my path, he didn't listen and started misbehaving me. At 8.20 my fastag which was registered with ICICI bank got deducted with...

Hi
i need to complaint on Devanahalli toll plaze as they deducting toll charge multiple times on same day of travel. on May 23rd when i was travelling from bangalore to Anantpur i was charged Rs 105 around 11.51 AM, and i returned back to bangalore city and crossed the same Devanahalli toll plaza on same day that is 23rd May around 01.07 PM with price of Rs 55, after finishing my work, again i satrted my travel from bangalore to ananthpur...

I was travelling from pune to kolhapur & kolhapur to pune with in 12 hrs back journey... But deducted full amount return amount should be applicable but deducted full amount while return at two tolls
1.Kini Toll plaza
2.Tasawade Toll Plaza...

There are no infrastructure facilities like - Public toilets, Restaurants, Tea spots, etc. on NH 50 in Karnataka State, after crossing Maharashtra-Karnataka border....

Our locality is Tamilandu, Krishnagiri diatrict, Hosur city, Seetharam nagar, in our area national highway is a having service road and sidewalk, There is a pipe below NHAI sidewalk from which drainage water seeps out and fills the street and damages the road, kindly clean the pipe...

I am a regular traveller from Ambala to Rajpura. I need to cross the Shambhu Till Barrier everyday. Every single day, the toll barrier is jam packed. Not due to the huge amount of cars, but due to the ineffective staff and machinery. The toll machines stop working suddenly or sometimes the staff goes to the other booth, sometimes the staff is too slow to process the fastag. When we tell the staff about too much time in lane, they reply rudely...

My application number for the NHAI Exempted Fastag is RO-MAD-[protected].
With reference to the above application number, I, C. Eswaramoorthy being a physically challenged person (65% locomotor disability) applied for the NHAI Exempted Fastag. My application was rejected on the grounds that the ownership type of my vehicle was not "Divyanjan" in the RC. It is informed that I purchased my vehicle in 2010 and at that time, there was...

Dear authorities of the NHAI,
I am Kavin, a resident of Melur, Madurai, TN . NH45B Tuticorin - Chennai Highway passes through my town, on one edge there is a high rise lamp which is not in function for several months. I even reached out to the local Nhai officers but there ain't any response. A total of around 10 people have been killed on that particular spot because of this issue and accidents occur on a regular basis because of...

Sir,
In toll fee exemption category NHAI has provided list of Exempt persons from Toll fee on NHAI Fee plazas. In that Category Executive Magistrate is added to exempt list. We would like to know whom designations are coming under Executive Magistrate and if such persons are travelling their personal vehicles we need to allow those vehicles or not....

Crossed Behram toll plaza on Saturday dated 4th June 2022 on my private vehicle . Instead of one way charges Re 50/- they have deducted Re 100 from my fast tag account .
The mail i received is attached herewith,
" Dear Customer,
Your FasTag A/c has been debited for Rs. 100 for transaction by Vehicle PB08EX2496 at Toll Behram on[protected]T08:34:46. Balance amount in the A/c is Rs. 100 - HDFC Bank Ltd.
Warm...

My car registration number is WB58BR2266 and fastag wallet id is [protected] issued from Axis bank with mobile number is [protected].

On 3rd June 2022 I was crossed Sali Bamandanga toll plaza at NH 34 and Rs. 95 debit from fastag and returned on same day and again debit Rs. 45.

Details given below :
03-Jun-2022 09:49:00 AM 03-Jun-2022 09:49:18 AM ETC/[protected]/0010022206030949222706/WB58BR2266/370013/[protected] WB58BR2266 Sali...

Dear Sir,

While going by my personal car DL3CAH3730 at 5.08 PM on 02 June 2022 from Delhi to Meerut (Expressway), I was charged Rs. 155 at Kashi Plaza DME KM 5823. The Transaction ID is[protected]c. The payment is made by my mobile linked PayTm Wallet. The mobile number is [protected]. As far as I know, the rate is Rs. 70 (this was deducted in one of my earlier trips).
Kindly do the needful.

many...