National Highways Authority of India [NHAI] Complaints & Reviews

Sir, 1-kindly refer transaction id-FT[protected] dt 11/05/2022.
2-Ref my complaint no5912533 dated 19/05/2022.3-Sir, my car DL8CAK1245 is standing in my residence at PRAYAGRAJ (UP) on same day and amount of rupees 70/- has been deducted through above txn details by KASHI Plaza DME KM5823. No any resolution of above complaint recieved till now. I request you to check for earliest resolution of above mentioned matter and also provide a copy of veh photo which passed through that tolls on date 11/05/2022.An early action is needed.Thanks

Dear sir,
I am senthil kumar and was traveling from Bangalore to chennai on 28 May with family when we were near pallikonda toll plaza due to heavy traffic in connecting road as per Google map we diverted and tried to join the highway near a place called ramapuram..
But there was a checkpost and a man was standing and not allowed us to pass and said that vehicles must not come this side as per collector order and he said that we was police.
As my daughter was sick I requested to allow but he threatened us and was very rude and asked us to go back and pay the toll..
Can u pls check if there is any collector order in pallikonda toll plaza reg same and due to emergency also they dint allow us when I asked him to show the police ID then he refused and said that he was toll staff..
These toll people have appointed local goons to threaten the traveller's and also they have created a checkpost, a police booth and hoarding of vellore district collector...
Even if the order is true they must have allowed emergency cases...hope you can understand...and expect a reply from your good office so that others are not threatened, harnessed by these local goons..appointed by pallikonda toll ...
senthil.[protected]@gmail.com ..

Thanks
Senthil kumar

I travelled through this toll plaza at night on 27th May 2022, I entered Eastern Peripheral Expressway at Dasna Toll plaza to Meerut and the charges should be Rs. 85 however I was charged Rs. 265. There are already many complaints regarding this toll plaza how they wrongfully charge from fastag wallets. This clearly shows the malpractice followed by this toll plaza. My request is that the additional charges should be refunded and government should take strict action regarding this toll plaza.
My vehicle detail: PB06AG0917
Date of charges: 27/05/2022
Time of charges: 12:14:24 am
charge amount : Rs. 265
Transaction ID:[protected]-0010002205282010198486
Name: Rupak Kumar

Dear sir,
Today I received a massage from toll fast tac. two times my money was deducted from the KN- hundi toll plaza, My vehicle in my home. I did not use the vehicle for the past 3 months then how it's possible please clarify and reply to me.
My vehicle no: TN 37 DK 1588.

I am faizan khan from Bhadali Khera bay pass near by NHAI 48 Bhilwara Rajasthan 311001
Mo.[protected]
[protected]

There is no board of my village name and Road light is on but not working light and many time we contact to Road authority but they don't respond over Any problem

I was travelling on nhai road and paid toll and when i checked my message 140rs was deducted from wallet whereas while returning only 65rs deducted from my wallet, Please refund my money as it is double than the the original amount that was deducted while i returned on the same road
. My details are given below.
vehicle no. PB04AD4281
WHILE GOING
140deducted while going
25march2022, 10:21 AM TxnId: 741648184223841546345P

while returning,
65rs deducted while returning
TxnId:741648199642283768235P

I was travelling to roorkee from ambala and at MILKMAJRA TOLL BOOTH the scanner was not working so the worker deducted Rs 90 manually saying no toll deducted but later when I reached home I saw that the toll was deducted twice from my fastag for the single journey. I have message and my fastag statement also.

INR 90 toll debited from Tag 3XXXACA0 for vehicle no. UK17R9595 AT MilkMajra Toll Plaza on 27/05/22 19:00. Avbl Bal INR785. IDFC FIRST Bank

INR 90 toll debited from Tag 3XXXACA0 for vehicle no. UK17R9595 AT MilkMajra Toll Plaza on 27/05/22 19:41. Avbl Bal INR695. IDFC FIRST Bank

Kindly refund my fastag amount of Rs 90

I'm not a frequent traveler and i don't visit airport road every now and then and like thousands of people who are same like me would not need a fastag for just a visit. Pathetic rules by NHAI. I had to pay 600 rupees just to drop a person off to airport . The rules should be compulsory for other cab drivers and not for general public .

I entered my car on eastern peripheral highway from duhai, but toll people are charging me from Palwal which is the starting point of this highway. This is the 3rd time, they have charged us extra i.e toll debited from Palwal instead of Duhai. What is the use of having Fast tag if the amount is not being debited as per rules. Also the behaviour of appointed person at Kundali & Duhai toll was unproffesional. Please refund my extra deducted on priority.
My car details are given below :
Car Num: HR 10AM 7493
Photo of RC is attached for reference.
Please look into this matter on priority.

The road conditions at Nagpur-Bhandara NH6 is pathetic and poor right ftom inception...Ecery week repairing going on..still no improvement...The toll plaza shall be sht down considering the above road condition and shall be reopen only after cgecking one year of sustenance after repairing

Sir,
When we are crossed butchireddypalem toll plaza (Nellore, Andhra Pradesh). It costed 30rs which is correct but in return it costed 30rs instead of 20rs(fast-tag). I need a Clear explanation on this.
Thank you

வணக்கம் நாங்கள் கிண்டி பகுதியில் வாழ்ந்து வருகிறோம் இங்கு கத்திப்பாரா பாலம் ஏறும் வழியில் சாலையை ஆக்கிரமித்து இளநீர் கடை நடத்தி வருகிறார்கள் அவர்கள் சுமார் ஆறு வண்டிகள் வைத்து வியாபாரம் செய்கிறார்கள் இதனால் போக்குவரத்துக்கு இடையூறு விபத்துகள் நடக்கின்றன இதனை அதிகாரிகள் கண்டும் காணாமல் இருக்கிறார்கள் இந்த கடைகளை நீங்கள் உடனே காலிசெய்ய வேண்டும்... தயவு செய்து நீங்கள் கடையை அப்புறப்படுத்த வேண்டும் நன்றி

श्रीमान

IDTL Mangliya, Indoreके टोल प्लाजा में नगद वाली लाइन के अंदर फास्ट्रेक से पैसा काटा जा रहा है जबकि नगद वाली लाइन में टोल के आसपास के 5 किलोमीटर दायरे के रहवासियों के लिए और उनके वाहनों के लिए टोल नहीं लगता है फिर भी फास्ट ट्रैक से हमारा पैसा टोल टैक्स के रूप में काटा जा रहा है इससे टोल प्लाजा गलत तरीके से आसपास के रहवासियों से टोल टैक्स वसूल रहे हैं
जबकि एक बार टोल टैक्स चुकाया जाता है तो उसकी मान्यता 12 घंटे की होती है परंतु टोल प्लाजा में 1 घंटे के भीतर की दो बार पैसा काटा गया है जबकि मैं टोल प्लाजा के 3 किलोमीटर के दायरे के अंदर का रहवासी हूं
जिसकी प्रमाण आपके सामने संलग्न है

Today our vehicle no - RJ18CB7783 Crossed Sirohi Bahali toll on NH 148B at 6.48 AM.
As per NHAI rules one way toll charge for car is 60/- but toll plaza deduct amount Rs. 120 /-.
Kindly refund our excess deducted toll tax amount in to my fast tag balance

Rs. 265 has been deducted on your IDBI Bank FASTag ending 0704 against VRN - HR98D1347 on[protected]:11:59 at Main Plaza Village Jakhauli 312019.

I dispute this deduction, and claim refund of extra amount. In case closer of Complaint from your side, do provide justified reasons for doing so, failure to which i shall bring legal action against you the authority and vendor of toll for doing doing extortion of my harden money and doing fraud with me.

Sir, my veh WB23E 8454 stopped by toll people in morning 4 to 8am. And also in night from 2 to 8am. They told fastag blacklisted but in my fastag toll amount sufficient available. I call 1033 they assured me. But not resolved. Lastly I direct to driver to pay double toll. This happened on dt 26.05.2022 to 27.05.2022 8am on Rajchandra pur toll plaza Bally Kolkata. Sir, why we suffer always. Now party ignore to recvd material. This veh loaded emergency material.

The fastag scanner on padalsingi nh 52 yoshi toll plaza is not working. According to the rule we should have been exempted from the toll because I had balance in my fastag but they asked for cash and misbehaved. When I rejected to pay cash they were like we will also see how I cross the toll. Take necessary action on the toll plaza and take care that such kind of behaviour is not made again.
Kindly revert back to me as soon as the complaint reaches u.

I have already given complaint my no. Is 595559 but not resolved

Date 24.05.2022 Time at 18.56, , ₹130 was deducted between Mavi Kala to Fatehpur Rampur by Fatepur Rampur toll, During my car trip in a journey of 67 kms.
Date 25.05.2022 Time at 16.59, . ₹235 was deducted between Fatehpur Rampur to Mavi Kala by Mavi Kala toll, During my car trip In a journey of 67 kms at Eastern peripheral expressway. My toll tax has been deducted in excess of about ₹220.
Please kindly put an end to this organized robbery by getting my excess deducted money back.

Date 24.05.2022 Time at 18.56, , ₹130 was deducted between Mavi Kala to Fatehpur Rampur by Fatepur Rampur toll, During my car trip!
Date 25.05.2022 Time at 16.59, . ₹235 was deducted between Mavi Kala to Fatehpur Rampur to Mavi Kala by Mavi Kala toll, During my car trip at Eastern peripheral expressway.
Please kindly put an end to this organized robbery by getting my excess deducted money back.