National Highways Authority of India [NHAI] Complaints & Reviews

My vehicle number HR24AD7731 is passing Landheri Toll, Hisar, Haryana. When there is green light in toll pass-way and I was crossing the passing way . Toll poll suddenly hits our front mirror. It happened at 4:30 p.m on 18/05/2022 ( Wednesday) .When I start complaining about this to staff. They start misbehaving and mishandling with us. They threatened us and said do anything you want. I had attached a picture with it. Please, take a correct action against it. So, No another one can suffer with such kind of misbehaving.There fast tag reader does not operate properly and they operate the toll poll manually . Please check CCTV photographs of that time.

The fastag has taken the payment automatically when the car entrence near to toll.but the person thought we are running out of toll without paying toll.and he done the gate down.and the front glass of Mahindra Scorpio has hit and broken

One side toll charge at Mandir Hasaud Toll plaza is Rs.55, same amount is deducted at time of return always, even if toll plaza is crossed within 12 hours of initial deduction… Also there is no provision for frequent daily users from the side of toll collector..This totally unjust…Please look into the matter.

While we were moving towards Ahmedabad we had to pay toll at Udaipur toll plaza and the representative there talked with me in a vulgar way, their machine was not working.. and they were blaming my fast tag which I m using since inception

Dear Team,

Sometime back, I was traveling by my car with the registration number HR03S0931.
I went through the toll plaza and noticed that the charges deducted from my fast tag were INR 295/-
Can you please help me with the refund of the extra charge ASAP?

I am dattatraya gokhale, residing in Miraj, dist. Sangli, Maharashtra.

My vehicle MH12NU2542 didn't travelled on toll road, but, I have got toll deduction of Rs. 50/-. The message is as given below.

Paid Rs 50.0 toll for MH12NU2542 at Chalakwadi toll plaza on 17 May 2022, 04:19 PM. TxnId: 0010032205171751175594.Updated Paytm Bal: Paytm Wallet- Rs 184.75

Sir recently I went to Hyderabad by my car from Kurnool. On the NH 44 I found that the speed limit boards were placed illogically. You notice 80 speed limit board within just 10 meters you’ll find another speed limit board with 60km. These boards I found almost on entire NH.. the local government police raising and collecting fine on speed limit exceeds… please resolve the issue. I think the road is not as per NH standards. Please make a independent survey then only resolve my issue. With due respect for the GOI for its efforts to make BHARAT NO ONE NATION IN THE WORLD
JAI HINDU

Sir we are living in the captioned town the NH 167 going through our town… every day we are living with fear to cross the NH to go to everything into the town. On NH no sign boards stating TOWN LIMIT/ SCHOOL ZONE SND AND NO SPEED LIMIT BOARDS NO SPEED REDUCERS NEAR OM SHANTHI JUNCTION.. Already two accidents took two lives… please provide the required measures.
With warm regards

Sir myself Ananya Swain. I have recharge my paytm wallet with Rs.2000 from my bank account on 21st of February 2022.
I already have 400 rupees in my account so overally it's 2400 rupees. The merchant from the toll plaza at manguli plaza transfer that whole amount to my fastag
Account so that it will be deducted from it directly from the paytm wallet .
But my amount is not shown in that fastag wallet .I was suffering from last months whole passing through the plaza as i have to pay cash while crossing it. Kindly please look into the matter & solve it as my money is being stuck & I couldn't utilize it further after my recharge on February month sir.
Thanks & Regards

Today me and my family were return from Karur to Chennai. Near mayanur village karur to trichy highway I had to go to toilet, on the way i crossed 3 toll gates, in which none of them has cleanliness and not even proper basins and 2of them didn’t have proper clean. Broken toilet also.this is why we pay toll? Without even maintaining a clean toilet then why the name “swacha bharath” on all the boards, why should we pay toll then, to get infections?? I request you to take a sever action on this and respond to this

Hi, Recently i visited Maheshwar from my personal vehicle from Indore. There is no signals to speed breakers, no paint on speed breakers, no sign boards. This causes more accidents and more dis-balance at the time of journey. I request to take responsibility of this and make all speed breakers visible with suitable yellow/white paint at-least. This is very dangerous and can cause many accidents.

Inspite of having sufficient balance in my fast tag nallur toll plaza has asked me to pay Rs.140 towards toll charges. My fast tag i customer id 11711022

Toll plaza lakhanpur deducted my money from my fasttag account.. without my movement from toll plaza. My car was at home and toll plaza lakhanpur deducted my money.
1 may 2022 rs 75 and rs 75 is on 2 may 2022.

I sold my old vehicle, and the fasttag I purchased from Paytm is still sticked to the vehicle, and the new owner is using it illegally for paying the toll on toll plazas, and the money is getting deducted from my account, which is wrong, I request you to please close that fasttag with vehicle Registration number: MP28CA3821

Kindly resolve the issue at the earliest.

Today I reached harsar mansar toll plaza where I got to know that my fastag balance is low.Then i immediately reacharged the fastag and asked the staff to cut the money through fast tag but they told me that it will take 20 minutes so give your ID to us and park the car on side then I did the same then I asked the guy to cut the amount as it's showing active and asked for my I'd card then the guy misbehaved and didn't gave my I'd card I moved into office and told the same incident to the manager he then brought my I'd card and gave it to me.I was with my family on a trip crossed around 7 toll plaza and this guy rather helping or understanding started harrasing me..I need action against him as he knows that I immediately recharged the fastag but after that also he didn't gave my I'd back.

Though we had balance 480 rs. Person at toll saying no balance and took double charged

As a resident of Baripada ward no 28. We would like to bring to your notice the undergoing highway flyover project of NHAI in Palbani bypass is increasing occurrence of accidental situation .The diversion provided by NHAI from Palbani chowk to Palbani bypass through service lane is intersecting to more than 5 different roads at Palbani bypass with two bus stops at each side of the service lane which are being used as parking lot for big trucks. While exiting from Baripada through Meghasani road which leads to Palbani bypass, there is a major blind spot as diverted routes are busy with high speed trucks always while crossing the road, there is possibility of major or minor accidents in our locality. It has become a serious problem for those living in our area as well as for the daily commuters or passerby. The situation is quite panicky and requires a traffic police with patrolling of police forces to keep the vehicles in control.
We as residents of this locality are concerned over the life threatening situations happening around. It would be a great help, If you plunge into action and take necessary measures to provide us an underpass at Palbani bypass.
We request you to understand the gravity of the situation and take action at the earliest before any dangerous incident happens in this area.
Kindly look into the matter and we shall be highly obliged to cooperate with you.Looking forward for your reply as soon as possible.

I am assistant commandant in crpf, my car no. is uk07fc5055, Yesterday at about 20:05 hrs when I was crossing the the toll chutmalpur, Saharanpur, up . I have shown my I’d card to toll employee, he refused to take as he was saying where is your uniform, I will not spare you like cheap language, i have shown my fastag to him he said you have out of balance, he said that on duty hote toh chor deta abhi nahi chorunga,

First of all we as a force personal are always on duty even on going leave, second our I’d card is a self explanatory document, it is a pride, dear I am an gazetted officer and hurt by this cheap man, I want apology by individual, and want to clear that we r authorised or not to pass free from toll please make it clear please take appropriate action ASAP

There are dangerous potholes on NH 60 on Sangamner bypass. My brand new car tyre bursted due to these potholes.
Approximate location
https://maps.app.goo.gl/vwAuwByy72cP4em59

Sir, This is to inform you that we stay within 1.5 km from toll tax of bhago majra and everyday for our office(Chandigarh University, Gharuan) i have to cross toll tax. They have issues pass to only those person's who have have their own accommodation within 20 kms, we stay on rent but they are not making our pass. We are not financially sound to pay 150 rupees everyday. i request you to kindly solve our problem and issue pass to us. Because for just toll tax pass we cant buy a home of 50 lakhs . And this complete baseless that they are not issuing us pass just in this condition.

Pleae note: WE STAY JUST 1.5 KM AWAY FROM BHAGO MAJRA TOLL TAX

I request kindly look into this matter as soon as possible