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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 75

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A
Anand Mahajani
Apr 23, 2022
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Vadner Wadki road in bad condition

Dear Sir/Madam,

I am traveling from Nagpur to Pandharkawada. The road condition is very bad between Vadner to Wadki. This is toll road which is in bad shape.

Request you to drop the toll charges until the road is repaired.

Kindly look into it....
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A
Anshulbulandshahr1983
Apr 23, 2022
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More amount deducted from my fastag

Yesterday travelled from gr noida to dadri where the toll amount was only 20 rupees but authority deducted 125 from my fast tag.
Information given below:::
You Paid Rs.125 at Bilakbarpur of DL6CN0770 on 22/04/22 18:06:24. Avl Bal Rs.133.25 Txn ID: LN[protected]

Do as need full and refund my amount...
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B
Bhushan.thakker
Apr 23, 2022
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Extra Deduction from Fastag

Address:Patiala

Dear Sir
I have received a msg deducted 40 Rs from my Fast Tag Account (Paytm) even I cant travel on this date 21 April 2022
But received a msg of Amount deduction from my account.

Paid Rs 40.0 toll for PB11CB0069 at Dharer Azizpur on 21 Apr 2022, 01:15 PM. TxnId: 0010022204222124226810.Updated Paytm Bal: Paytm Wallet- Rs 112.51

Please do the needful and take action.

Regards
br...
+1 photos
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B
bhuoender kumar
from Ghaziabad, Uttar Pradesh
Apr 22, 2022
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Wrong deduction from my fastag wallet

Deduction from my wallet against dme is wrong
I never go dundahera plaza
Transaction I.d. :- FT[protected]
Dated on 21/04/22
That date my car at home
Why this happened
My car goes on dme on 19/04/2022
But from dasna to meerut and meerut to dasna
Where the deduction already deduct from wallet 45 and 70 ruppees then why dundahera plaza deduction comes from where and why.
Mob....
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S
Sonu Khatwani
from MUMBAI, Maharashtra
Apr 21, 2022
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Bad condition of road in ROB near Shahad

With Due respect pl urgently required repairs of Road at Shahad ROB as monsoon is fast approaching it will cause massive traffic jam pl do the needful. Shahad ROB Kalyan murbad NH 61 (old 222) Dist Thane Maharashtra...
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C
CP Nagaraj
Apr 21, 2022
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About melur to Thirupathur road

Respected Sir

I am Nagaraj CP from Madurai, I used to travel to Karaikudi twice in a month via Melur, Thirupathur, the road between Melur bypepass to Thirupathur is still Reconstructing more than a year, cannot ride our vehicle safely on this road, please take some immediate action to complete the reconstruction of this road....
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G
GOLDI GOLDI
Apr 20, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Extra charges (twice taken toll Rs 200 CASH & Rs 50 wide fast card

Address:psachim puri agra

With due respected sir.
my car cross ON NHAI tundla km 224.950 on NH 2.on 19/04/2022 time 23:13:03
car no. UP 80AS5509 BOOTH NO. W02/023287 CASH CHARGE RS 200,
Again fasTag ac debited Rs 50/- on[protected] time 23:11:27
so please credit Rs 200/ in my fastag a/c
thanks

Bijendra Singh
mobile [protected]
agra...
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S
Shail Tyagi
Apr 19, 2022
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I'm complaining about waiting time more then 20 min at

Address:Tundla toll plaza

I was traveling from agra to Firozabad. On tundla toll plaza there was heavy traffic load fast fag sensor not working properly i have to wait there for more than 20 min. It happen many time with me. I request you kindly take necessary action so we not face such problems again...
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N
nivenu
from Bengaluru, Karnataka
Apr 19, 2022
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Request to repair service roads beside NH-44 at shadnagar, Telangana

Address:Shadnagar, near chatanpalli, near ashiana hotel

This is to bring to your kind notice that condition of service roads beside NH-44 (shadnagar bypass, telangana) is very poor and pitiable. There are very deep ditches on the service roads. They are repaired with soil and got damaged in 15 days and due to soil getting huge dust. But your company is not paying even a little bit attention towards the circumstances which are being faced by the passers who use these service roads on daily basis....
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A
Aniket Wadhwa
Apr 19, 2022
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Over charged at tolls

Charged 1200(600+415+245+more) at alep plaza but the round trip is only 170rs and single trip is 115rs, so please refund my 1130rs money as soon as possible, i have read other complaints also for deduction of 600 rupees,
i have attached several photos but there are more if you want,
You can contact me on
[protected]@gmail.com...
+3 photos
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Hi, this related Pune to Belgaum national highway, you people have increased toll amount in the name of maintenance of road. But there is no improvement in road quality.

Need your response on this please make improvement otherwise reduce toll price....
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Address:Surjapur Toll Plaza is located at: NH 31, Siripur Mallahtoli, Bihar 854317

My toll charge deducted and msg received but still they didn't allow me to pass, they waste lots of time there by calling someone, they miss behaved alos, I was traveling with my family, with a kid. it is requested not to haras the public, either change the sytem or change yourself....
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S
Shubham1302
from Shirpur-Warwade, Maharashtra
Apr 18, 2022
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Threaten By Toll Employees or officers

Address:Songir Toll Plaza, National Highway 3, Sarwad, Maharashtra 424307

1. I ask the toll employees, more path holes on road difficult to drive vehicle on road then toll main administrative officer says employee on the camera and call the police.

2. Only toll collection is main agenda by threaten public like this.

3. No solve any problems by toll.

4. I request to NHAI please solve this problems....
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P
Preeti--
Apr 18, 2022
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Extra toll deducted from Fastag

I traveled through Eastern Peripheral Way (from Duhai to Jakhauli) on[protected]Single travelling, not To & Fro) by car (Vehicle No. : HR20 Y0244, Fastag Barcode[protected]. 100rs deducted from my fastag account instead of 85rs.
This is not the first time, i m facing this issue. Number of times this is seen.
In other instance, a toll of 200/- was deducted against 25/- toll charges while travelling through another car.br...
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P
PRASHANT JAINER
Apr 18, 2022
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Toll collections on Delhi-Meerut expressway

Hi, toll collection system on Delhi meerut expressway is very much buggy. Lots of daily commuters are facing problems o[censored]nfair amount deductions from fasttags. Nobody is hearing the complaints of passengers.
From Bhojpur Plaza to Kashi Plaza, i commute daily. But toll deductions varies every time. Even some times, system is not able to detect the scanning toll plaza name correctly.
Kindly take it into notice to make these...
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A
Ar Govindan
Apr 17, 2022
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Tamil Nadu road development company ltd

I went on the Tolgate there no money on my fastag I have 1078 on my fastay they filling me and get money from all of them please take action on on kollapancheri tollgate the wirte my vehicale no TN12BE 5163 instead Of TN03BE5163 on the bill...
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H
Hisser Alam
Apr 17, 2022
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Charged on national highway while on a long queue

I was charged on nh44 road even after being on the queue for 20 mins...
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A
ashokjangir111
from Fatehpur, Rajasthan
Apr 17, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About service road defect

Address:फतेहपुर

फतेहपुर शहर जिला सीकर राजस्थान मे बन रहे नेशनल हाईवे की सर्विस रोड़ जो बन रही है उसके बीच मे सिवरेज चेम्बर 1 फिट रोड़ लेवल से ऊपर छोड़े गए है जो की NHAI के मापदंड का उलंघन है ठेकेदार...
+1 photos
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M
mlapa33
from Gurgaon, Haryana
Apr 17, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
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Excess deduction on toll plaza

Address:NHAI

Sir,
I entered from palwal KMP and xown at TAURU. on dt. 15.4.2022 at 2.28 pm. Now today on dt. 17.4.2022 message received for deduction of Rs. 185/- while it should be only near about Rs 45/-.
Please take care and do needful.
Thanks
Vehicle no. HR30P0039....
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A
Abhishek0034
Apr 17, 2022
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Heavy traffic jam at Chhajarsi toll plaza

Hello Sir/Madam

It is to inform you that there was very heavy traffic jam at Chhajarsi fee plaza, Uttar Pradesh.
As per the government guidelines at times of heavy traffic toll fee is not collected but this rule was not being followed there.

Kindly see to it....
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