National Highways Authority of India [NHAI] Complaints & Reviews

I was travelled from pune
At khed shivapur toll plaza 61002
Seen too many vehicles are waiting there..
Maine bhi wait kiya.. N after 2 min minimum wait karke meri car toll ke paas pohochi..
Unhe kahaa ki rule follow kyu nahi kar rahe ho..
Aapko gaadiya chodni chahiye agar traffic ho rahaa hai.. Toh unhone unke supervisor ko bulaya..
Aur woh toh aake kehne lagaa..
Itni saari gaadiya eksath aagai toh main kya karu..
Aur mere wajah se hi traffic horaha hai.. Toll toh dena hii padega...
N kaat liya toll..
Phirr aage jo policeman khade the.. Unhe maine pucha ki yellow line rule kyu nahi follow horaha hai..
Toh woh keheta hai..
Gadkari ji bhashan dete hai.. Aap woh sunke aate ho.. Aaur hame sikhate ho.
Wahaa wohh supervisor bhi aaya..
Aur police wale ke saamne muze ulta sidha bolne lagaa..
Toll bhi kataa aur ijjat bhi nahi rakkhi..

Agar rule follow nahii karna hai aapke tolls pe toh banaya hii kyu..
N aise gunde logo ko vasooli pe baithaya hai kya aapne

Dear Team, I am Deepam from Rajkot. At 04th May 2022 on 9:21:49 I am sitting at my home and I got the message that "You paid Rs.40 at Bharudi Toll Plaza of GJ03KC**** on 04/05/22 09:21:49. Avl Bal Rs.35.09 Txn ID:*********************** " My car is at my parking aera. I want my Money back that was cut unethical. Please Consider my Complaint and do the needful.
Thanks.

My car registration no TN 07 BY 6567 and i am using fastag. 30.04.2022 i have crossed NALLUR toll at morning around 11:29 AM and rs.70 deducted and while returning at 02:23 PM again rs.40 deducted, It's happening frequently.
Nallur Toll Plaza,
Siruniam, Tamil Nadu, 600052, https://indiapl.com/tamil-nadu/nallur-toll-plaza-773703

My Vehicle is not cross the toll but amount deducted it's happend twice on same toll plaza kindly read the following message and do the needful

Dear Customer, your Kotak Bank NETC FASTag Account No. [protected], linked with the Vehicle No. PB53C4567 has been debited Rs. 45.00 for toll charges at Dhareri Jattan Plaza on 02-May-2022 03:14:43 PM. Available balance is Rs.370.00. Kindly raise your query, if any by clicking here: https://fastag.kotak.com?disputeType=Qdrcomplaints&txnID=0010002205031722280523

Dear Sir,

Yesterday I wants to Travel Village - Vasad, it is located before Vasad Toll Plaza GJ SH 188, Vasad, Gujarat 388306.

Which Location is i wants to travel is before Toll Plaza, but Toll Plaza was closed road to vasad by Cement Poll.

Toll Plaza Said me if you want to travel Vasad Village then you have to Pay Toll and Make u turn.

My Compalint is this How Toll Plaza can close main road?

Dear sir
My village kalron gharaunda, karnal came under toll tax free ...Today toll charge 125 morning 9.14 am without any fasttage at present...Fast tage is at home and charge 125 without scan and after showing my id...

I need refund of that amount

Sushil kumar
Hr91b2176

I Bimal Tirgar my car breakdown after Nadiad at Root No. 36 and I had call NHAI executive for toeing and they have left at reliance petrol pump and here I didn't get any assistance. And near exit is Ahmedabad which 20 km away from here. I had requested but no one has helped. And I am stuck here. No responce. Here I dont have any access to get car repair.

Pls do the needful.

Contacts No. [protected]

Kindly rectify the negligence in improper/ uncompleted construction of road activities. The road constructing by L&T form Kovalam to Kaniyakumari under the supervision of NHAI face a great environmental issues, the pits formed at either side of road had become public dump yard due to unfinished job. Kindly see the photos attached which happened in between Kanjiramkulam and Purthivilla NH. L&T contractors had dumped unwanted soil at the sides of compound wall even in front of private gates. And didn't make levelling.. which cause soil erosion over the current road as well as created dumps and dunes, which nowadays become a favourite place to dumping waste for anti socialist. I request to give instructions for concern personal to levelling dumped soil immediately rather to avoid further environmental crises.

Dear Team,
Toll authority asked for back the vehicle where we are on the line more than 5minutes.
Location- Sai Maatarani Tollways Ltd

Place = Panemangalore bypass
NH - NH75
Due to underpass construction, road connecting shamboor road and NH77 has been closed and alternate way has been created around the construction site. This however is not paved and everyday commute is become horrible. I am sure there is some amount allocated for pavement of this alternate road. This is clear sign of corruption and irresponsibility towards the commuters. Attaching photos of the same

Dear Sir,

I am travling on NH-11 from Rewari To Ateli at KHATUWAS TOLL PLAZA, they deduct my rs 65 for one side where as rate is 35 for cars. in return journey i will be back within 24 hours from same route and again they deduct rs 35. Proof of deduction of fasttag card attached. My car no is HR26BP9011.

Request you to please take the necessary action against toll operation authority and refund me back.

thanks
Kapil

I have travelled to Nashik on 23rd April 2022 from Thane. Rs 120 deducted at Arjunalli toll plaza( Padgha) at 08:22:20 hrs. and Rs 120 at Ghoti toll plaza at around 10:00 hrs.
And while coming back from Nashik on 24th April 2022 same thing happened of double toll deduction. Rs 120 deducted at Ghoti toll plaza at 15:14:45 hrs. and Rs 120 at Arjunalli ( Padgha) toll plaza at 16:48:45 hrs.

So Rs. 240 amount should be refunded to my HDFC FASTAGE account. My car no is MH05/CV9680.

Respected Sir/madam,
My car has been charged extra saying improper reasons. I am sending the sms which they delivered saying my vehicle mismatch which is not correct. Kindly do the need ful to return my money
We have debited your Paytm wallet with Rs. 410.0 for vehicle class mismatch/incorrect toll fare dispute raised by toll plaza. This dispute was for your FASTag toll transaction[protected] on on 18 Apr 2022, 10:42 PM at Vikkravandi against your vehicle = MAKDF652EJ4000227. Updated Balance: Paytm Wallet- Rs 6996.5. For queries, visit https://m.paytm.me/prepaid_wallet
and go to need help section of your concerned transaction id.

I have to complete to weast godava kovvuru
toll plaza for facing lote of time 20 to 40 minutes, sum time nearly 1 hrs and not maintain good staff members and toll plaza maintain and road

Sir,
I am a Air force personnel. While crossing toll at Narsinghpura toll plaza, RJ SH 37, kuld kalan, Jhunjhunu, Rajasthan. I was charged toll tax. I showed my ID card but he said this toll plaza is ol lease and no exemption is allowed for defence personnel. We paid toll and left.
I request you to register my complaint against this toll plaza ad take necessary action.
Toll plaza address- Narsinghpura toll plaza, RJ SH 37, kuld kalan, Jhunjhunu, Rajasthan.
3FC2+JP6, RJ SH 37, Kulod Kalan, Rajasthan 333021.

Regards
Sajjan Singh
Serving Indian air force personnel

People of Nazirakhat toll plaza in Guwahati behave very badly with people. I approached them for renewal of my monthly pass which I have from last 2 years. Suddenly they refuse to renew it even after repeated requests

My car was stopped at Dharer Azizpur Toll. And they told me my fastag has no balance. But my fastag contains 2050 balance. I stood their and talked for 10-15 minutes but they want cash payment and then I insisted in checking again then fastag worked. I need compensation of 5000 for wasting my time and this kind of rude behaviour. Please listen to my complaint.

My toll ticket no is : 7630072 or 7680072 Slip printing not clear
vehicle no : PB10GL5666, Toll name : Milk majra, Booth no : 7, Time : 9:6PM 30th april 2022,
Amount : 180/- Because operator said card is blacklisted,
but after reaching home i check the amount was also deducted from fast tag card

You Paid Rs.90 at MilkMajra Toll Plaza of PB10GL5666 on 30/04/22 21:07:05. Avl Bal Rs.552.89 Txn ID: FT[protected]

I have travelled in my car PB29AB-1585 on 28/04/2022 from Moga to Jallandhar and returned on the same day writhin 24 hrs. But on return journey I have been charged twice. at Chak Baminya Toll Plaza. Once Rs.55/- bring return journey & again Rs. 115/- at the same time. Kindly return Rs.115/- excess amount charged at Chak Bamniya Toll Plaza.

Mere sath akhepura toll sikar nh52 pe Galt vahar kiya giya bola ki tumhe mar denge or ye toll hamre baf ka hai or bola ki tumhare fast teg me balance nahi hai jabki mere fast teg me balance tha 400 rupye ke samthing but Galt vahar kiya