National Highways Authority of India [NHAI] Complaints & Reviews

I am Kevin Bajpai from Nashik Maharashtra.
I am traveling from Nashik to Sendhwa through Mumbai Agra Highway. Along my route at Baswant toll gate I was detected 210rs, at Chandwad toll gate i was charged 145rs at Songir and Shirpur I was charged 75 and 120 rs respectively through fast-tag.

Fast tag was introduced to increase the transportation Speed and to lower the toll charges . I travelled 230 km and was detected...

I am a local resident of bansi siddharathnagar, u.p. 272153
vehicle no up 55 ah 5678 . Which is less than 10 km on 04 April 22 at 10:47 am at toll plaza located bansi -basti highway where I had to wait for more than 2 minutes and was charged 70 rupees....

There is no cash lane at Chalakwadi Tal Junnar NHAI Toll plaza.
As per say of shift manager, cash lane is not functional as per norms by NHAI...

Delhi meerut expressway Kashi to dundahera cut 85 rupees but from dasna to Kashi cut 155 rupee at return time.plz check.Registration no.UP14FT4152...

I waited more than 3 minutes on toll and they still took toll....

Dear Sir/Madam,

This is with reference to the Raje Toll Plaza (T-2) which is situated in NH-57, Bihar, there is no operating procedure that is being followed by the toll staff.

On Dated 17/03/2022 when i reached to toll plaz, i have found that a vechile which was not carrying fast tag entered into the fast tag Land and toll plaza people asked him to pay the double as per new rule, person denied and toll plaza...

Hi Sir,

At Andhra Pradesh, Keesara Toll plaza, they have been charging same amount of Fare charges 60/- on both ways (i.e. Total 120/-), for a round trip with in 2 hrs.

Attached screen shots of the Toll charges.
Kindly look after it....

Sir, with due respect the condition of NH-316 is not good .i pay up and down 190/- (puri to bbsr) now but the road condition is not good also no plantation either side or middle of the road . NO maintenance of the road and middle divider plants .Lots of garbage in the middle divider .sir do something about this ....

Yesterday on 2nd april 2022 at 9.41am, i crossed jagjitpura NH703 toll plaza on.Barnala-Moga... They deducted Rs.60 from fastag wallet. When returning afternoon i was going to cross the same toll plaza, the employee said that my fastag was not having enough balance and foreced me to pay Rs. 110 in cash, i requested them that i m going to recharge my wallet but they didn't listen to me and i had to pay Rs. 110. Immediately after crossing i...

We had crossed the said toll plaza on[protected] near about 6 p.m and the amount for single side was not deducted from fastag, within 24 hrs we crossed same toll plaza on[protected] and for single side 40rs was deducted from fastag. But on[protected] the amount of 40rs was deducted for[protected] travel for single journey which it seems there is scam going on with consumers. It is requested to intervene in the matter or we are going to file legal...

I passed through vaghasia toll gate where single trip charge is 95 INR. But debited 105 INR from fastag.
Kindly do Necessary immediately....

Car registration no. UP15 AH 3837

I entered from ghaziabad on delhi meerut expressway on 1.4.2022 and exited from toll plaza at partapur towards meerut at 7.15 p.m. 1.4.2022

The toll charges deducted for my trip from ghaziabad to meerut is Rs. 155
Which is not the official amount fixed by the authorities for ghaziabad to meerut trip.
The charge of Rs. 155 is for the vehicle using the expressway...

There is ine Bachwan toll plaza near kathgarh in Shaheed Bhagat Singh Nagar District in Punjab. The concerned toll is issuing passes only to owners falling under 15 kms from toll & deying the passes even if the distance is 16 kms. Where as the official rule is to issue passes to vehicles falling within 20 kms. Kindly look into the matter....

Dear sir/mam,

We are visting luhari toll from last 4 years. Road is having uncounable path wholes not maintained road. So why toll is getting charged. In rainy days its very difficult to drive car and its very deadly possition foe twowhellers....

Today I am going to Amritsar from jalandhar and cross the both toll plaza JATL Dhilwan and JATL Nijjerpura. Total amount diducted was Rs 115 for single trip.

Paid Rs 60.0 toll for PB08ET9254 at JATL Dhilwan on 01 Apr 2022, 11:55 AM. TxnId: 0010022204011206046639.Updated Paytm Bal: Paytm Wallet- Rs 100

Paid Rs 55.0 toll for PB08ET9254 at JATL Nijjerpura on 01 Apr 2022, 12:36 PM. TxnId: 0010022204011245273552.Updated...

Dear sir,
NH44 near kurnool city is very poor quality. Recently service roads near this city completed but not perfect. Even same roads are used by hotels for parking and street vendors. So kindly look into it. We will use service roads for our vehicle. As RTA are more due to busy highway....

1. More Path holes
2. Only Agenda is Toll Collection
3. Servants Language is Not proper to talk to the public if I Said Road Condition is not proper to Travel Servant says are you collector. Other Servant says if he 1 complaint they will not fire me....

From Sullurpeta to Nellore, there are 3 toll gates in NH7 . Minimum distance between 2 tollgates should be 60km. But here for 100km 3 toll gates has been placed. Why??...

Complaint Regarding illegal construction
I have more than 8 cents land (after acquisition for NH expansion) in Thalikulam Panchayat Thalikulam Village Survey (387 / 2-13) partly abutting the east side of the NH 66 near Puthen Thodu. In the north part of my west boundary, there was a piece of land owned by legal heirs of panikkaveettil Mohamed in between my property and highway wherein a two shutter shop (upholsary) was there. The...

While going from Vashi I was charged Rs.2 03 of at Kala Pur Toll and while coming back from the same Toll I was charged Rs.1 35 so how does this calculation work.

INR 203 toll debited from Tag 3XXX8CA0 for vehicle no. MBHEWB22SMK791896 AT Khalapur Toll Plaza on 26/03/22 09:34. Avbl Bal INR190.5. IDFC FIRST Bank

INR 135 toll debited from Tag 3XXX8CA0 for vehicle no. MBHEWB22SMK791896 AT Khalapur Toll Plaza on...