National Highways Authority of India [NHAI] Complaints & Reviews

Dear sir/mam
Mene abhi bhagan toll plaza cross ki or vha pr 13 lane h or every lane me kinnar khade hue paise mangte h or agr koi unhe na de to car ke age jabardasti khade hote h agr koi nhai ka rule h to mention kro site pr ki apko toll plaza cross krne ke lye apko kinnaro ko fund dena pdega
Iska koi solution nikala jae or haryana ke almost sare toll plaza ka yhi haal h Gharaunda toll plaza, Panipat toll plaza same yhi situatio h

I am an Advocate practicing in the courts at Tirunelveli. I have two cars with Registration Nos. TN72AP0145 & TN72BR5599 linked with fastag account through paytm with my mobile number. I noticed several times that there was difference in the balance shown in the message of my last crossing in a toll fee plaza and during the next crossing of the toll fee plaza during my next journey I was unable to find out the cause of the difference in the balance. Now on[protected] my two cars were in my garage in my residence at Jeyanthipuram in Tirunelveli till 10.40 a.m. At 10.40 a.m. i travelled from my residence at Jeyanthipuram to the District Court at Palayamkottai which is just 3kms from my house and returned from the Court after finishing my court work to my residence at about 1.10 p.m. on[protected]. After reaching my house I opened my mobile to remove it from vibration mode. during the said process i found a message from paytm which has reached my phone at 1.02 p.m. on[protected] wherein it was stated that Rs.105 was deducted from my paytm account with taxation id 0036003859220325090943 stating that my vehicle number TN72AP0145 crossed the Salaipudur toll plaza on[protected] at 9.09 a.m. But my car was only at my house at 9.09 a.m. in Tirunelveli. It didnot cross the Tirunelveli city limit for the past nearly ten days. It is a mystery how the Salaipudur toll plaza was able to collect Rs.105 from my paytm account when my car was only within the Tirunelveli city Corporation limits. So you are hereby directed by me to furnish the video clipping of the said toll plaza during the relevant time ie 9.09 a.m. on[protected] by which the above toll fee was collected in the said taxation id for my reference. I further state that your act in deducting toll fee when my car has not actually made any journey in the highway within the Salaipudur Toll jurisdiction amounts to "deficiency in service and unfair trade practice". I further state that your act in collecting a toll fee without any usage by my vehicle has cause great mental agony and torture and has caused serious apprehension that I am being cheated by the electronic device without any fault on my side. You are hereby directed to restore the amount thus collected without my usage to my account at the earliest and tender unconditional written apology to me within three days from the date of this complaint failing which I will be constrained to institute appropriate legal proceedings through consumer forum and also by invoking the Special original jurisdiction of the Honourable High Court of Madras.

1) The Road Condition Very Bad Situation.
2) More Path holes.
3) Only Agenda is Toll Collection.
4) No Service Provide Public By NHAI.

Hi team,

I hereby bring you notice that today my fastag was blacklisted and the tolls were charging double in cash as like we are having black money in our pockets. I think that this a big loot by the toll companies. Please look into this matter so that tolls are being in reach of pocket in common man and please take strict actions on these tolls.

Hi,

Iam writing this as I am seeing many accidents happening in my village on the national highway NH 365.
Khanapur village,
Warangal district,
Telangana State.
Pin: 506132.

Due to the multiple road cuts to cross the roads multiple accidents are happening in my village and many are loosing their lives and getting injured severely. Even my own brother had an accident on this road last year and he is still bed ridden now due to leg fracture.

Please I request you to take necessary actions to avoid this.
Also there is no service road built for this which is causing these accidents to happen.

No 34 there are so many pits from bijnor to miranpur everyday accidents happen they are filled in 3-4 days they break again please get it repaired soon..

This is davala raju, from kovvur, kovvur mandal, west godavari district, andhrapradesh. Actually the matter is our land was illigally occupied by nhai with out intimation and notification.
Hence, due to illigal occupation of nhai. I have sent legal notices, two times to nhai, rdo, collector and mro. But, upto this date no one can respond and not given any reply to me.
Due to from the above our problem was explained completely and clearly in the below attached files of legal notices

Harinder Singh[protected]
date of incident - 09 March 2022
Time -09;59 AM and 10:04 AM
Harinder Singh was going from Moga to Ludhiana and when he crossed the Toll Plaza Choukiman on NH05 Ludhiana- Ferozepur Road on his car bearing no. PB04Q 8719, then the toll plaza illegally deduct double amount of Toll charges i.e. Rs.50/- on 09:59/- AM and Rs. 50 /- on 10:04 AM on dated 09 March 2022 from my Fastag Paytm wallet,...

Respected sir/ma'am,

Best wishes!

My sincere gratitude goes out to you for taking time out of your busy schedule to check this email. It is greatly appreciated that you have paid attention to this issue.

We want to let you know that on NH3 a town called Khalghat is located(Tehsil - Dharampuri, District - Dhar, Madhya Pradesh, 454552) and it is famous for Narmada River and Bridges, which spans across the river, connecting the two towns. I would like to update you on the fact that the wall boundary of the mentioned bridge measures only 3 feet, which is incorrect, as it should actually be more than that, as the short wall boundary is the major issue in terms of ''SUICIDE''.

It has been brought up many times in the newspaper, but nobody takes it seriously.

The issue and the highlighted matter need to be addressed by your concern team immediately so we can put an end to this critical situation.

Additionally, I have attached a copy of the images that will help clarify the situation.

If you need any further details in this regard, please feel free to contact me.

Thanks and Regards,
Akash Jaiswal
Madhya Pradesh - INDIA

मेरे द्वारा 2017 में आवासीय प्रियेजन के लिए एक प्लेट का कृय अपने होम टाउन उचेहरा में किया गया। जो की स्टेट हाईवे से लगा हुआ है।. इसकी बाजार मूल्य 580000 रुपये। और हमारे द्वारा स्टाम्प ड्यूटी भी बाजार मूल्य के हिसाब से दिया गया है। जोकी 38000 रुपये के लगभाग है। जबकी इसका मुवाजा का निर्धारण 30000 रुपये के लगभाग किया। जिनसे हमें 100 प्रतिशत का नुक्सान हो रहा

I'm at toll plaza and waited for atleast 2 minutes but vehicle in front of me not moved. I ask the computer operator to free my fee of toll but he directly refused and said that there is no rule of 10 second. I have recorded the statement of the person who said that.

I'm regular traveler through NH205 KURALI TOLL plaza and I have observed they are long lanes with jam due to less effective Fast tag scanners at KURALI TOLL PLAZA on NH205 Kurali toll plaza...

Request you to pls look into this matter, and arrange to replace the fast tag scanners with good quality of scanners so that manual intervention of toll staff can be avoided...

Dear Mr. NHAI head,

This is to bring to you immediate notice that NHAI is violating Supreme Court verdicts on almost all toll booth's at will. According to the SC verdict, no vehicle is liable to pay any toll if the waiting time is beyond 10s of service. However in toll booths like Hosur, Krishnagiri and Paliyekkara, we see cross/gross violation of the toll booth rules. People are taken to ransom, aggressively hit by goons who call the shots. Any sort of delays are not addressed by NHAI or the government. This is gross violation of Human Rights.

If you have any tooth, please address this, in case you do not have, please spare us from this toll violence.

Regards
Raveendran V.

The road between meerapur to bijnor is very bad, a lot of holes that why daily many accident was happened there.

What is the point of building 6 lane road if the speed limit is 80 km and some times 40 km on national highway. Its awful to drive at such a low speed when u are paying for road infrastructure, roads are built to save time and travel at ease and not sleep while driving, 40 is just not done on national highways. On NH 48 from gujrat maharashtra border to mumbai the speed limit has changed just to cash on money and not to make life easy for...

Hi there!
I travelled on KMP expressway on 13th march 2022 and get on the expressway at dasna toll plaza and then exits at kharkhoda, on this way i first exit at jakhauli toll plaza for which my toll fee charge Rs 90 was deducted and then next i exit at kharkhoda for which the amount charged was Rs 190 which is much more than actual toll fee. Kindly look into this matter and do the needful.

Hi Myself Kalpesh Shimpi, My Veh Reg No. MALA741CLKM396140

My brother was travel on Mumbai Nasik Highway on 19th and returned on 20th of March. He paid Toll at Arjunali toll plaza (Padgha) by cash but I have a fastag on my car and amount deducted from my fastag balance also.

If toll deducted from my fastag balance then why agent taken Cash Also.
Request you to please reverse the amount which deducted from my fastag balance.

Here i am attaching the Toll paid receipt and statement of fastag

REgards
Kalpesh Shimpi
[protected]

சாலை பாதுகாப்பு மற்றும் மறுசீரமைப்பு
இந்திய தேசிய நெடுஞ்சாலைக்கு சொந்தமான, திருவலம் வழியே 10 முக்கிய நகரங்களை இணைக்கும் சாலை வழியான NH4 {Tamilnadu-Andrapradesh-Karnataka-Maharashtra} குண்டும் குழியுமாக சாலை முழுவதும் ஆங்காங்கே காணப்படுகிறது.இதனால் விபத்துகளும் நாளுக்கு நாள் அதிகரித்து கொண்டே போகிறது.வாகன ஓட்டிகளும் கடும் சிரமத்திற்க்கு ஆளாகுகின்றனர்.இதனால் இந்திய அரசும், தமிழக அரசும் விபத்துகள் ஏற்பட்ட பின் கொடுக்கும் நிதித்தொகையை விட, விபத்து ஏற்படாமல் முன்னெகச்செரிக்கையாக சாலையை மீண்டும் மறுசீரமைக்க தயவுகூர்ந்து வேண்டுகிறேன். இதனால் விபத்துகள் தவிர்க்கபடும், ஏன் பல முக்கிய அரசாங்க அதிகரிகளும், மருத்துவ வாகனங்கள் மற்றும் கனரக ஓட்டிகளும் இந்த சாலை வழியே செல்லும்போது விரைவாகவும், விபத்துகள் ஏற்படாதவாறு பயணிக்கலாம்.தயவு கூர்ந்து நெடுஞ்சாலை துறை தினந்தோறும் ஏற்படும் இன்னல்களை தவிர்க்க வேண்டுகிறேன்.
வணக்கம்.
22/03/2022

Dear sir

We are from Ambethkar Nagar, A.M.Pettai, ponpadi post, tiruttani taluk, tiruvallur dist, Tamilnadu.631213
Landmark RTO CHECK POST PONPADI
NH04 tiruttani to tirupathi highway
For here we need my village name board
Because of after new road development ther is nothing stopping for any private bus
Only some government town bus stopping because of name board not available
Also nobady can't find my village because of ther is nothing identification

So please sir do needful for us
We need my village name board
AMBETHKAR NAGAR in this name we need board sir 🙏

Regarding this issue we already informed in here tiruttani highway department also but nobady respons

So please kindly request sir help us

Thanks&Regards
Ambethkar Nagar
Village people's

Myself yogesh from palwal haryana. i went khatu shyam ji temple with my family on 19 march 2022 .when i was coming back i entered on kMP EXPRESS HIGHWAY FROM MANESAR, NEAR NUH TAWDU, THE ROAD CONDITION WAS TO POOR. THERE IS NO LIGHTING AND ROAD WITH DITCH ( GADDE BIG SIZE) .BECAUSE OF WHICH MY CAR ACCIDENT HAPPEND LAST NIGHT DATED 20/3/2022. HERE I AM MAKING A COMPLAINT OF ROADS ON KMP. AND NO LIGHTING ON KMP. PLEASE TAKE ACTION ON DIS ASAP. MY CONTACT NO. [protected]