National Highways Authority of India [NHAI] Complaints & Reviews

I pass regularly from Kolkata Nibedita bridge toll plaza(Dakshineswar). Some Hijras beg there and they stand very dangerously everytime obstructing the vehicles. Please take some step else there can be some accident any day...

You Paid Rs.203 at Khalapur Toll Plaza of MH06BM3403 on 18/03/22 10:58:07. Avl Bal Rs.3187.19 Txn ID: FT[protected]

Please go through the toll recept as above.
The reason of taking toll road is to save time and better road.
Between mumbai to khalapur alternate roads are available but we choose toll road of mumbai pune express way to save time.
On express it takes less then 30 minutes to reach khalapur...

Give me single paas journey slip according to Nitin katgari sir toll plaza give slip for 12 hours we can up and down with one single slip but. He give single journey pass and wrote on slip is single pass. Please take strict action against this he makeing the fool to customer. And earning black money. He is cheat to public....

Pithai toll tax at ahmedabad indore highway near kathlal town, I visit 10 days in month and see the washroom close all time and since last five year, general public suffer from it we told many times but the othority not open washroom and not taken seriously our complain so I complain here and I hope govt solve this complain very soon thank u...

I take Sirsa toll and exit through Maujpur to go to NTPC faridabad. Past records can be checked. But hv been charged 190 as per msg recd
Paid Rs 190.0 toll for UP16CD8754 at Maujpur on 17 Mar 2022, 08:07 AM. TxnId: 0010012203180841040899.
From paytm fast tag.
May be reviewed and refunded.
Besides many times the toll is not taking up entry/ exit at Sirsa toll. Needs correction....

It is a newly opened toll gate. Past three months its under operation. I am living 13kM away from toll gate. As per govt policy up to 20kM from tollgate it will be considered as local and they can avail local pass. But the varadharajpuram toll gate neither issuing pass nor considering as local.

Employees of this toll gate claiming 2Kms only considered as local and daily there is issue happening in this toll gate. No authorities...

The new road which laid from hosur is uneven, the new road is not laid for the full width of the road and also road laid without removing the old road which in turn becomes like a 5 inch speed breaker partitioning at the center of the road throughout the length....

Hello,

I live in Ahmedbabd highway and work in Sanand, and I use the national highway between both cities daily. On the highway we have multiple huge Bumps on the road, which local thugs has put in place. They have the audacity to put one right in front of a police station and nobody does anything about it.

So many from plant has made complaints over phone and in person but nobody listens to us. Some say they...

Hello,

I live in sanand and here on the highway we have multiple speed breakers on the national highway passing thorugh the city Sanand road.

They are Harmful, non regulated, illegal. I have made so many complaints as it stops so many ambulances in a day. Today it took almost 1 hour just to pass that area with those speed breakers.

This on main road on National Highway 947, opposite to sanand...

Hello TEam,

THere are multiple speed breakers on the national highway passing thorugh the city Sanand road. These are highly dangerours, non regulated, illegal in nature and it hinderers every emergency to a huge extent specially during day time, It takes almost 40 mins just to pass that 1.5 -2 Kms of road patch.

The road is NH947, next to sanand Police chowki....

Its been more than 20 mins with more than a 200 metre long line we are stuck at Sikandra toll of Agra Jaipur highway, and the toll people are not allowing to pass cars for free...

This is really disturbing to state that the money is not being deducted as per the NHAI norms from the Fast tag.
Money is being deducted more than the applicable fees from the NHAI Toll Plazas.
I don't know this is an intentional fraud or a mistake. In either case, this is really bad and frustrating.
Details Below:

Phone: [protected]

Case 1
Car number : HR05BF8847
Name: Kunj...

Dear Sir,
This is Gaurav. This complain is regarding Chhajarsi Toll Plaza between Ghaziabad & Hapur. As per govt guidelines all lines should be Fastag.
But there are operation one line on name of Emergency line & Asking to fastag customers for go to another line or gave cash to him for go from this line.
I was crossing Chhajarsi Toll Plaza on dated 16.03.2022. There was very croud. Fastag is installed on my car. When...

My complain is regarding the misbehaviour of the toll plaza employees of Luhari toll plaza on NH39.
I was not having the fastag and I went into the cash lane but the employee demand me 500 rs but the actual cost was just 125 rs for a car. And when I told them that this is wrong they all came together and abused me and started fighting and beating me. I request you to take immediate action on those employees. The location and name of...

This is in regard to the problem I face everytime passing by the GVK Toll Plaza - Thikriya, Bagru - Kishangarh, on national highway 8.

I travel through it on a daily basis because of my business and own a local toll pass which I re-charge on an annual basis. Every year while the balance expires, we receive no notification. When I go there, unknown to the expired balance, they ask for cash which is much greater than what I pay...

श्रीमान गाड़ी संख्या MP3 90208 द्वारा इस स्थान पर यात्रा न करने पर भी फास्टट्रैक द्वारा रुपए काटे गए हैं तथा निम्न में से दिया गया हैPaid Rs 45.0 toll for MP39C0208 at Heeran Khedi on 15 Mar 2022, 10:16 PM. TxnId:[protected].Updated Paytm Bal:...

It is submitted that recently I drove my new vehicle from pathankot to Gurdaspur.There is one toll plaza and on 3rd of March When I crossed plaza I was deducted Rs 115 from my fasttag wallet.Again on 5th of March when I crossed plaza during return journey I was again deducted Rs.115 .Both were rightly deducted.But in the Eve Rs .210 were again deducted without I crossed the plaza .Even today I am receiving massage that I have overdue .Bit...

I was going to Delhi from Punjab. The toll plaza at khatkar before 10 km from zind. The sign on the toll lane was green when I entered and there was a person told me to move in another lane and asked me this lane is not working but in the toll booth staff was freely talking to each other. But when I entered in next lane. The guy named Mohit talk to me rudely when I asked about 10 second rule that was issued by NHAI on 26 may 2021. He told...

NH-44 kanniyakumari road (10km from kanniyakumari towards Thirunelveli), cross over at kannankulam & anjukiramamam junction found very unsafe for those who cross the highway. There are dozens of public died recent years and last week one of our L&T employee's family dead. There is no lights, No sign boards, No zebra lines, No warning lights, No police available - all these unsafe road cause major threat to the public. Please take immediate...

The national highway NH32 (UP Bijnor Bairaj to Behsuma) is in very bad shape from a long time. There are very very large pathoholes at every meter and it is extremely difficult to travel and carry patients on this highway. It is difficult to find the road in these pathoholes. Please help at earliest....