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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 84

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S
Satis Kumar Verma
from Dehradun, Uttarakhand
Mar 15, 2022
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Double charged me 45 instead 20 from fastag

Bhagwanpur (Haridwar) toll plaza is charged rs 45 instead 20 from myself fastage my car no uk07 ua0344 register RTO dehradun from fabruary and march 2022 in two visits through this toll plaza. Please enquire the matter and credit excise amount in my fastage acount....
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Address:Kharik Toll Plaza near Naugachia , Bihar

Kharik Toll Plaza ( Near Naugachia, Bihar), Toll Plaza bill collector named Sony Kumar misbehaved with us .
As per him, In my fast tag there is no sufficient amount is available but we are ready to pay the amount which is required for pass the Toll tax.
After that he abuses us.
Any how we pay the amount but he didn't give the receipt for this amount.
So please take a strict action on this because in this vehicle...
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P
Pawan_22
Mar 15, 2022
Mar 17, 2022
This thread was updated on Mar 17, 2022
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Wrong Deduction from FASTag

On 15th Feb’22 I entered western Peripheral Expressway (KMP) from Palwal Toll plaza and exited from Nuh Toll Plaza in my motor car, registration no. HR26DH1296.
On 17th Feb’22, an amount of Rs 185/- was deducted from my FASTtag account with Paytm.
I raised the concern with Paytm, who in turn forwarded my request for resolution to Nuh Toll Plaza, against transaction id 312045E[protected].
Since then I am waiting...
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A
Anupriya1989
Mar 15, 2022
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Drainage opened in Karode bypass

Sir, This is Anupriya vs from Kerala, trivandrum, Ayira near to parassala.We have a complaint against national highway making.It's against Karode bypass.Our home is situated in the site number 41.925 or 42. In front of our home their is a drainage and it is builted for passing raining water and three large pipe is also connected . This is very large pipe and these pipes are used to pass water from paddy.these three pipe and the drainage is...
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Enamul Khayer
Mar 15, 2022
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Misbehave of Staff and Authority

Address:Bethuadahari, NH34, Murshidabad

Today[protected] in between 10-:15-10:30 the staff of Bethudahari, Murshidabad NH34 toll tax staffs including on duty Manager assaulted physically without any valid reasons. They tried to robbed us demanding money for clearing toll....
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D
Dr Tanu Dang
Mar 15, 2022
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Bad state of roads and traffic management on NH 24

Address:Kanpur

The NH 24 stretch from Kanpur to Lucknow has the highest flow of traffic as many people commute everyday from one city to another for jobs. It also has a regular rush of fully loaded heavy vehicles throughout the day. Both contribute highly to country’s economy and tax collection. However, inspite of that the state of roads is very bad with uneven patches causing a threat to the life of commuters on a regular basis.
The highway stretch...
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Dr Malhi
from Ludhiana, Punjab
Mar 15, 2022
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Debiting more money from fastag account than the amount specified on toll plaza

Dear sir/madam,
Whenever I commute on Ludhiana Chandigarh road, the amount left behind after the toll tax is debited at each toll plaza does not correlate .
For example,
I received sms that Rs 70 toll is debited from my fastag account but when I checked with the amount left behind and correlated with the total amount before toll, to my surprise there was difference of more than 120 rupees . Same thing happened on...
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D
Dani Karna
Mar 15, 2022
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Road quality of NH80

Driving on NH 80 is like going for suicide because of roads utter bad conditions which has led to frequent accidents and fatal death on spot. Because of bad road and huge traffic load we are being exposed to dust particles which is affecting health in our locality.
This NH 80 has been repaired twice last year on paper and once on ground.
Please kindly take notice of residents of Bhagalpur district of Bihar..who are facing this...
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A
adv.manish
from BAHADURGARH, Haryana
Mar 14, 2022
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High risk accidental zone at nh-1 gt road & nh-10

Address:NHAI DWARKA
Website:n/a

I Manish Kumar Kaushik S/o Late Sh. Ram Kishan Kaushik resident of H.No- 23/268 Street-1 Mahavirpark Bahadurgarh-124507 Haryana state hereby that-
1- on 11 March 2022 time at 6:30Pm I was going Ganaur to Bahadurgarh with my friend Birjesh Kumar on TVS Jupiter Scooter Registration No- DL 8SCJ -4544.
2- on the way just after Bahalgarh flyover, I tried to take old road to new constructed road, meanwhile this scooter skidded at...
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Pandya123
from New Delhi, Delhi
Mar 14, 2022
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Road quality at NH08

Address:Gali No. 42, West Sant Nagar Burari

Hi I am commuter who travelled lot in India and jaipur Delhi highway is highly pathetic road, zero safety, big pathholes, high toll for 3rd class road. Also rewari police taking amount in the name of high-speed vehicle as this is highway road, which is undigestable thing, all bridge cover is broken and it give invitation to big accident at any time, kindly reduce toll price because this is not quality road for which public should pay toll....
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V
Vish@03
from Bokaro Steel City, Jharkhand
Mar 14, 2022
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Regarding invalid toll collection and blocking of service road

Address:Tand Balidih, Bokaro

I had to wait for more tha 10 seconds at Tand Balidih, Bokaro toll plaza and still i had to pay the toll. As per the new guidelines i was not liable to pay toll however i was forced to pay it. The authorities here said that there is no such rule and NHAI notice and website is fake and then they misbehaved with me and forced me to pay the toll. They have also blocked the service road due to which near by village face a lot of difficulty as...
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H
harish polusani
Mar 14, 2022
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Speed breaks on national highway NH563

I commute daily on a road between huzurabad and hanmakonda, telangana district . There are as many as 10 speed breaks on a road of 20 kms, they are recently installed

Email [protected]@gmail.com...
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H
Hemant Dabas
Mar 14, 2022
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Same day up to 65 and down tol 65 barabar tol kya h

Address:Delhi

Dear sir. Delhi rohtak Highway pr rohad tol nake pr 27 Feb. 2022 ko 10:31 am pr 65 rupe kte fer wapsi me 27feb. 2022 ki me 6:24 pm 65 rupe Kte h . Jo nhi katne chaiye the wapsi me aadha Paisa ktna chaiye tha ....
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S
shanushani
from Delhi, Delhi
Mar 13, 2022
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Long queue Waiting at Toll booth

Paid Rs 35.0 toll for DL5CQ7399 at PANIPAT on 13 Mar 2022, 06:01 PM. TxnId: 721647174771599303865P.Updated Paytm Bal: Paytm Wallet- Rs 255...
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S
shanushani
from Delhi, Delhi
Mar 13, 2022
Mar 13, 2022
This thread was updated on Mar 13, 2022
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Waiting at Toll booth

Paid Rs 135.0 toll for DL5CQ7399 at Ladowal on 13 Mar 2022, 01:39 PM. TxnId: 0010022203131339510708.Updated Paytm Bal: Paytm Wallet- Rs 490...
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S
senthilmanikandan Tharmaraj
Mar 13, 2022
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Irresponsible in toll plaza

Address:NHAI

Kodai road(KOZHINJIIPATTI) toll plaza plays a very very worst work .
They don't give respect to the people
And also using bad word
And it take very much long time to cross this toll plaza
So kindly take action...
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This Fastag facility & toll plazas of yours are useless. First of all..when 2 days before I recharged my fastag & it showed active, still on the way to vrindavan, at toll plaza it showed blacklisted & we need to pay double tax and after that...Today at Agra toll plaza we issued new fastag, when we reached second toll plaza of Agra, workers there said they take only cash.
What's this non sense. Bhaiiii fastag agr use mein lana he nhi...
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S
siriboyina pramod
Mar 13, 2022
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Encroachment of the NHAI land.

Address:7-7, Kummari Bazar, Kondapalli, Vijayawada

Dear Sir,

Some people had encroached NHAI which is infront of my land which is covering the entrance.

So you are requested to issue a notice and help us in clearing the way.

For further information you are requested to contact ph.no- [protected]...
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saisandeeppandiri
from Nellore, Andhra Pradesh
Mar 13, 2022
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Incorrect Toll Fare Deduction at Budhanam

Address:Nellore

I have being overcharged everytime at Budhanam Toll Plaza for my Car (Actaul Fare : 45/-) with 150/- (Which is for Bus/Truck). Have raised multiple complaints with FasTag and tried reaching Toll Plaza authorities, but there is no resolution.

I have attached all the details Screenshots to this email. Please do needful to resolve the issue.

Please Find Attachment contains Car Registration Front and Back, Vehicle...
+7 photos
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Address:Nellore

I see the roads between budhanam toll palaza and Nellore toll plaza are really worst and also bumpy due to this the traffic goes slightly high.
The roads has been damaged when it was flooded and it is been 2 years and yet the roads has not been laid after that but the toll are being collected regularly.

Could you please look into this issue and have a resolution for this?

Thank you....
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