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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 86

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A
Anna Annan
Mar 16, 2022
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Road Crossing Signage, Barricades and warning lights

Address: NH 44 Kannankulam and Anjukiramam junction

NH-44 kanniyakumari road (10km from kanniyakumari towards Thirunelveli), cross over at kannankulam & anjukiramamam junction found very unsafe for those who cross the highway. There are dozens of public died recent years and last week one of our L&T employee's family dead. There is no lights, No sign boards, No zebra lines, No warning lights, No police available - all these unsafe road cause major threat to the public. Please take immediate...
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Sheeba1234
Mar 15, 2022
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The national highway NH32 (UP Bijnor Bairaj to Behsuma) is in very bad shape from a long time. There are very very large pathoholes at every meter and it is extremely difficult to travel and carry patients on this highway. It is difficult to find the road in these pathoholes. Please help at earliest.
There is correction in National Highway number. It is NH34 instead of NH32
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    S
    Satis Kumar Verma
    from Dehradun, Uttarakhand
    Mar 15, 2022
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    Bhagwanpur (Haridwar) toll plaza is charged rs 45 instead 20 from myself fastage my car no uk07 ua0344 register RTO dehradun from fabruary and march 2022 in two visits through this toll plaza. Please enquire the matter and credit excise amount in my fastage acount.
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      Pankz Neha
      Mar 15, 2022
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      Address: Kharik Toll Plaza near Naugachia , Bihar

      Kharik Toll Plaza ( Near Naugachia, Bihar), Toll Plaza bill collector named Sony Kumar misbehaved with us .
      As per him, In my fast tag there is no sufficient amount is available but we are ready to pay the amount which is required for pass the Toll tax.
      After that he abuses us.
      Any how we pay the amount but he didn't give the receipt for this amount.
      So please take a strict action on this because in this vehicle 02 senior citizens and a lady and a child is present.
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        Pawan_22
        Mar 15, 2022
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        On 15th Feb’22 I entered western Peripheral Expressway (KMP) from Palwal Toll plaza and exited from Nuh Toll Plaza in my motor car, registration no. HR26DH1296.
        On 17th Feb’22, an amount of Rs 185/- was deducted from my FASTtag account with Paytm.
        I raised the concern with Paytm, who in turn forwarded my request for resolution to Nuh Toll Plaza, against transaction id 312045E[protected].
        Since then I am waiting for refund of amount deducted in excess. I have yet to receive the same or a response either.
        Kindly get me my due refund.
        +1 photos
        Such type of complaint I am also having with toll plaza Between pathankot and gurdaspur.They have charged money from my wallet without I crossed the plaza .I have filed complaint and waiting for redressal
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          A
          Anupriya1989
          Mar 15, 2022
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          Sir, This is Anupriya vs from Kerala, trivandrum, Ayira near to parassala.We have a complaint against national highway making.It's against Karode bypass.Our home is situated in the site number 41.925 or 42. In front of our home their is a drainage and it is builted for passing raining water and three large pipe is also connected . This is very large pipe and these pipes are used to pass water from paddy.these three pipe and the drainage is connected with a canal.this canal has more than 20 m long and has a width of more than 2m .This canal is an open one and this is created more deapthly.so their is always water inside this canal .so a lot of mosquitos are their.It makes us health problems and since this canal is very large, their is a situation of accident creation.so kindly pls make arrangements for our safety and other people's safety.it's very dangerous.pls help us .
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            E
            Enamul Khayer
            Mar 15, 2022
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            Address: Bethuadahari, NH34, Murshidabad

            Today[protected] in between 10-:15-10:30 the staff of Bethudahari, Murshidabad NH34 toll tax staffs including on duty Manager assaulted physically without any valid reasons. They tried to robbed us demanding money for clearing toll.
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              D
              Dr Tanu Dang
              Mar 15, 2022
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              Address: Kanpur

              The NH 24 stretch from Kanpur to Lucknow has the highest flow of traffic as many people commute everyday from one city to another for jobs. It also has a regular rush of fully loaded heavy vehicles throughout the day. Both contribute highly to country’s economy and tax collection. However, inspite of that the state of roads is very bad with uneven patches causing a threat to the life of commuters on a regular basis.
              The highway stretch is also marked with heavy traffic jams from Ganga Pul to Mohan crossing on a regular basis.
              NHAI is accountable for the waste of time and money as well as the risk of human life on this stretch. Please clarify why a PIL must not be filed against NHAI for putting commuters life and hard earned money at risk.
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                D
                Dr Malhi
                from Ludhiana, Punjab
                Mar 15, 2022
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                Dear sir/madam,
                Whenever I commute on Ludhiana Chandigarh road, the amount left behind after the toll tax is debited at each toll plaza does not correlate .
                For example,
                I received sms that Rs 70 toll is debited from my fastag account but when I checked with the amount left behind and correlated with the total amount before toll, to my surprise there was difference of more than 120 rupees . Same thing happened on next toll plaza and return journey .
                If there any hidden charges or additional tax to be paid along with specified amount for specific toll both at each transaction?
                All the sms with time date money transacted etc are saved in my phone .
                Can you tell what to do next. Who and till when my complaint will get resolved
                Thanks
                Dr Jaswinder Malhi
                [protected]@gmail.Com
                [protected]
                Date[protected]
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                  D
                  Dani Karna
                  Mar 15, 2022
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                  Driving on NH 80 is like going for suicide because of roads utter bad conditions which has led to frequent accidents and fatal death on spot. Because of bad road and huge traffic load we are being exposed to dust particles which is affecting health in our locality.
                  This NH 80 has been repaired twice last year on paper and once on ground.
                  Please kindly take notice of residents of Bhagalpur district of Bihar..who are facing this problem since 2019.
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                    A
                    adv.manish
                    from BAHADURGARH, Haryana
                    Mar 14, 2022
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                    Address: NHAI DWARKA
                    Website: n/a

                    I Manish Kumar Kaushik S/o Late Sh. Ram Kishan Kaushik resident of H.No- 23/268 Street-1 Mahavirpark Bahadurgarh-124507 Haryana state hereby that-
                    1- on 11 March 2022 time at 6:30Pm I was going Ganaur to Bahadurgarh with my friend Birjesh Kumar on TVS Jupiter Scooter Registration No- DL 8SCJ -4544.
                    2- on the way just after Bahalgarh flyover, I tried to take old road to new constructed road, meanwhile this scooter skidded at once & got scratched with a damage of front & side parts. We got injuries.
                    3- Police staff helped us & told it is 4th or 5th accident just in an hour on the same point. I asked why this road is not close with caution board. but they did not reply.
                    4- IF NHAI collect a toll tax from the road user it is their responsibilities to provide security during the construction of road with display or caution board or proper light, but there was nothing.
                    4-who is the responsible for this damage or life losses high risk accidential spot.
                    5- if an agency had signed a tender he must have signed public security bond. The contractor or agencies are most responsible for this damage & I want a claim for this damage & injuries
                    Like- Medical Expenses, Absent From Work, Damage of Vehicle etc.

                    Thanks & Regards
                    Manish Kumar Kaushik - [protected] [protected]
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                      P
                      Pandya123
                      from New Delhi, Delhi
                      Mar 14, 2022
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                      Address: Gali No. 42, West Sant Nagar Burari

                      Hi I am commuter who travelled lot in India and jaipur Delhi highway is highly pathetic road, zero safety, big pathholes, high toll for 3rd class road. Also rewari police taking amount in the name of high-speed vehicle as this is highway road, which is undigestable thing, all bridge cover is broken and it give invitation to big accident at any time, kindly reduce toll price because this is not quality road for which public should pay toll. Also remind rewari police to not to take Brice in the name of high speed challan with bad behaviour.
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                        Vish@03
                        from Bokaro Steel City, Jharkhand
                        Mar 14, 2022
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                        Address: Tand Balidih, Bokaro

                        I had to wait for more tha 10 seconds at Tand Balidih, Bokaro toll plaza and still i had to pay the toll. As per the new guidelines i was not liable to pay toll however i was forced to pay it. The authorities here said that there is no such rule and NHAI notice and website is fake and then they misbehaved with me and forced me to pay the toll. They have also blocked the service road due to which near by village face a lot of difficulty as the people carry dangerous weapon and force to pay the toll by showing this. Near by police station also don’t work on the complaint’s posted.
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                          H
                          harish polusani
                          Mar 14, 2022
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                          I commute daily on a road between huzurabad and hanmakonda, telangana district . There are as many as 10 speed breaks on a road of 20 kms, they are recently installed

                          Email [protected]@gmail.com
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                            H
                            Hemant Dabas
                            Mar 14, 2022
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                            Address: Delhi

                            Dear sir. Delhi rohtak Highway pr rohad tol nake pr 27 Feb. 2022 ko 10:31 am pr 65 rupe kte fer wapsi me 27feb. 2022 ki me 6:24 pm 65 rupe Kte h . Jo nhi katne chaiye the wapsi me aadha Paisa ktna chaiye tha .
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                              S
                              shanushani
                              from Delhi, Delhi
                              Mar 13, 2022
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                              Paid Rs 35.0 toll for DL5CQ7399 at PANIPAT on 13 Mar 2022, 06:01 PM. TxnId: 721647174771599303865P.Updated Paytm Bal: Paytm Wallet- Rs 255
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                                shanushani
                                from Delhi, Delhi
                                Mar 13, 2022
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                                Paid Rs 135.0 toll for DL5CQ7399 at Ladowal on 13 Mar 2022, 01:39 PM. TxnId: 0010022203131339510708.Updated Paytm Bal: Paytm Wallet- Rs 490
                                Mar 13, 2022
                                Updated by shanushani
                                Toll deducted despite waiting so long at tool booth plz check toll booth video
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                                  senthilmanikandan Tharmaraj
                                  Mar 13, 2022
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                                  Address: NHAI

                                  Kodai road(KOZHINJIIPATTI) toll plaza plays a very very worst work .
                                  They don't give respect to the people
                                  And also using bad word
                                  And it take very much long time to cross this toll plaza
                                  So kindly take action
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                                    A
                                    Awantika Bisht
                                    Mar 13, 2022
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                                    This Fastag facility & toll plazas of yours are useless. First of all..when 2 days before I recharged my fastag & it showed active, still on the way to vrindavan, at toll plaza it showed blacklisted & we need to pay double tax and after that...Today at Agra toll plaza we issued new fastag, when we reached second toll plaza of Agra, workers there said they take only cash.
                                    What's this non sense. Bhaiiii fastag agr use mein lana he nhi hai to use laagu he kyu kiya or jab laagu kar he diya hai to consumer ko inconvenience kyo ho rahi h??
                                    It's really pathetic
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                                      siriboyina pramod
                                      Mar 13, 2022
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                                      Address: 7-7, Kummari Bazar, Kondapalli, Vijayawada

                                      Dear Sir,

                                      Some people had encroached NHAI which is infront of my land which is covering the entrance.

                                      So you are requested to issue a notice and help us in clearing the way.

                                      For further information you are requested to contact ph.no- [protected]
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