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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Feb 20, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3076
1203
+91 11 2507 4200
757
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 86

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J
Jaya Sharma Jiya
Mar 5, 2022
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Im complaining about misguiding us

We, me and my husband, both lives in canada. We got our new car yesterday so we didnt get our number by today so thats why. We cant apply for fast tag . Also we dont know about fasttag rules. So when in the morning we are about to cross toll plaza ludhiana the girl who is at toll plaza gate said that you need. To pay in cash and than my husband told her to do return ticket. She said ok and charged us 270. When we asked about return journey...
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R
rathosan
from Vadodara, Gujarat
Mar 5, 2022
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Unauthorised deduction of toll amount by taking picture of vehicle number plate

Address:C-356, Anandbaug Society, Suessen Tarsali Ring Road, Lane No 9, Vadodara-390010

Registered complaint no 4800485. On 9th December, 2021 I was driving from ahmedabad to Godhra on NH47. At Pithvai toll plaza at around 1300 hours, I was waiting to pass the toll window and waited for more than 10 minutes. In quee one staff person took the photograph of vehicle number plate. Lateron I could pass the toll window but the reader was not working. I parked my vehicle and met the control room official to inform that the waiting...
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S
supreed
Mar 5, 2022
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Regarding KYC

I am holding a fast tag for which I am trying to do KYC. I tried to do KYC several times but got rejected stating various reasons like photo not clear, pin code mismatch and the last being mis match with profile name and document. My profile name is not having initials where as the document is having initials. I tried to edit the profile name but it is not possible. My fast tag is having negative balance, so am I not able to cancel. I called...
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S
shivakumara hagalavadi
Mar 5, 2022
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Linking road not completing in 150A NH

Address:EE NH Division Tumkur 9448063918 [email protected]

Sir,
I am Shiva Kumar H G.Maruthinagara Chikkanayakanahall town.
Newly constructed 150A National Highway road road connecting Maruti Nagara development in chikanayakanahalli town is poorly developed I appealed to the the problem no it is not the job even if the worker concerned are verbally requested this is a problem for travel please solve this problem...
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G
Guru Anand
Mar 4, 2022
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Fastag Price Rs. 500

Address:Chengapalli Toll Plaza

Hello Sir / Madam

I am Guru
In Chengapalli Toll Plaza Vijayamangalam, Erode, Tamilnadu Some shops around the Toll Plaza offering Fastag for Rs.500. How do they sell for Rs.500 when all the banks are serving for free.If I ask them about this they come beating. If you complain to the Toll office about this, they do not have the right answer. So you have to solve this.

Thank You...
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Y
Yogi5651
from Delhi, Delhi
Mar 4, 2022
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Chajarasi toll tax fraud

My vehicle dl5cs3735 was unnecessarily charged toll tax by the toll at chajarasi. As I was having fasttag balance more than amount 200 but they cheated with us and make us extra payment of amount 260 by toll man also i am having a bill of that amount with me which they charged as penalty. I requested to look into it and do the needful. If required I will submit the bill which was wrongly charged and also I had debited amount 130 from fasttag...
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Yogi5651
from Delhi, Delhi
Mar 4, 2022
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Chhajarasi toll tax cheating and fraud

My vehicle dl5cs3735 was unnecessarily charged toll tax by the toll at chajarasi ghaziabhad UP. As I was having fasttag balance more than amount 200 but they cheated with us and make us extra payment of amount 260 by toll man Also I am having a bill of that amount with me which they charged as penalty. I requested to look into it and do the needful. If required I will submit the bill which was wrongly charged and also I had debited amount...
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H
Himanshu Kalher
Mar 3, 2022
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Wrong amount deducted

My actual payment that has to be deduct on kharkhoda toll is Rs 30 only as i join the toll road from Rai and confirmed by the toll staff also as on 01 st march 2022 but they deduct Rs 190 today(03rd march 2022) kindly do the needfull ....
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S
Satishvaranasi
from Varanasi, Uttar Pradesh
Mar 3, 2022
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Paid DOUBLE toll tax instead of cash available in fastag for UP65BL1717

Address:S-2/639-26,VARUNA VIHAR COLONY,NEAR PANNALAL PARK

I need to pay DOUBLE toll tax in cash at SASARAM TOLL PLAZA at 15:16:08 Hrs vide token no. [protected] on 03.03.2022 instead of Rs.801/- after deduction of toll Rs.55/- at MOHANIA TOLL PLAZA at 14:31:13 hrs. I was in hurry & not in position to wait over there to chat with NHAI TEAM. Kindly look into this matter because I need refund of Rs.115/- which has been paid unnecessarily where as it fault of NHAI....
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J
Jogal jaydeep
Mar 3, 2022
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I am complained about kuchadi toll plaza

Address:Kuchadi toll plaza, NH51, Gujarat 360579

Kuchadi toll plaza is forcefuly collected cash payment even fasteg is working properly and staff is bullying me....
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Address:Ahmedabad vadodara toll tax, near Vadodara

Today at around 9:45 on Ahmedabad baroda express way toll booth near vadodara my car was at the tool booth and due sole error of toll booth system it took more than 2 mins of waiting time in front of gate itself, and according to NHAI RULES if my individual service time is more than 10-30 sec no toll tax should be charged ans my car should pass free cost, even then toll tax was deducted,
On asking the official standing there he started...
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R
Reddy_1085
from Kodad, Andhra Pradesh
Mar 2, 2022
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Collecting full charges( keesara toll plaza) if we return within 24hrs

Address:Keesara toll plaza

Keesara toll plaza which is located on NH-65 (old NH-9) are collecting full charges if we return within 24 hrs also please, please take necessary action on this toll managment help the public by implementing same rules to all toll plaza...
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Address:Navodaya toll plaza, Tumkur road

I have been falsely charged for toll on the Navayuga toll plaza on March 1, 2022 at 12:11pm. I have not used the road on that day. This is the second time I'm being falsely charged for using the same road. This had also happened on 10 Feb 2022 5:11 pm...
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Address:MOTORRAD WINGS LLP Door no 68/482A, kannur Road, PO Westhill, Calicut, kerala Pin - 673005

It may be noted that equitas bank issued a fast tag in the name of Sreenivasan who has no relation with my car bearing registration number KL 11 BV3500. This registration is in the name of Sayed isman sabir bafakyh, designated partner, MOTORRAD wings LLP.
Further I am unable to get a fastag as this fastag is blacklisted. I am ending up paying atleast rs.500 etc every month.
Pls take necessary action against equitas bank for...
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V
Vrinda gupta
from Dharmsala, Himachal Pradesh
Mar 1, 2022
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Laws made are of no use

Address:Gharonda toll plaza

There is a law that if we have to wait for more than 10 secs we don’t need to pay the toll tax even after waiting for more than 10 mins we were made to pay the toll tax. I don’t know why the government make the fake laws when it is of no use to public. When we told the person we’ll not pay the toll tax he was so rude. Uneducated people are hired by the government to work. Day by day it’s becoming so hard to stay in country like India....
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A
Archana Bargale
Feb 28, 2022
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Dewas Toll Plaza Complaint

There was big traffic at bhopal-indore highway bcoz of Rudraksha Mahotsav at sehore. Rule says that no vehicle can stand more than 10 sec nd if there is huge traffic than we don't hv to pay toll n toll line should b of 100m max. But instead of big traffic Dewas toll plaza was taking toll from every vehicle and the traffic was more than 500m free toll plaza. If these toll plaza r not following rules than what is the reason for befooling us....
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In Maharashtra, Talegaon(Pune) tolls, Vashi(Navi Mumbai) toll and other toll points are consistently having scanning issues. Due to some network or technical issues they are unable to scan the vehicle fastags which causes longer waiting time and traffic at tolls. This is really an injustice for authentic travelers following all the guidelines still need to face this issues which should have taken care by concerned authorities.
I would...
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A
Athravabhi
Feb 28, 2022
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Misbehaviour of staff

Dear sir c yesterday night I was travelling from Lucknow tu Kanpur I 27 02 2022 bit at Navabganj toll plaza unnao. the staff of Navab ganj toll plaza started misbehaving when my fasttag was un scanned due to their poor camera but they strated blame on me and used slang language. kindly look in to it....
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G
Gagan Kumar Lenka
Feb 28, 2022
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I'm complaint about Humps on NH-5 No sign.

Address:Bhadrak

Complaint about Humps on road on NH-5 Chandikhol to MARKONA . There are too many humps but no sign mentione. So bike accident cause very seriously. So please do sign before humps as soon as possible. On every humps....
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N
neel333neel
Feb 28, 2022
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Scam / fraud / looting at nhai toll plaza

Fraud at many nhai toll plaza,
fast tag black listed/low balance /inactive, but it's not true,
my fast rag not like this,
it's only fraud scam cheating looting by toll plaza workers.
do they ask double money.

my taxi = HR38AB4266, idfc first bank fast tag, it has balance and also had balance. and it's active & working. and i recharge it with money well.

but at toll plaza workers...
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