National Highways Authority of India [NHAI] Complaints & Reviews

Double Toll deduction of my car no UP 80 EN 2493 at Agra Toll Plaza on yamuna express way Agra UP( Rs280/-) Date 05March, 2022 at 11:52 p.m.by my card payment
and also deducted from my fastag(Rs140/-)
Please refund my card payment Rs. 280/- immediately.

Details :
JAYPEE INFRATECH LTD. SECTOR 128, NOIDA U.P. YAMUNA EXPRESSWAY, UTTAR PRADESH(S.C 09)AGRA TOLL PLAZA(KM 150+325) (BOS)
GSTIN : 09AABCJ9042R1ZV...

I was travelling from kognoli to pune in between anewadi toll there was a long que upto 1km i was on the fourth lane and same condition on khed shivapur toll plaza so in both the condition i am eligible for exempted category. As per NHAI rules i am attaching the photo below....

Would like to bring to notice the condition of road starting from Shabhu Barrier, Punjab upto Kharar Punjab. Travelling on this road for the past few months is totally hell and for daily travellers the condition of road is making their life too much difficult and also causes damage to the vehicle....

Sir my car no DL8CBA8165 4 Marc 2022
Faruknagar to Palwal extra charge issue ...
Plz refund my money my mob no [protected]...

URGENT: Toll plaza not following the rules. They do not know how to behave with the customers, they are goons and cutting the general public voice and also not following rules for 100 meter plus looting the people and wasting people precious time. They are wasting a lot of fuel of people plus creating a lot of pollution. I also need a follow up details for this if not given then will raise higher complaint. Please find the attachment for...

The toll plaza located in porur, lacks from basic amenities from like restroom, camera for scanning fast tag, non maintenance of roads, Abusing drivers in local language for asking any doubts/clarifications.

Above mentioned are some of the amenities that should be present in every toll plaza as per nhai norms.

Do check the toll and rectify the issues....

My car number Ap11A378, as I was passing from toll gate at millampalli toll gate, andhra pradesh, they are not accessing my fastag saying their reader is not workig, for which my time wasted and I have ask others in my car for cash, NHAI taken fast tag as a prestigious project in India, for faster service, in my view this toll gate management should be warned for rules maintenance. My contact number [protected]....

Hi,

Kadapa Bangalore Highway Toll gate doesn't have a fast tag activated and had to manually pay the amount. If we ask, they reply arrogantly.

As it is manual payment, there's a lot of traffic jam. I hope this is been looked after.

Thank you,
Prafulla...

Very poor condition of toilet. No water. Very dirty, bad amelling.- Raunahi Toll Plaza, Distt Ayodhya, UP...

On 5th Mach 2022, I was travelling from Chennai to Bangalore in my personal car KA53Z9751. Bangalore Hoskote Toll plaza is demanding minimum balance though i had balanced INR 53 which is INR 33 more than the toll charge (toll charge is INR 20). This is not first time they were making similar demand. This demand is against NHAI order on no minimum balance required. Further the display show my car as blacklisted though my fastag balance has...

Dear sir in NH110 at IMAMGANJ there are making ellegal structure both of side road they are increasing their shop and making ellegal structure in government land as result accident is increasing in Imamganj NH110 . please remove encroachment both of sides .there are too many stracture beside indicash atm inwhich rush is biggest problem
So please remove all stracture besides road...

Dear sir in NH110 near IMAMGANJ arwal there are too many encroachment inwhich there is always jam in this place .in Imamganj NH110 people are making broad to their shop in government land .there are making ellegal structure to both of sides .as result there is becoming road accident . please claer encroachment and ellegal shop that are being made in government road sides ....

At the Lucknow Agra express way. toll blaza employers of Lucknow toll had taken double charge from me . first they had told me that you don't have enough balance in your fast tag so they had taken cash Rs600 from me and also have deducted the balance from my fastag which was Rs600.
Kindly resolve my problem as soon as possible and provide me my refund which was Rs 600 . Here the proof has been attached
Ram Bahadur
Vehicle...

I have been a regular traveller on mumbai gujarat highway and i have almost 99% times faced issue of extreme traffic even though we have fast tag implemented now.
So as per toll act if i wait for more then 3 mins or the line is more than 100 meters then i am not liable to pay toll.
But sadly because fast tag is their on my windshield i can't do anything about it. Also people on toll plaza speak extremely rudely as if they are...

We, me and my husband, both lives in canada. We got our new car yesterday so we didnt get our number by today so thats why. We cant apply for fast tag . Also we dont know about fasttag rules. So when in the morning we are about to cross toll plaza ludhiana the girl who is at toll plaza gate said that you need. To pay in cash and than my husband told her to do return ticket. She said ok and charged us 270. When we asked about return journey...

Registered complaint no 4800485. On 9th December, 2021 I was driving from ahmedabad to Godhra on NH47. At Pithvai toll plaza at around 1300 hours, I was waiting to pass the toll window and waited for more than 10 minutes. In quee one staff person took the photograph of vehicle number plate. Lateron I could pass the toll window but the reader was not working. I parked my vehicle and met the control room official to inform that the waiting...

I am holding a fast tag for which I am trying to do KYC. I tried to do KYC several times but got rejected stating various reasons like photo not clear, pin code mismatch and the last being mis match with profile name and document. My profile name is not having initials where as the document is having initials. I tried to edit the profile name but it is not possible. My fast tag is having negative balance, so am I not able to cancel. I called...

Sir,
I am Shiva Kumar H G.Maruthinagara Chikkanayakanahall town.
Newly constructed 150A National Highway road road connecting Maruti Nagara development in chikanayakanahalli town is poorly developed I appealed to the the problem no it is not the job even if the worker concerned are verbally requested this is a problem for travel please solve this problem...

Hello Sir / Madam

I am Guru
In Chengapalli Toll Plaza Vijayamangalam, Erode, Tamilnadu Some shops around the Toll Plaza offering Fastag for Rs.500. How do they sell for Rs.500 when all the banks are serving for free.If I ask them about this they come beating. If you complain to the Toll office about this, they do not have the right answer. So you have to solve this.

Thank You...

My vehicle dl5cs3735 was unnecessarily charged toll tax by the toll at chajarasi. As I was having fasttag balance more than amount 200 but they cheated with us and make us extra payment of amount 260 by toll man also i am having a bill of that amount with me which they charged as penalty. I requested to look into it and do the needful. If required I will submit the bill which was wrongly charged and also I had debited amount 130 from fasttag...