National Highways Authority of India [NHAI] Complaints & Reviews

Wepaid toll for our car 15/02/2022 at Sasthan toll plaza. The details are as below.

Paid Rs 45.0 toll for MALB351CYMM218902 at Sasthan on 15 Feb 2022, 06:13 PM. TxnId: 0257001007150222181307.Updated Paytm Bal: Paytm Wallet- Rs 1664

But, the staff at the toll plaza told us that fatsga was not have money and therefore collected Rs 90 from us as manual payment. The reciept is attached.

Please ensure...

On the date of 10feb 2022. I entery to pachgaon KMP toll plaza(manesharB) toll and system not scanning my fasttag. And toll person given me receipet . And at the time of Exit on palwal toll plaza she is asking me please give me 80 rs. then i say i have fasttag then she has call to toll person and through the scanner he has scan with machine no-3. then after 2 days i got into the night and total toll fare is 90 rs. but amount deducted is 225....

I had been faced delayed issue to some family urgency as I had to faced delay of queue movement at jewar toll. Plaza on yamuna Jaypee express way. This is ridiculous and moreover they still charge me with the toll tax... Why? If they are faulter they have to face the circumstances.

Regards
Akash Pachauri
[protected]...

While we were traveling on the NH211 Hatnoor toll plaza on the NH211 road, named Sachin harassed us at the toll plaza by using the bad language. We were harassed at the toll plaza and ran over to us and damaged our vehicle plz action should be taken as soon as possible...

Condition of 25 Km from Najibabad to Kotdwar Highway is very much poor. It's too risky to travel over here. Life risk is always there for two wheeler and other vehicle also due to patches on road. Earlier it takes 20 minutes to reach and now 1 hour is not sufficient to cover the distance....

NH 20: Mandi-Pathankot NH

Location Satya Narain Mandir, Near Paprola Post Office(176115), Tehsil Baijnath.

1. Big pot hole in front of the temple making it accident prone.
2. Encroachment by the shopkeepers, and illegal parking on the road making it vulnerable to accidents given the location of the site.

Desirable Resolution:
1. Immediate repair of the pot hole.
2. Warn/Penalise...

During my journey from Agra to Gurgaon, I entered KMP expressway from Palwal toll and exit from Nuh toll. The toll amount is 40 rupees but deducted 185 rupees for the same. Please refund the excess deducted amount 145 rupees in my fastag.
Details are as under
Vehicle No. UP80EY0234
Journey date 14 feb 2022
Time 08:32 AM...

Despite balance available in fastag, toll staff insist for cash payment. They are charging double fare saying your fasttag is not working. However, after showing them balance in fasttag and denial of paying double charges, they charged single fare. The staff is cheating the people in the name of fasttag not working. The lane was fasttag lane but they said it was cash lane and you cannot pay through fasttag....

I have done my journey from Kurukshetra Haryana to Village Arjunpur(Hathras) Uttar Pardesh. I have pay all toll between this way but extra toll charges deduct by NHAI I have shared all my tractions history same day I have came back in my home location. In between three toll tax window from Kurukshetra to Rai(Sonipat) and next toll Eastern Peripheral Expressway Rai(Sonipat) to Kasana(Gautam Buddha Nagar). after we travel to Yamuna express...

Dear Support Team

I have done my journey from Kurukshetra Haryana to Village Arjunpur(Hathras) Uttar Pardesh. I have pay all toll between this way but extra toll charges deduct by NHAI I have shared all my tractions history same day I have came back in my home location. In between three toll tax window from Kurukshetra to Rai(Sonipat) and next toll Eastern Peripheral Expressway Rai(Sonipat) to Kasana(Gautam Buddha Nagar). after...

They don't consider fastage
too high charges to agriculture combine...

This is the complaint for Hosaote Toll Plazza - 562114 from Local residents.
This toll either has no service road for local vehicles nor it has free local passes for local vehicles.
Requesting authorized person to make arrangements for local residents of hoskaote and do the needful...

VKT NH45C has been started in the year 2018, it should be completed in 2020, itself but it's still not completed and the highway has been stopped in several places like in sethiyathope to vadalur areas. This why we are all paying taxes for the government for wasting time and money like this???...

There are four gates at the Sanathal Toll plaza but most of the time only one gate has the toll collector sitting in it while other gates are closed leading to long queue and traffic jam. Please resolve the issue at earliest...

Madam/Dear Sir, SBI FASTag Acc ending with DD700 VRN: RJ20CE1457 debited Rs.50 Toll Charges at Mandana Toll Plaza on 15-Feb-2022 04:35:01 PM Bal Rs.350

This message I got today. But I have not visited the toll plaza. Plz refund me ....

In Karnataka state, Mundargi to Hadagali toll plaza they asking cash without asking cash. I asked to scan fastag for that they shouted by using bad words and not allowed my vehicle to go. Kindly go the responsible action and give solution for corruption.
Thank you...

I have crossed Dighal toll plaza, Haryana and toll code is 103002 last 3 times dated on 26 jan 2022, 29 jan 2022 and 9 feb 2022 by car Maruti Suzuki SX4 number HR26BH2194.

Normal charges are Rs. 45 for each visits but from fast tag they are charging Rs. 250 (45 + 205). as in attached picture with all transaction details and Rs. 45 message i received instantly after crossing toll but Rs. 205 message i received after 2 days.br...

Sir mere gaadi ka 3770.ka toll 2 bar Kat Liya h esliye Mera jo double charge kiya pesa mujhe wapsh dilwane ki Krupa kare

Offline transaction ID no[protected]

Online order ID no[protected]...

Apropos to the above cited subject, it is to inform you that my toll tax at Ban toll plaza, Jhajjar Kotli, Jammu got deducted two times amounted to Rs. 140 on Sunday 30th January 2022 at 11:55:23 am and 04:14:41 pm thus showing my balance as -70 instead of +70.
I would like to mention here that I had recharged my Sbifastag with an amount of Rs.280 thus got a total balance of Rs. 285 (Rs. 5 already in the fastag).
So, your...

Badarpur toll plaza is grossly mismanaged. Everyday there are huge lines of cars since their card readers are not functioning properly hence they ask cars to reverse and approach again and again.
Further they are not applying the return discount for cars crossing over on same day.
Recent transactions where I was personally overcharged and had to ask for refund.
ID - 771639989845048675047P on 22/12/2021
ID -[protected]aP...