National Highways Authority of India [NHAI] Complaints & Reviews

Location PIN - https://goo.gl/maps/qDKMWTFJLpkdA8Jn8

NH 66 Highway expansion to make it 4 lane road works was completed some 5 years back .
Due to highway works, road elevation was increased by 8 feet and after that, residents of this area are having a very hard time connecting to high way.
Service road, Drain and road to connect lanes at this location has been blocked.
We the residents staying in this...

I have visited from Dasna toll to duhai toll. Charges deducted at Dasna is 15 rs but in returning at duhai toll, charges deduction is 160rs. This happens twice on dated 27/01/2022 and 30/01/2022. My vehicle no is DL4CND7113. Please explain why this charges is deducted and refund my payment asap....

This is regarding NH 210 karaikudi -ramnathapuram national highway office, Devakottai Ph.no: [protected].
We have submitted all are the required papers to the above office for the compensation of our agricultural land acquired by NHAI. But so far wa are unable to get any response from the above office even after several visits in person to the above office. It has been one year and still there no support in the regard. We need immediate...

From
ANISON.M.R
H.No. 43/70A,
Lane No. 3, Kannachanthodu Road,
Ayyappankavu, Ernakulam - 682018
[protected]@gmail.com
To
1) I am the owner of Car bearing registration No.KL 07 CL 8076, with Chassis MA3EWB22SHJ374014. The above vehicle carries ‘Fastag’ issued by the National Highway Authority of India, bearing Fastag ID 34161FA82026C 81C020 C9 F40. I have availed ‘Auto Top up’ facility...

Sir I am from Haryana Police and from toll plaza I went to toll hai in srinagar in palwal district in haryana last night which they rebated from my toll plaza. I was removed from there but money came out of my account last night at 1:00 pm, which would have been deducted immediately after refusing to deduct the money, often I leave from there, then money is deducted from my account later which that is wrong please send money back to my account...

Multiple debits amounting to 600 at this toll. I am unable to understand why this high amount and why other tolls are also being charged.

25-Jan-2022 04:00:00 PM 25-Jan-2022 04:00:53 PM ETC/[protected]/[protected]/DL7CS0305/320013/[protected] DL7CS0305 ALEP Main Plaza 21 600.00
29-Jan-2022 12:52:00 AM 29-Jan-2022 12:52:46 AM ETC/[protected]/[protected]/DL7CS0305/320025/[protected] DL7CS0305 ALEP Main Plaza 290 557.00br...

1) Very poorly managed Toll Booth.

Takes upwards of 20 mins to pay (with Fasttag) and continue journey.

2) Vehicles rampantly parked in 3rd lane - rendering it useless for commuters

3) Vegetable Bazaar on service road - causes service toad users to move to highway and cause congestion....

Jai Hind Sir,
I have honour to state that I travelled on salasar jhunjhnu highway on 28th Jan 2022. There are two TOLL plaza one is BHUMA TOLL PLAZA and another is BALARAN TOLL PLAZA they are collecting illegal toll tax despite showing them defence employee id they have charged toll tax and said "ye state highway h hum national highway ke rule nahi mante yha to dena hoga " and even started humiliation I front of family....

I used to travel on NHAI.last i travelled
from mathura to Jaipur and I found on ludhwai toll plaza there is no public facilities of toilet and water for which we are paying. I inquired from nearby shopkeeper they said this public utilities/toilets are closed since long..NO body used to make it clean and open it...The same condition is at every toll plaza on any NHAI route.pls take the matter on priority to resolve the issues...

I want to kindly inform you that the road between Bijnor and Muzaffarnagar is in worst condition having large potholes and damaged roads which can cause serious accidents anytime. Please have a look on this complaint to resolve this issue....

I have journey in national highway on 28/01/22 when I have reached madurai toll plaza my Paytm fastag money has failed and refunded (i have sufficient balance) to me some network problem but toll plaza staff has treated me like that Becker and he told to me just went out from (go back) toll plaza I'm really very disappoint i just request to you kindly give the one more chance due to network problem and also respect the people I wrote to same...

As per the information obtained, under RTI act 2005 section 6(3) from office of collector land acquisition NHAI (SLAU-2), regarding the land acquired for four lane road construction by NHAI, that is, Khasra No- 7331/5337/2/2 fati shilihar Kothi kotkandi, tehsil Bhuntar which was occupied by sh.Karam Chand s/o Gulaba . The occupier sh. Karam Chand has been awarded with all the money in relation to the acquired lnd and structure which had been...

Poor quality road there are so many potholes on the road leads from Shahjahanpur toll to Jaipur. Kindly direct concern at the earliest to avoid mishappening or stress to travelers/consumer as it is yours first priority...

Today I was travelling from pathankot side to jallandhar side and when I reached chollang toll plaza of jalandhar pathankot road near tanda there was long queue at all counters including fastag counter. I have to wait around 10 minutes in queue and when I reached at counter and asked the casher not to withdraw the toll charges from fastag because it is aginst the laws because I am waiting from long and now i am exempted from toll but the...

Dear Sir,

Suddenly I'm facing fast tag recharge issue stating uploading the KYC. I've already provided kyc details during purchase of Fast Tag.

Can you pls allow to recharge my fast tag account ? I've already uploaded the KYC documents and pending from your side for approval.

This has created lot of problen to a lot of consumers and you may pls extend the KYC data upload period and allow consumers...

My complaint is regarding irregular toll tax deduction on eastern peripheral expressway. I was traveling from dasana to kundali for personal reasons need to do up and down. Toll deduction while traveling from dasana to kundali is 90 rs . When I was returned from kundali to dasana it was deducted 240 rs. 240 rs deducted in the morning. So unable to understand. Attached are the screenshots....

3 minutes at the toll plaza at Samakhali...

NH 9 on highway road rohtak to hissar near village meham toll plaza, when we reached at till plaza, for making payment we offered four ways by net banking, google pay, patym and by swipe atm card, but employees of toll plaza insisted on having cash but I don't have cashan employee Ajay took my atm card and put it into his pocket, they insulted me, i have been requesting for an hour but he did not return my card, I hardly took my car and had...

Dear sir iam not using dhani one freedom card but nationel hayway athourity orgnagation fast tag amount debited my a/c please confirm the fast tag user of feack user of my card...

Fast tag not showing balance in nhai portal but showing balance in payment portal my vehicle number is mh32c7545...