National Highways Authority Of India [NHAI] — Bad mannered staff at chhajarsi toll plaza pilkhuwa

The loan had a waiting line of mora than 500 meter. I waited for half an hour and when i told the person sitting on the counter to make the toll free as it is the law so he started saying ki jo karna hai karlo paise toh dene padenge complaint kardo nhai waalo se hum darte nahi
So I had to forcefully pay the toll.
You should have control over toll booths
You make so many laws instead make one or two laws less and focus on proper implementation of the existing at the toll booths