National Highways Authority Of India [NHAI] — Bad road conditions and traffic on NH-48

Hi sir/ma'am
I am travelling from Bharuch to Ahmedabad on NH-48 via GSRTC bus. And our vehicle is stuck in traffic for about 2-3 hours. The traffic is caused by bad road conditions over the narrow bridges on the highway. There are potholes deep enough that even the steel rodes are coming out on the surface. Some vehicle's steel ring of of wheel got bend and got flat tyres. As per the prescribed travel timing we should be reaching Ahmedabad within 4 hours, but due to bad road conditions and the traffic caused by that, we have just covered 12kms in 2 hours, we could have reached Baroda in this span of time had the road conditions would have been better. The bus also reached 45 mins late at Bharuch as well, due to bad road conditions on Surat-Bharuch stretch of NH-48.
Requesting you to please do the needful and rectify the situation as soon as possible.
Best Regards,
Responsible Citizen.