National Highways Authority Of India [NHAI] — badarpur faridabad toll plaza fastag issue

Address:

Faridabad, Haryana, 121006

Hi Everyone,
This is quite a serious matter in which all the cars which does have a valid tag have to go through lot of problem only because they allow non tag cars to enter the row and it eventually take lot of time and fuel wastage. We bought fastags and paid money in advance only to save our time and fuel, but problem at Badarpur toll is there is not staff member to stop non tag cars from entering the row. It has been numerous time since I have asked toll plaza staff members to assign someone at the entry of Fastag lane (Like it happens in any other NHAI toll booth) to stop cars, but instead of coming to a solution they guys start shouting and abusing always at. This is a clear case of "Gunda Raaj" . If they cannot manage fastag lanes properly then what is the point of having one.
Below I have also attached one image in which you can clearly see Fastag line being overloaded only because of Non Tag vehicles inside the lines whereas other lines just have 2-3 cars in each line.