National Highways Authority Of India [NHAI] — Bangalore electronic city phase 1 toll monopoly and issues

Address:

Bangalore

Hello Sir,

I am staying in Bangalore, and I do take daily electronic city phase 1 toll to go to the office.
First of all, I will inform you that the Toll for bikes in the city flyover is very unfair, there are no such tools in INDIA aks toll for two-wheelers.

Now the Toll changes are increased also its 35 rupees now.

The toll employees are very unprofessional. on daily basis we have to be in line in a long queue, the queue size reaches to maximum them 100 meters but as per the NHAI rule, if the queue reached a maximum of 100 meters they should not need to pay the toll as the fault is from the toll side, But if the same thing we tell them they denis us and also disrespect us for these laws. they do not even know or try to listen about these,

even the toll employees do not take their work seriously, there are 3 gates for two-wheeler toll, They mostly open the 1 toll gates and always close the 2 gates with chairs so that no one can enter, only one toll gate remains open as pe the green indication, and simply the other toll employees doesn't present, they roam or sleep or they will not present on toll booths if we ask about the toll booth, why these are in Green open mode if the employee is not there, they only make nonsense that went for food or went for some work, but how it can possible that always it happened .they have some internal setting that only one will be available and other will make fun during the duty hours.

Need some solution on this monopoly sir