National Highways Authority Of India [NHAI] — Bann Toll Plaza - J&K

Address:

Bann Toll Plaza

I am writing this to inform you of the following complaints regarding particular Toll Plaza:

1. The Bann toll Plaza is not operating on the regular protocols of NHAI.
2. No Boom Barriers are available at the Toll Plaza, manual barriers are being use & they are damaging the Vehicle of people.
3. The Toll Plaza is taking cash in Fastag lanes.
4. There is no specific use of fastag sensors in any of the lane, the Toll Plaza is using manual scanners at each lane for scanning of FASTAG.
5. There are hourly long vehicle jam is happening on toll plaza because of mis-management of the Toll Plaza employees.
6. The Ill-Mannered & rude behaviors of toll plaza employees is a plus for the regular commuters of the toll. They can often use false language with the commuters.
7. All the lanes are never operational on the Toll Plaza, they purposely close 4-3 lanes for hours.