National Highways Authority Of India [NHAI] — cash taken by toll plaza when fastag is active

Address:kota, Kota, Rajasthan, 324005

My vichele no is rj 20 cb 7560. I have a fastag on my vichele. When i passed from mandana toll plaza, my fastag is active, cash amount has been taken rs 50 by toll cabin man by said that your fastag is blocklisted, but amount of rs.50 has been also deduct from fastag.. Its a blackmailing of toll plaza to take money in access...
Why i will pay 2 times money when i am passing one time..
Fastag transaction id[protected][protected])
Cash recept id[protected]
Tc id tc00019
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Comments

FASTag lanes are not used in Bihar (Saidpur Patedha Toll Booth), people not having FASTag are not fined and people using FASTag facing lot of problems such as waiting long in the queue.

People those who are using FASTag are getting harassed by waiting in long queue.


Request to take action ASAP.

Date 11 Feb 2020 around 7.30 PM.

Satara anewadi toll plaza fasttag lane is faulty, not able to scan fasttag installed in the car. Toll plaza staff forced to pay in cash.
These people language is so rude and rubbish sound like goons around local area.

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