National Highways Authority Of India [NHAI] — Charged at double rate though fast tag is active but not scanned

Address:

Falshruti, Nandanvannagar, Near Raje Shivaji Chowk, Bhistbag Road, Savedi

Toll plaza name Saradewadi toll plaza
Ticket no [protected]
Booth & op no Lane 10 - SK0119
Date & time 13.02.2021 10.20.19 am
Veh no MH12CY2158
Operator charged double fee i.e. 150/- as he had not scanned fasttag properly. For the same vehicle fasttag was successfully scanned before and after toll booths on Pune Solapu highway which can be ascertained. Though sufficient balance was in fasttag account due to improper scanning suffered mental and financial loss.
Request to refund the amount