National Highways Authority Of India [NHAI] — Charging in full twice in the same day in Nazirakhat toll Plaza

On 12th of December, 21, we travelled through the Nazirakhat toll Plaza, where going through the Toll costed ₹110, at around 6:41p.m, and around 10:00 p.m of the same day we returned we were charged with the same amount of money whereby it showed us an inaccurate time of passing around 5:46 p.m which in itself is incorrect, additionally their fixed scanner was not working like always and the person with a different scanner had put our vehicle number to charge us as the scanner wasn't able to charge us through the fasttag. During our return the second time they still couldn't scan the fasttag and again another person came to scan with a different scanner but this time around the person sitting in the counter said it was scanned some how, please look into this matter as this toll plaza is fairly new and already has so many issues,