National Highways Authority Of India [NHAI] — Charging toll without vehicle passing through

Address:

bangalore

My vehicle no. KA04MV5631
Date 12.05.2023 time 04.36.34pm
Toll Navayuga toll, Nelamangala near Bangallore Toll plaza 1 @km14+825
ETCTCKA04MV56310010022305121759033606116001720377
My account is debited by this particular toll plaza frequently eventhough my vehicle has not passed through.
Please take immediate steps that it does not happen in future.
Yours sincerely,
Ravi