National Highways Authority Of India [NHAI] — collusion between entry and exit toll booth

Address:

Rohtak, Haryana

As is well known in our great country this is another example of collusion between parties to fleece innocent citizens. I entered the western peripheral highway around ncr near sampla town (Haryana), crossed the entry toll at around 6 am on 12/07/20, where there was no barrier or personnel stationed there, (I could see that other lanes were also operating similarly). It was the first time i traveled along that road, so i was not sure if the toll had been temporarily deactivated or fastag deduction was activated, so passed through. On the exit toll plaza near badli village (Haryana), i was asked for the slip i collected from the entry toll. I informed them of the situation at the entry toll. They were quite happy to know they had trapped yet another unsuspecting road user. I was charged the toll for the longest stretch of the highway (83 km) instead of the 30km i travelled on as penalty. I am quite sure this is not a lone incident and must be a regular way to make up for lockdown losses. I request that this racket be busted and i be refunded the difference of the amount rs. 67.