National Highways Authority Of India [NHAI] — Complain about extra charges deducted from fastag than usual

I am Kevin Bajpai from Nashik Maharashtra.
I am traveling from Nashik to Sendhwa through Mumbai Agra Highway. Along my route at Baswant toll gate I was detected 210rs, at Chandwad toll gate i was charged 145rs at Songir and Shirpur I was charged 75 and 120 rs respectively through fast-tag.

Fast tag was introduced to increase the transportation Speed and to lower the toll charges . I travelled 230 km and was detected 550 rs . The toll rate has been increased than the usual rate . There is no option to check the toll charges and to check for how much Kilometer we are been charged . Kindly make your system coustomer centric

Kindly look forward to our issues, waiting for your reply asap
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8420
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information