National Highways Authority Of India [NHAI] — Complaint about toll plaza staff near Dewas / Ujjain MP

I along with my 3 friends was travelling from Indore to Ujjain on 24th June. We were crossing one of the toll plaza near Dewas on the road (photo attached) when one of the staff behaved very rudely with us. He used improper words and started shouting.

When we tried stopping him, he became very aggressive and tried to damage my car by his hand. He was wearing thick bracelet and with that he damaged my front door. The door has dent and scratches.

When we tried complaining this to the toll plaza manager, he refused to accept it and started mentioning that "You tried using improper words first and hence this all happened". He even not ready to accept that his person has damaged my front door with his hand and thick bracelet.

I tried tweeting this to Mr. Nitin Gadkari on the same day but have not received any response yet.

This was around 5.50 p.m. to 6.00 p.m. on 24th June.

Can I atleast expect justice against this rude and arrogant behavior by toll plaza staff and his manager.

I can be reached on [protected] / girish.[protected]@gmail.com