National Highways Authority Of India [NHAI] — complaints about misbehave of toll staff at ban toll plaza, jammu

Address:

SHOP NO.- 136, YARD NO. - 6, TRANSPORT NAGAR, NARWAL

I may take this opportunity to request, rather very humbly, to your goodself to please take the required necessary action as to the inconveniences faced by the passer by or the travellers passing enroute ban toll plaza, at jammu, due to the completely unstructured infrastructures resulting in the un necessary delay for the fast tag users primarily standing in queues then thereafter further delay caused due to the manual scanning of the fast tags for toll payments to and fro everytime and for everyone who is using that highway where as all this is being going on since the initiation of fast tags in a clear and wide violation of the rules thus framed for the easy and comfortable drive of the law abiding worthy commuters. Not only this, the attitude of the staff, despite their own negligence, is so ruthless that one can't avoid confrontation in the due course of conversation about being stopped for literally no reason or fault of commuters at all.

I hereby, further request your goodself to please look into the matter and after the due consideration of the facts, on grounds, initiate the strict actions thus required under rules and provide justice to the law abiding nationals thereby enhancing their faith in the system and the healthy governance under your eligible supervision as such.

I will wait for the prompt and necessary action after this

Thanks and regards

Amarjeet singh