National Highways Authority Of India [NHAI] — deducting twice the amount

Few days back people from nawabganj (Unnao) toll said machine not working, we took the return journey ticket but while returning i got message rs. 70 charged and same happened today, why to waste money i am not going to recharge this again. Nhai must look into this whats the use of such services we are cheated

Thrice i have noticed such mistakes even great amount of collection government is making by cheating public.
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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