National Highways Authority Of India [NHAI] — Deduction of toll fee without crossing toll plaza

My Vehicle is not cross the toll but amount deducted it's happend twice on same toll plaza kindly read the following message and do the needful

Dear Customer, your Kotak Bank NETC FASTag Account No. [protected], linked with the Vehicle No. PB53C4567 has been debited Rs. 45.00 for toll charges at Dhareri Jattan Plaza on 02-May-2022 03:14:43 PM. Available balance is Rs.370.00. Kindly raise your query, if any by clicking here: https://fastag.kotak.com?disputeType=Qdrcomplaints&txnID=0010002205031722280523