National Highways Authority Of India [NHAI] — Delay at Maithi Toll Plaza Bihar

Address:

Mathil Toll Plaza Bihar

Sir
Today[protected] at around 15:00 Hr I was crossing the Maithi Toll Plaza, Bihar ( Between Darbhanga and Muzaffarpur). At toll no 7, The Fastag id of one of the car was not working. Despite of charging him double toll and releasing the way the toll person was negotiating with us to take back our vehicle and go to another lane. I was 3rd in the lane and despite of having fastag I had to wait there for around 20-25 minutes and then paid the full toll amount. I have attached photographs of toll plaza and the vehicle which had the issue. This is really annoying that because of any other's mistakes the others had to suffer and the main culprit goes as it is. You may check the CCTV footage for your convenience. Kindly look into the matter and take necessary action for the same.