National Highways Authority Of India [NHAI] — delay in passing the vehicles through toll gate

Address:

502220

I have been traveling from hyderabad to zaheerabad and enroute we need to pass through kamkole toll gate from october 2017 onwards. I wish to inform you that never in my numerous trips i have faced at this i'll managed toll gate smoothly. Always there is a delay while passing. Either you change the staff or system which is being used in other nhs. I traveled a lot, but this is the worst i came across. The security guards above all are callous they speak in very rude and filthy language. No body cares. Always you find some technical hitch in carrying out their job. If it was new it was ok. Now 6 months passed the same problem continues. Please intervene in the matter immediately as the people in public transport or private become restless and feel uncomfortable while passing the toll. If that is not possible please close the toll so that everyone will pass through smoothly.
Hope you understand the situation and act immediately on the subject through your regional heads or whoever it is.

Regards

Praveen kumar u