National Highways Authority Of India [NHAI] — Denied Fastag recharge at Pipili, Odisha toll gate

I was returning to Bhubaneswar from Puri on 3rd October 2021 by my car, OD33T0514. As my Fasttag balance was low, I requested to recharge it at Pipili toll plaza. But, the supervisor named Mr. Gupta misbehaved, denied to recharge and asked to pay fine. I had to pay Rs.230 for one-way travel. Please look into this issue on priority to avoid such harassment for other travellers.
Mobile: [protected]