National Highways Authority Of India [NHAI] — Denying for renewal pass and deliberately blacklisting of My vehicle no. UP25DH6832

Address:

JIWANA TOLL BAGHPAT TO SHARANPUR ROAD

Dear Sir,

With reference to the subject I wish to lodge complaint against malicious behaviour of toll manager JIWANA toll plaza. I am working in Bank and there is jiwana toll plaza between my residence and branch. Earlier I had monthly pass for the toll and it was being renewed every month but now new manager came and told you are not local resident and pass cannot be given to you and misvbehaved with me. He has put my vehicle no. UP25DH6832 in the blacklist. I have balance in my fastag still it is showing blacklisted because he has done something in his portal.

Kindly help me, it is ok if he is not renewing the pass but he has no authority to block my vehicle no due to his personal grudge.