National Highways Authority Of India [NHAI] — devanahalli toll plaza time, maintained wrong hence paid extra.

Hi,
I used fast tag while passing the toll at 3:30 pm on 14th dec, and returned in same day at around 8:00 pm. Since it is same day return i suppose to charge inr 135/- as a whole but to my surprise i have charged inr 90/- plus inr 90/- both the time.

When i check the transaction details i fond that they booked one at 14/12/2019 22:25:53 and return at 15/12/2019 01:58:05, since its foll in next day its taken full amount.

I feel dejected that since i have used fast tag i have to pay more otherwise i would get the discount.

My sincere request please ask them to keep correct timing or maintain at least 24 hrs time to avail discount.

My details travel is given below for your reference.

Rs. 90.00 deducted for toll at devanahalli toll plaza, tag serial no. :[protected], licence plate no. : meehsrcfnk[protected]/12/2019 22:25:53

Rs. 90.00 deducted for toll at devanahalli toll plaza, tag serial no. :[protected], licence plate no. : meehsrcfnk[protected]/12/2019 01:58:05

Regards
Saugata
[protected]