National Highways Authority of India [NHAI]

[Resolved] National Highways Authority Of India [NHAI] — double amount charge of toll

129491

from Mumbai, Maharashtra

Address:

Tatiyawas Toll Jaipur Pin 302015, Jaipur, Rajasthan, 302015

Sir/madam
I have a own car vehicle no rj 45 ce 4042 and i was travelling in national highways 52 (Earlier was 11) on dated 26.05.2019 at 06:10 pm from chomu to jaipur and i was paying toll through fast tag but toll computer operator (Lane no. 11) said fast tag not working so you pay cash further i have paid cash of rs. 60 but after some i have received a message from hdfc fast tag that "dear customer, your fastag a/c has been debited for rs. 60 for transaction by vehicle malbm51bljm578011 at toll tatiawas toll plaza on[protected]t18:14:37. Balance amount in the a/c is rs. 427.75 - hdfc bank ltd.".

Raj kumar meena
Mo [protected]
Vehicle no rj 45 ce 4042
Time 06.10 pm
Venue - tatiwas toll plaza
Toll lane no 11

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Aug 8, 2021

Complaint marked as Resolved

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

We request you to share with us the Cash paid slip by email on [protected]@hdfcbank.com in order to assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Nadia
HDFC Bank Customer Assistance