National Highways Authority Of India [NHAI] — Double amount deduction offline & online

Address:

Muzaffarpur

Dear NHAI,

Are you guys making fool to common people. This complain is just for your information, Now I am going to lodge a complain in consumer forum. While crossing Pokhraira Toll plaza as per counter boy my fastag has been blacklisted so I have to take window ticket for Rs.50 (Actual fare : 25) so I have taken a token of 50 & after 30 min I received a message the Rs. 25 has been deducted from my Fastag account .

Now My concern is that if fastag is not working so you have charged double amount and after 30 min you have dedicated rs.25. Now how much amount you will pay to me ???
I am going to sue you in consumer court. You guhs are making fool to common people.

Regards
Gaurav
[protected]
Fastag no : [protected]