National Highways Authority Of India [NHAI] — double charge for one toll

Address:

Malviya Nagar, Jaipur, Rajasthan, 302017

I have traveled from jaipur to delhi on 04 oct. 2019, i have fast tag on my vehicle and the the toll at manohar pura plaza (From 162.50 km to 220.00 km), the single charge was inr 65.00 which was charged on cash as well as on my fast tag. As the person sitting at toll counter told me that my fast tag is not working and same reflected in my balance after deduction of inr 65 from my fast tag balance. The cash transaction id is [protected] and trip no.in my fast tag is[protected] at 5.28 pm. Scan copy of toll cash receipt & message received is attached for reference.