National Highways Authority Of India [NHAI] — double charge of toll fee at shujalpur - 115 km on nh-08 (complaint no. 1202045)

Hi,

As it's mandatory to have the fast tag on the vehicle, i purchased the fast tag from airtel kiosk at manoharpura toll plaza. On verification of the details and adding money, it was told by the announcement that it would be activated within 48 hours so i haven't pasted it on windshield and put it on dashboard of my car (Rj-14 cl 7125).
When i reached to the next toll i. E. Shahjapur toll on the way from jaipur to delhi, i paid the toll fee in cash with ticket no. As 58f06887ad3052 at booth 05 and operator 01375. But at the same time it deducted the money from fast tag also which i saw later when reached home.

Kindly credit the same in my airtel payment wallet from where it was debited as i already paid in cash. Also, as a suggestion, you must have your database updated if it is debited from fasttag, operator must know the same and he shouldn't take the cash again.

Awaiting your positive response.

Regards
Sunny vyas
+91 [protected]