National Highways Authority Of India [NHAI] — Double / Extra charges debited from my Fastag

Address:Shivajinagar, Nashik Pune Road, Nashik

While travelling from Nashik to Dhule on 5th July, Rs. 210/- got deducted from the fastag at the Pimpalgaon Baswant toll plaza, instead of Rs. 105/-. Also, Rs. 165/- got deducted at the Chandwad toll plaza as well...even though total toll on this route is Rs. 165/-.
While returning back from Dhule to Nashik on the same day, Rs. 165/- were deducted at the Laling toll plaza, and Rs. 105/- at the Pimpalgaon Baswant toll plaza.
So for the to and fro journey which should have charged a toll of Rs. 330/-, a total of Rs. 585/- got debited from my fastag account.
I have shared the details herewith.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8419
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information