National Highways Authority Of India [NHAI] — Double payment paid at toll booth

Solapur to akkalkoat (maharashtra ) highway near valsang village toll boot . The toll boot employee told me to that my fastag didn't work and made me to make double payment as fine for not working fastag via cash payment i have a receipt of it . And after crossing the toll boot i got msg for money deduction via bank for toll boot payment . After reaching towards toll employee for that problem they didn't have any reasonable answer for it . They have rude behaviour towards me . They didn't have in a mood of entertaining my problem.
Vehicle number MH13AU0150