National Highways Authority Of India [NHAI] — Double time deduction in my fastag

Address:salem

Yesterday[protected] travelled salem to athur, at mettupatti toll plaza it was deducted two times on both up and down travel.And aslo in y old SBI tag it was stated low bal, but that also deucted this time.i need my deuction back.
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    National Highways Authority of India [NHAI] Phone
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    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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