National Highways Authority Of India [NHAI] — Double toll charged against fake vehicle number

Date - 18 January 2022
Time- 13:31:25
Plaza Name- Dahalapara @Km971.200
Section- Rakhaldobi - Kohora
Ticket No.- 01379
Our vehicle no.- AS01ES5973
Fake Vehicle no.- AS01DS7573

I was traveling from Dhubri to Guwahati, Assam. In the DAHALAPARA TOLL GATE, the staff said that our vehicle does NOT HAVE SUFFICIENT BALANCE IN FASTAG for which we asked to pay Rs 150 (75+75) in CASH. After leaving, we rechecked the fastag it was having sufficient balance in it and the receipt was absolutely FAKE where the vehicle number was similar but DIFFERENT (vehicle number provided above). This is extreme case of fraudery where the traveler has to suffer as well as the Government leading to loss in revenue on happening of such events. Therefore I request NHAI to refund the excess amount paid of Rs 75 in Fastag if possible and most importantly punish the culprits of that tollgate so they are unable to loot others. I herewith attach the receipt provided by the toll.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8419
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information