National Highways Authority Of India [NHAI] — Double Toll Paid On Mumbai Pune Expressway

Address:Khalapur Toll Plaza(Mumbai Pune Expressway)

As we was Travelling from Pune towards Panvel, we paid Toll amount of ₹203/- at Talegaon Toll Plaza & the Toll collector said that your car will be allowed to pass by Khalapur Toll Plaza by showing this Receipt. Also its been clearly mentioned on the receipt that the Exit plaza for this Toll receipt is Khalapur Off Ramp(West) (I’ve mentioned it below in the image).
After reaching to Khalapur Toll Plaza, the Toll collector denied to pass this Receipt saying that this receipt is not valid for this (Khalapur Toll Plaza), you’ve to Pay ₹203/- for this Toll Plaza too.
I tried telling them that this is wrong, but as their were many cars waiting behind me, I didn’t made a huge issue & paid the toll amount again & left from there.
It’s not a big deal about money, but this things happens with many people everyday.
Kindly Look into the issue and do the needful immediately.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8420
    Pending
    0
    Resolved
    213
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information