National Highways Authority Of India [NHAI] — Emergency is NORMAL in BELT

On my emergency ride to Narayana Hrudalaya Hospital from Silkboard, I took Bangalore Elevated Tollway, at 7.30 am morning today, a Saturday, to avoid the traffic signal delay in the Hosur road below. Eventually I end up as the 20th car and trapped 15 mins in the toll gate. Fortunately the patients condition was not aggrieved. Use the technology to display the expected delay (based on the number of vehicles plying alongwith block at tollgate on Elevated road) at Silkboard before boarding it, so that the drivers can take decision to use BETL or Hosur road. Or not keep more than 7 vehicles waiting. Again you can use technology to blow an alarm along with big display to show the vehicles can demand for free passthrough on tollgate. Same can be replicated across highway tollgates. Audit the systems are working on frequent intervals, since the toll operators can damage the system and sabotage the effort. Even greed should have a limit.