National Highways Authority Of India [NHAI] — Excess toll collection fraudently at dme

Address:

[email protected]

Same day toll collection charges on dme is rs. 230.00 between meerut and delhi.

I travelled to delhi from meerut on 11.12.2022 vide vehicle no dl3cbd7093 vide valid fast tag no 19xxxxxxx33217 issued by hdfc bank and crossed sarai kale khan exit between 12-13 hours and returned same day and crossed kashi toll plaza between 16-17 hours. Fast tag debited on 11.12.2022 at 22.23.38 hours vide trip no[protected] at kashi toll plaza and on 13.12.2022 at 04.11.24 hours at sarai kale khan exit vide trip no[protected]. The vehicle has not gone out from house no 13.12.2022 and the trip timings are wrongly entered in the system. This is how the toll company is cheating the travellers and a big fraud and racket is going on by toll collecting company. It is not just a matter of excess collection of rs.80.00( 155+155-230) but the cheating done by the toll collection agency.
I would therefore, request you for a refund of rs.80.00 excess toll collected and also take action against the company including blacklisting to avoid such malpractice in future.
Thanks
vipin kumar gupta
(m)- [protected]